We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“ hotel brilliant”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Hotel Helios Benidorm
Ranked #20 of 192 Hotels in Benidorm
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“ hotel brilliant”
Reviewed 3 September 2014 via mobile

One the best hotels in Spain I've ever been to the food was excellent the staff were excellent and would very very clean recommend it to anybody I have diabetes I asked for a freak it was there in less than one hour I like the idea of those that you cannot go Gamper tell your bed and leave it Dilday bring idea if the towel is left on the sunbed on more than one hour is removed for somebody else can use a sunbed I like the idea of being in Benidorm that you can go to any Alltel and see your entertainment

Stayed August 2014
Helpful?
2 Thank John B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helios B, Manager at Hotel Helios Benidorm, responded to this review, 8 September 2014
First of all I want to thank you the dedicated time to share your experience.

We are delighted that everything was to your liking and we can see you have been happy with their stay at the hotel.

We do our best to ensure our guests have the most pleasant stay possible and we are always at your disposition.

We hope to see you soon and make you feel comfortable with us again.

Kind regards,
José María García,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,732 reviews from our community

Traveller rating
    798
    655
    206
    51
    22
See reviews for
484
746
32
14
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (578)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
Level 3 Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 2 September 2014

Really enjoyed our stay here back in June. The reception staff were very friendly and most helpful. We were a group of 8 women and all of our rooms were very spacious and extremely clean. The food was excellent with plenty of choice for all tastes. It's in a great location, very close to the beach, bars, shops, restaurants and of course the night life! I would highly recommend this hotel.

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Karen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helios B, Manager at Hotel Helios Benidorm, responded to this review, 8 September 2014
We are grateful for your review on Tripadvisor.

We are glad to know that the food, the cleaning and the rooms were to your liking.

We do our best to ensure our guests have the most pleasant stay possible and we are always at your disposition.

We are happy to see that you recommend our hotel and that you want go back again.

Kind regards,
José María García,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
1 review
Reviewed 2 September 2014

Me and my husband stayed at this hotel last October . Just booked again for November this year.
Staff very friendly food great location quite near busy square but not too close so it was there if you wanted it. Benidorm has something for everyone and this hotel didn't disappoint.the pool is heated from the 1st nov so you can still have a dip.the bedrooms are lovely been refurbished not too long ago. The bathroom has a jacuzzi bubble bath which is quite relaxing.looking forward to returning.also rokafellas is brill for acts went a few times last year.hope this review is usefull
Bye for now.

Room Tip: High floor pool view you get the sun longer in October. We were on the 4th floor. It has 6floors
See more room tips
  • Stayed October 2013, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Eileen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helios B, Manager at Hotel Helios Benidorm, responded to this review, 8 September 2014
First of all I want to thank you the dedicated time to share your experience.

We are pleased to see from your review, we can see you have been happy with their stay at the hotel and that everything was to your liking.
Congratulations will be communicated to each of the departments.

We hope to see you again in November.

Kind regards,
José María García,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wishaw, United Kingdom
Level 3 Contributor
19 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 1 September 2014 via mobile

Nice hotel good location. Food bit boring after few days.rooms lovely and spacious very modern. Entertainment rubbish staff not very friendly. Pool area nice plenty sunbeds. Yes I would stay here again

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aud71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helios B, Manager at Hotel Helios Benidorm, responded to this review, 2 September 2014
Thank you for sharing your holiday review of your stay at the Hotel Helios Benidorm.

We like to know from your review, we can see that the rooms was carried out your needs.

We are happy to see that you recommend our hotel and we hope to welcome you back again in the near future.

Kind regards,

José María García,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scunthorpe
Level 2 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 1 September 2014

Stayed here in April 2014 for a week, the hotel rooms are beautiful, we stayed H/B the food is ok ate out a couple of times, watch out for the bottled water charges which you are led to believe are free with your meal when they aren't so evening meal is just the food no drink! The pool area was nice although I left my sunbed for 20 mins to go up to my room to the loo and upon my return there was a card on my bed saying not allowed to leave a towel on it if not using it yet lots of sunbeds with towels on from early morning and not a soul on them until afternoon and they got no card. The hotel is in a good location to walk to the promenade.

Room Tip: High floor for us and was fantastic with laminate flooring!
See more room tips
  • Stayed April 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank lozzy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helios B, Manager at Hotel Helios Benidorm, responded to this review, 2 September 2014
I am contacting you to thank you for your comments on Tripadvisor.

We can see you have been happy with their stay at the hotel.

