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“Break away in the sun!” 4 of 5 bubbles
Review of Sandos Monaco Beach Hotel & Spa

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Sandos Monaco Beach Hotel & Spa
Ranked #12 of 191 Hotels in Benidorm
Certificate of Excellence
GreenLeadersGold level
Southampton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Break away in the sun!”
4 of 5 bubbles Reviewed 3 May 2012

We have just arrived back from a 5 day break to the Sandos Monanco in Benidorm. Myself & my husband stayed here with a group of our friends including another couple & two single guys.

We arrived at the hotel late at night and the first impression was a very good one, the bar was already closed but we were greeted by a friendly face at the reception. The hotel reception is quite large & airy and very modern. We checked in quickly and were given the keys to our rooms. The rooms are lovely, very modern and clean. Our room was number 1401, which was a double room overlooking the pool area. The room itself was quite small but had everything you needed, the bathroom was also quite small but had a lovely double shower. The only complaints we'd have about the room would be the cleaners cupboard being located next to it... God they can really make some noise in the mornings, from about 7am all you can hear is slamming doors to that cupboard/ room! Oh and the shower goes hot and cold sometimes, but that's a small price to pay for a nice double powerful shower! The sun doesn't shine on the balcony in the morning but it's lovely in the afternoon going into the evening.

The food at the hotel is served from the main restaurant downstairs. The restaurant is quite big and is kept very clean with the food being replenished frequently. The variety of food is good but doesn't change very much on a day to day basis. For dinner theres always some form of meat available, vegetables, salad, pizza and pasta and for breakfast there's a full English, continental, fruit and pancakes etc. The snack bar could also do with a make over, unless you're happy with hot dogs or burgers... I think there could be some more variety and a few other options added... I personally don't eat red meat so I missed out when the restaurant wasn't open.

The drinks are good too, there's plenty of variety, although they're not the branded ones unless you pay to upgrade. I would say that the cocktails need some work... They're very watery and very tasteless!

Whilst at the hotel we visited the spa on a few occasions. It's a beautiful spa and very well kept. The staff at the spa reception desk could certainly be a bit friendlier, they really aren't welcoming at all which does out your back up a little considering you're just about to pay for a relaxing and luxury experience in the spa! I think the prices could probably be revised a little too, as it can get quite expensive if you go more than twice, maybe there could be a package price for unlimited use for residents??

The outside pool area is also very nice although we didn't use the pool, but there are plenty of tables and chairs to enjoy an ice cold drink in the sun! There are sun loungers around the pool too, although in the summer I can imagine you'd need to reserve them fairly early!

The hotel staff are generally friendly although they don't go out of their way to smile or make you feel welcome! They do get tipped quite a lot at the bar and we tipped them a lot for the first few days, when they get a tip they ring the bell but never smile or say thank you... I think it's just become expected rather than appreciated and we started not to bother after the first few days.

Overall the hotel was very nice but not as good as others we've stayed at. I think it's probably one of the best in Benidorm though and if we were to go back then I'd certainly stay here again. It's situated about 5mins from the beach and there are lots of amenities close by. There is a good bar as you turn right coming out of the hotel... It's a sports bar and they're really welcoming and accommodating, they put on whatever music you want, serve great measures and provide popcorn and crisps to go with your drinks too! I'd certainly recommend a visit here as well as going to the old town too... It's simply beautiful with the views across the coast.

All in all a very good stay thoroughly enjoyed by all!

Room Tip: 1401 small double overlooking the pool area, but close to the noisy cleaning cupboard!
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  • Stayed April 2012, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Michelle T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (1,002)
Date | Rating
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  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
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  • Any
English first
kirkcaldy, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 30 April 2012

We stayed at the Sandos Monaco last September for 5 nights, everything about our stay was great. Room on the 10th floor overlooking the pool, great view and sunny afternoons. Huge room with enormous bathroom, large flat scree tv, room very clean. Public areas very modern and spotlessly clean, pool and bar area great. Pool did not get sun in the morning but there is plenty space in the bar area to put your sunbeds to get early sun. Bar Staff where all very friendly not sure what has happened since we stayed last as alot nega tive reviews about the bar staff, we are staying again 6th may - 14th may, so will make sure a update this review when we get back.Roll on Sunday, yippeee. The spa is amazing, we had a couples massage, only £ 80 euros, special offer, had use of the spa facilities then personal jacuzzi with bottle of fizz and then an hour long massage each, fantastic. The pants they give you are hilarious. Food was great, i love salads and fish, so i was in my element, hubby likes lots of different things and he was never stuck for anything to eat. We are not up early enough for breakfast so not sure what this was like, hopefully we will be up early enough next week to grab a couple breakfasts. Drinks where briilliant, Cava was included, hope this is still the case. Cannot wait to go back on Sunday, i am sooooo excited now. As we are going back again you can tell that it is a very good hotel in a great location. forgot to say the show cooking they do during the week at the bar at lunchtime is also brilliant. We only watched one night of entertainment and it was ok, we tended to sit out on the bar terrace after dinner and have a few drinks and a blether. xx

Room Tip: higher floor on pool side if you want afternoon sun, and the walk up the stairs keep you fit.
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  • Stayed September 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank mrsseals
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kilmarnock, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 30 April 2012

Very nice Hotel good size rooms with all you need staff cant do enough for you, speed & service seem's to be order of the day, food selection is excellent only gripe entertainment's a bit late.

