We went to the helios as a couple our first impressions were how clean it was, check in wasnt a problem we were given the keys to the upper floor with a pool view which we asked for, we got into one of the 3 lifts to go to our room everything seemed good. HOWEVER, as we arrived at lunchtime and as we were hungry we decided to go downstairs to the restaurant. Wow, limited choice, warm not hot, dozy miserable staff.! There was no lamb, salmon, pie, pasta, one variety of veg, the fish was FULL of bones, no gravy, sunday roast, ( WHICH OTHER HOTELS IN BENIDORM WEVE STAYED IN SEEMED TO DO ) And the desserts didnt fair any better, never more than 4 choices, fruit, yoghurt, and angel delight with rich tea biscuits on top, didnt see any cakes, there should have been so much more choice but there wasnt, sometimes we were stood waiting for things to come out as the trays were empty, you were guaranteed chips and salad with every meal even breakfast.? we were very disappointed. After a few days it didnt get any better so we decided to give it a wide berth and eat out, the riviera beach hotel is far better. I agree with all the reviewers with regards to the lifeguard he is fantastic where nothing is too much trouble.
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- Also Known As:
- Helios Hotel Benidorm