Regarding for the paid of the drinks in restaurant, the hotel is not all-included, so the customers have to pay the drinks in restaurant and the bar.

We try our best to ensure our guests have the most pleasant stay possible and we are always at your disposition.

We hope to welcome you back again in the near future.

Best wishes,

José Maria Garcia,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burnley, United Kingdom
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 September 2014

for me this hotel is a must for cleanliness good well informed staff,food and entertainment,your sure to have a great holiday at the helios,very close to the Wednesday and sunday market.if you fancy a change tryuncle peds bar just a short stroll away.we have stayed at the helios 4 times and see no reason to change,if it aint broke don't fix it

Room Tip: ask for a room overlooking the pool,its a great sight looking out at night and enjoying the entertai...
See more room tips
  • Stayed October 2013, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank claretfan2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helios B, Manager at Hotel Helios Benidorm, responded to this review, 2 September 2014
Thank you for taking the time to write this review and thank you for staying the fourth time with us.

We like to know from your review, we can see you have been happy with their stay at the hotel, the cleanliness, the staff and the room was carried out your needs was to your liking.

We try our best to ensure our guests have the most pleasant stay possible and we are always at your disposition.

We are happy to see that you want go back again.

Kind regards,

José María García,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hereford, United Kingdom
Level 6 Contributor
138 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed 30 August 2014

Just arrived back from staying here for the 2nd year running. Once again we were not disappointed. The hotel is really good. The rooms are excellent - always spotless and well maintained. The pool area is brilliant - the pool attendant/lifeguard is fantastic, always helping putting up umbrellas, taking wheelchair bound people into the pool and taking off towels from beds placed there by people who don't actually use them. The poolside bar is very good - all the staff are very friendly and drinks are reasonably priced as well. The restaurant is excellent - usually a good variety of food and the staff in there are brilliant. We stayed with our 2 little girls (both under 2) and everyone was so friendly and helpful - made a big fuss of them and found highchairs for them and always came to see them when we were in the restaurant and by the pool. It is great for all ages - families are well catered for. The one thing that was not as good as last year was the entertainment team - they didn't really seem to really want to be doing it and not really very interested in it compared to last year. One night they advertised Mickey & Minnie Mouse Show. So us and a few other families went to watch but nothing came on - only the usual mini disco. So we asked one of the entertainment team and he said "we have lost the sign for mini disco so put Mickey & Minnie up instead". As you can imagine the children there to watch them were really upset. The next night the mini disco sign was back up.
This did not take away from a wonderful family holiday, and a big thank you goes to all the staff at Helios who made our stay very good and also very welcoming and made such a fuss of our 2 babies.
Speaking to a few people there - they go back every year and I can see why. We have been 2 years running and both times have been fantastic, Just hope that if and when we return the hotel stays this good.
Would recommend this hotel to anyone - young, old, middle, family, couple
Location is great as well - not far from nightlife but also very quiet there as well

  • Stayed August 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nuge11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helios B, Manager at Hotel Helios Benidorm, responded to this review, 2 September 2014
Thank you for taking the time to write this review and thank you for staying the second time with us.

We can see you have been happy with their stay at the hotel and that the room, the treatment staff and the cleaning were to their liking.

We are happy to see that you recommend our hotel and we hope to welcome you back again in the near future.

Kind regards,

José María García,
Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Benidorm hotels
0.1 mi away
Servigroup Orange Hotel
Servigroup Orange Hotel
#23 of 192 in Benidorm
964 reviews
0.3 mi away
Sol Pelicanos Ocas
Sol Pelicanos Ocas
#37 of 192 in Benidorm
6,929 reviews
0.1 mi away
Servigroup Venus
Servigroup Venus
#8 of 192 in Benidorm
1,692 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Servigroup Pueblo Benidorm
Servigroup Pueblo Benidorm
#38 of 192 in Benidorm
2,156 reviews
0.2 mi away
Servigroup Calypso
Servigroup Calypso
#13 of 192 in Benidorm
1,407 reviews
0.1 mi away
Presidente Hotel
Presidente Hotel
#18 of 192 in Benidorm
1,786 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Helios Benidorm? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Helios Benidorm

Property: Hotel Helios Benidorm
Address: Avenida Filipinas 12, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#12 Family Hotel in Benidorm
#18 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Helios Benidorm 3*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Odigeo, Booking.com, Jet2Holidays , Expedia, LoveHolidays, Hotels.com, TripOnline SA, HotelQuickly, Evoline ltd and Cancelon so you can book your Hotel Helios Benidorm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Helios Hotel Benidorm

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing