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“holiday” 5 of 5 bubbles
Review of Hotel Poseidon Playa

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Hotel Poseidon Playa
Ranked #62 of 191 Hotels in Benidorm
GreenLeadersSilver level
Wallsend, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“holiday”
5 of 5 bubbles Reviewed 27 October 2013

just returned from Benidorm stayed at Poseidon playa the hotel great nice and clean rooms cleaned every day was better than some reviews said the staff were great meals were great weather was fantastic view was great from 17th floor had some great meals at the 7 palms bar owned by Julie and neil from Yorkshire allways welcome turn right at bottom of hill and walk toward the hotel bali

Room Tip: try and get room on 17th floor
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  • Stayed October 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank mickybunrs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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816 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (160)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Wrexham, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 bubbles Reviewed 22 October 2013

We stayed at the Poseidon Playa over the first 2 weeks of October 2013, what a fabulous experience, the Hotel is situated in a perfect location, on the Poniente Promenade, about 50 meters from the lovely ( spotlessly clean ) beach.
On arriving at reception we were greeted as if we stayed there every year, we are a large group of 12, and were booked in, rooms allocated and photo cards issued all within 30 minutes, and all with a smile and good humour, a lovely start to our holiday.The same level of service and friendliness continued at the bar. then in the dining room, and next morning awoke to see no less than 4 hard working cleaners mopping the entire pool area, this continued throughout our holiday, our maid was so pleasant and cheerful as we met every morning, this level of happy and good service I have never encountered in over 40 years of travel.
Now the basics, during our stay the other guests were mainly Spanish, remember you are in Spain, but a few words of simple Spanish soon breaks the ice, and it was far better than a hotel full of drunken Brits, we enjoy a drink and spent most nights on the outside terrace, there were some good shows and it was a pleasure to watch the Spanish people doing there traditional dances. Again others have said that the bar staff serve the Spanish guests first, what rubbish, all the guys in the bar were good fun, extremely hard working and served everyone in turn. The dining room is very spacious and if you consider that the staff have to cater for all tastes, the food is splendid, and full English breakfast to start the day off, with lovely bread, fruit juice and coffee. and again the most friendly and helpful staff. The Animation team once again friendly, never pushy and work so hard to ensure there is always something going on.
The hotel is not in the center of Benidorm, which is why we booked it, but a gentle 30 walk along the promenade takes you into town, or a 6 euro taxi ride.So perhaps not to the clubbers liking.
The pool area is very good, perhaps could do with an update of the sun loungers, and parasols, and not suitable for the disabled due to the steps down from the terrace.
Overall an excellent hotel with fabulous sea views, we stayed on an All Inclusive level, and found we had good value for money. It can only be the culture of this hotel when every member of staff is so hard working and cheerful. And a word of praise for the manager she is as cheerful and welcoming as all her staff.
Well done and will see you all next year.

Room Tip: all rooms have a sea view, and are spotlessly clean
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  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
9 Thank Barrydav15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesPoseidon, Gerente at Hotel Poseidon Playa, responded to this review, 25 October 2013
Dear Barrydav15,

Thank you very much for your comments.
It's been a pleasure to meet you.
We are all looking forward to seeing you and your family next year.

Best regards,
Sandra Perez
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 16 October 2013

This hotel would be ideal for a beach holiday but we felt it was just a bit too far out for us. Very clean and food was fine, although definitely catering more towards Spanish customers. There was always something to be had even if it was cold meat and chips !! Reception staff were always helpful. Air conditioning was terrible and we were there for the hottest week in October for about 90 years !! Entertainment was awful. Consisted mostly of ballroom dancing and we spent no time at all in the lounge. Pool area was fine and access to the beach was across the road. There are underpasses but the one time we used it, I think it had been used as a toilet so I would give these a miss. One way street outside makes getting bus into town difficult but bus stop right outside coming back. Overall, if this hotel was in another location I would visit again just too far from centre for us.

Room Tip: all rooms look onto beach so a higher level gives an even better view. there are 4 lifts but they d...
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  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank alanscrim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barnoldswick, United Kingdom
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 16 October 2013

I have just come back from a week at the Poseidon Playa Hotel where I stayed with my daughters aged 23 years and 28 years and we have no complaints. Yes, the lifts are a little slow, yes, there are a lot of Spanish guests but thankfully there were no stag or hen parties and yes, the food is geared towards Spanish tastes but we really enjoyed it as it was varied every day also there are bars and shops along the promenade which are not too far away.
We would definitely book this hotel again as it was in a good location for us, the walk into the centre of Benidorm does not take very long, we went on the bus to the centre but realised it was easier to walk and the promenade is superb all the way along. There is an excellent bar on the prom called Danny's bar with great food, good prices and friendly staff. Great holiday!!

