Well after what was a traumatic experience alone just to get there we really enjoyed out stay at the Pueblo and can't find anything negative to say!
Initially our flights were cancelled due to the air strike and the company we booked through "OLA holidays" couldn't have given a gnats chuff as they say! First they wanted £80 to change our hotel dates and then told us if we didn't pay they would keep our money anyway. They couldnt even tell us what the extra money was for!! I rang the hotel direct and spoke to Lynn who was more than helpful but stated there was no cost to change the hotel dates but the agent had to ring them to notify them of the change... Anyway after threatening the company with ABTA and paying a £10 admin fee we eventually got to the hotel pueblo! Beautiful hotel excellent service very very friendly and polite staff swift check in. The rooms were perfect not too big and not too small. We even had a choice of floor! We stayed on the 4th floor and had a lovely view of the pool and benidorm. The food was delicious and plenty of choice and very fresh! I managed to make 2 breakfasts out of the 4 paid for (that's the benidorm nightlife for ya!) my partner made none! Ha! However even he was more than happy with the lunch served when he eventually made it out of bed! We were even able to change our dinner for lunch which suited us better! The pool area was immaculate and the bar at the pool also very clean and good service. Only a couple of minutes walk if that and you are in benidorm centre! On the last day we found out that OLA holidays hadn't sorted out our transfer back to the airport and again Lynne at the hotel came to our rescue and sorted it out! Thanks Lynne! You are a credit to the pueblo! So in a nutshell hotel Pueblo amazing cant wait to come back! OLA holidays shame on you!! Thanks again pueblo!!
- Official Description (provided by the hotel):
- Located in a lively area of Benidorm, just 300m. Away from Levante Beach. Facilities and services:Last improvements made in 2010.Sun terrace with two swimming pools for adults and one for children. Covered heated swimming pool. Mediterranean Cafe, Lounge-bar "Atlantic" and pool bar.Other facilities include ping pong, petanque, billiards, shuffleboard and computers with internet access (supplement). For the youngest members of the family: children's playground provided with slides, toys and swimming pool, miniclub area (in high season) with children's films and games. Delfi children's club (high season) with its own mascot, workshops and activities.Wide range of day-time and evening entertainment programmes for children and adults, including shows and live music.Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outdoor areas.Internet connection in Atlantic lounge (supplement).Hairdresser (at H. Servigroup Venus, supplement).Panoramic lift.Hotel-owned covered parking spaces (supplement): 82Rooms:539 recently refurbished comfortable rooms, including one junior suite, distributed across a central building and 5 smaller blocks with 4 floors each, located in the pool area and surrounded by Mediterranean gardens.All include balcony, bathroom, air-conditioning and heating by fan coil system, flat screen TV, direct dial telephone, safe deposit box (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more less
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- Also Known As:
- Servigroup Pueblo Benidorm Hotel Benidorm
- Servigroup Pueblo Hotel Benidorm
- Hotel Pueblo Benidorm
- Benidorm Servigroup Pueblo Hotel
- Pueblo Benidorm
- Pueblo Hotel Benidorm
- Benidorm Hotel Pueblo