  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Archie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

I thought hotel were writing their own reviews but having my own experience they deserve everything that is being said about this hotel what a lovely pleasant stay we had.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Booang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
yorkshire
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 bubbles Reviewed 29 April 2012

me and my husband stayed here for 4 nights he had requested a double bed on our booking form so when we got there in the afternoon the room wasnt ready we went to have something to eat lots to choose from and plenty to drink, wine lager, water fizzy drinks etc no tea or coffee for meal times just breakfast. Room was ready about 45 mins so we went to 6th floor i had seen the photos of rooms on here so was looking forward to a spacious room it was not it was the smallest room i have ever stayed in but there was the double bed!!! not much else could fit into the room bathroom was small with toilet behind the door but plenty of room for two in the shower. entertainment was interesting there was bingo which i won 30 euros for a line plenty of dancing for the older people apart from that not much for younger people to do. the hotel was clean and our room was prepared every day well bed was made and towels replaced. food was a good choice but the vegi food was brocoli and green beans. we payed quite a lot for this break so was slightly disappointed and if we had been there for longer would have asked to me moved.

Room Tip: dont ask for a double bed
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  • Stayed April 2012, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank yorkshirelass64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 29 April 2012

This wonderfully equipped hotel ticks every box for us,my wife and myself have just got back from our 10th visit in almost 3 years we first went June 09.
There are some new staff since we last went in January and I must say they were excellent always polite and always happy I did not see any of the negativity that some people are putting on here.Tony (short) ,Tony (Tall) ,Pepe,Enrique,Miguel and the rest of the bar staff are up there with the best around.
The resteraunt: the staff in here are all wonderfull always happy smiling Juan the head chef will always be willing to people's comments whilst you are there and try and please everybody(this is not easy) if you want your egg cooked more at breakfast then you see grill chef(Jorge) who is a great chef and he will do your egg or omelet as you want it in front of you also your sausages anything is no trouble,the pasta & pizza chef Hecktor will boil you fresh pasta for you while you wait also his hand made pizzas are amaizing.
The waiting staff Jose,Malona,Nicole & all the rest are just great at what they do any problems you ASK and they will try and do everything they can for you.
The food is wonderfull if you cannot find something to eat at mealtimes then I don't know what people expect, the choices from 2 to 3 meats,2 fish,pizza,pasta,show cooking choice,salads,vegetables,there is always a wide selection for every taste you must remember you are going to Spain they do a lot of things different to us if you want everything to be the same as home then you need to go somewhere like Blackpool or Brighton ( I think you will all get what I mean).
The reception staff are as nice as you could wish for always willing to answer questions or any problems you may need to resolve Lorraina,Carmelli,Deborah,Christian,
Nichols,Raquel,they are all willing to give you help and advice( you only have to ask politely)
The entertainment programme is varied some are good some not so good but again remember you are going to Spain you will not see Stars like west life or Tom Jones you will see Spanish entertainers who cater for all people in hotels.
The entertainment Hostess is a wonderful young lady called Raquel speaks wonderfull English,German,french and works her socks off all day and night doing everything from Archery,Pool,Shooting,Darts at night she calls bingo the prize money worth winning for a euro a ticket one night we won 110 euros.she also organises walks (tours) of the old town of Benidorm you should go with her if you get the chance.
And Finally the Manager of this fantastic hotel is Francesc,(Francis in English) what an amaizing job he has done in this hotel you will always see him going to all areas of the hotel checking quality of everything and he is also always willing to listen to any ideas people have he runs this hotel like clockwork it's a big hotel and it is amaizing you will not be disappointed if you stay here close to everything 4 minutes to the beach, 10 mins old town and 10 minutes new town the market is 15mins away you are smack in the middle.
We can't wait to return to the Sandos Hotel Monaco for our 11TH visit we love it and we think you will to.
The Spa in the hotel although you pay extra for it wow well worth a visit.

  • Stayed April 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
6 Thank Richiebowyer69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 28 April 2012

My husband and Ihave been coming to Benidorm for 35 years. on December 2010 we decided to try the hotel for christmas, it was fantastic we came back in June 2011 and we are returning again in June this year . We have never been in a hotel like it. It is truely amazing. by the sound of the recent reviews the bar staff are noy up to scratch, when we were there the bar staff were brilliant. all the staff were terrific restaurant staff, cleaners receptionists and Raquel the entertainment girl. also the food was first class. we are really looking forward to coming back.

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank 116Gra116
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sandos Monaco Beach Hotel & Spa

Property: Sandos Monaco Beach Hotel & Spa
Address: Avenida Periodista Emilio Romero 11, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Benidorm
#2 Green Hotel in Benidorm
#6 Family Hotel in Benidorm
#10 Luxury Hotel in Benidorm
#12 Romantic Hotel in Benidorm
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Sandos Monaco Beach Hotel & Spa 4*
Number of rooms: 199
Official Description (provided by the hotel):
Sandos Monaco Beach Hotel & Spa All Inclusive, Adults Only +16, is located near to Playa de Levante (450 m) and to Benidorm centre. It has 199 rooms with two individual beds, flat satellite TV, air conditioning and heater, bathroom with hairdryer, terrace with views and free WiFi, plus minibar and safe (extra charge) It also provide a program called Select wich offers additional services besides the usual current all-inclusive. Among these, there are all kind of falicities at the arrival and in the room, such as a bottle welcome bottle of cava, or minibar and safe for free, as well as discount and access to the Select Club Lounge. The falicities have an outside pool and Jacuzzi, cafe-bar, and show cooking and buffet restaurant. As well as parking, gym, spa, sauna and Wellnes Centre (extra charge). ... more   less 
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Also Known As:
Sandos Monaco Hotel Benidorm
Sandos Monaco Hotel And Spa
Monaco Hotel Benidorm

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