Room Tip: We had a 3 bedded room and two of the beds had the new foam mattresses but the 3rd one was an older...
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  • Stayed September 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Sheila P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesPoseidon, Gerente at Hotel Poseidon Playa, responded to this review, 25 October 2013
Dear Sheila P,

Thank you for your comments.
We hope to see you again.

Best regards,
Sandra Perez
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 12 October 2013

just back, the food was fine and place was spotless, however to far out from main shops allthough right next to the beach.
The hotel is catering around the spanish and there were a lot of them!.
the evening hotel entertainment was ballroom dancing,and a spanish singer.
the staff were all good and very nice, the place is spotless and we always got a bed at the pool;
it will cost about 10 euro's to get into the main strip and the same back,cheaper there but it MENTAL,

Room Tip: all are sea view,the higher the better
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  • Stayed October 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank ricky h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockport, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 October 2013

We stayed at the Poseidon Playa for a week All Inclusive in September.

Having read some of the reviews before we went we were a little dubious about what it would be like as a lot of people were saying how there were a lot of Spanish people there and there were issues with there only being 4 lifts etc. Yes there were a lot of Spanish people there but we had no issues with them whatsoever. Yes there were only 4 lifts, my little girl was in a wheelchair so we did have to use the lifts every time but although sometimes there was a bit of a wait it was nothing outrageous.

The food was nice, having 2 young children who can be fussy about food it can sometimes be a bit of a challenge finding something for them but on the whole there was always something for them to eat at each meal. The waiting staff were always pleasant and very helpful.

The pool area was nice too, the only issue for us was with my daughter being in a wheelchair there was no access to the pool other than down quite a few steps. I had to piggy back her down the steps, not a problem for me really as I do this a lot at home anyway however if it was an adult with mobility issues this would obviously be more difficult.

The rooms were great, really clean and spacious.

The location of the hotel was just right, not directly in the centre but within walking distance and plenty of little shops to wander around.

The majority of the staff at the hotel were lovely and very polite etc. The only rude member of staff we encountered was one of the young men on the bar who was pretty arrogant.

On the whole it was a great holiday, none of us wanted to leave and we would definitely go back and stay at this hotel.

Room Tip: The higher the room the better the view
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  • Stayed September 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Gemma B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesPoseidon, Gerente at Hotel Poseidon Playa, responded to this review, 25 October 2013
Dear Gemma B,

Thank you for your comments.
There is a project of making the pool more accesible for wheelchairs.
Please contact us if you wish to visit again.

Best regards,
Sandra Perez
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 8 October 2013

Just back from Poseidon Playa, had a wonderful experience, clean hotel, wide variety of food, very relaxing deck area, the view from our balcony was exquisite I felt that I was in the Caribbean with all the palm trees on the beach what more can I say, apart from nearly missing my pick-up to go home as there was some bike activity on the same day so the road to our hotel was closed. The gentleman on reception that early morning (6/10/13) was amazing and he helped us to re-arrange our pick up time, I did thank him but would like to mention this in my write up. Can't wait to go again next year.

Room Tip: The lifts to the higher floors can sometimes be a pain as they get full very quickly, although there...
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  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank tamisa1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelesPoseidon, Gerente at Hotel Poseidon Playa, responded to this review, 25 October 2013
Dear Tamisa1,

Thank you for your comments.
Marcello from reception is very pleased that he could help.
See you next year!

Best regards,
Sandra Perez
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Poseidon Playa

Property: Hotel Poseidon Playa
Address: Avenida Racharell No 1, 03502 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Children Activities (Kid / Family Friendly) Restaurant Swimming Pool
Hotel Style:
#10 Green Hotel in Benidorm
#22 On the Beach Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hotel Poseidon Playa 3*
Number of rooms: 306
Official Description (provided by the hotel):
Magnificent sea views can be had from your room, sit out on the balcony, soak up the atmosphere and enjoy the romantic Mediterranean sunsets. The Poniente beach area of Benidorm is the quieter part, but it is still close to the historic old town and only 850 metres from the town centre, with it's shops, restaurants, bars and discos. ... more   less 
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Also Known As:
Poseidon Playa Benidorm

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