We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Can't wait to go back!!”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Servigroup Pueblo Benidorm
Ranked #33 of 191 Hotels in Benidorm
Certificate of Excellence
Durham, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Can't wait to go back!!”
5 of 5 bubbles Reviewed 23 June 2013

Well after what was a traumatic experience alone just to get there we really enjoyed out stay at the Pueblo and can't find anything negative to say!
Initially our flights were cancelled due to the air strike and the company we booked through "OLA holidays" couldn't have given a gnats chuff as they say! First they wanted £80 to change our hotel dates and then told us if we didn't pay they would keep our money anyway. They couldnt even tell us what the extra money was for!! I rang the hotel direct and spoke to Lynn who was more than helpful but stated there was no cost to change the hotel dates but the agent had to ring them to notify them of the change... Anyway after threatening the company with ABTA and paying a £10 admin fee we eventually got to the hotel pueblo! Beautiful hotel excellent service very very friendly and polite staff swift check in. The rooms were perfect not too big and not too small. We even had a choice of floor! We stayed on the 4th floor and had a lovely view of the pool and benidorm. The food was delicious and plenty of choice and very fresh! I managed to make 2 breakfasts out of the 4 paid for (that's the benidorm nightlife for ya!) my partner made none! Ha! However even he was more than happy with the lunch served when he eventually made it out of bed! We were even able to change our dinner for lunch which suited us better! The pool area was immaculate and the bar at the pool also very clean and good service. Only a couple of minutes walk if that and you are in benidorm centre! On the last day we found out that OLA holidays hadn't sorted out our transfer back to the airport and again Lynne at the hotel came to our rescue and sorted it out! Thanks Lynne! You are a credit to the pueblo! So in a nutshell hotel Pueblo amazing cant wait to come back! OLA holidays shame on you!! Thanks again pueblo!!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ilurrveshoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,067 reviews from our community

Traveller rating
    816
    840
    271
    87
    53
See reviews for
652
595
120
10
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (542)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Tyneside
Level Contributor
45 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 22 June 2013

You can probably find cheaper hotels but you'll struggle to find a better hotel for the price.We got the impression right from the start that this hotel wants your business - it's a great feeling!
We were dismayed at the first room allocated ,no bath as requested .Receptionist explained in perfect English that all rooms in the main hotel had showers then gave us exactly what we wanted but in the 'blocks'. It's called 'falling on your feet'
We got a generous sized room and bathroom with a part view of the pool.
It looks like this hotel has listened to all the niggling complaints about Spanish hotels and gone along way to sorting them out .If you like to keep in touch the WiFi is free and works everywhere I tried it in the hotel.

  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tomandpartner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 19 June 2013

Third time at this hotel, it's central for the nightlife and a 15 minute walk to the beautiful beach, very clean, food nice, 30 degrees, very good value for money at about £105 per room per night half board, what more could you want?

Room Tip: High floor, marvellous views.
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jane2202
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
portsmouth
Level Contributor
48 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 18 June 2013

I stayed in this hotel May 2013, It is in the best location, Just A 2 minute walk to the main square where all the shops, bars & restaurants are. There is an excellent market just to the side of the hotel on A sunday where you can haggle away if you wish for all your bargains. The hotel itself is very clean & the food is good too with plenty of options. Loved this hotel the first time we stayed & was even better this time around. Can't wait to visit again

  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jayne1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Portsmouth, United Kingdom
Level Contributor
23 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 bubbles Reviewed 17 June 2013

Hotel located in a great position. Staff are friendly and the hotel is exceptionally clean. However, if you want a decent nights sleep, AVOID. The hotel is overrun with groups of idiots that think its ok to scream and shout at whatever hour they wish to return to their rooms. Although, we were travelling in a large group, we respected our other guests. Unfortunately, others didn't feel the same way. This spoils it for other groups! Xx

Room Tip: Try to get a room by the pool, rather than the main block. Xx
See more room tips
  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElleDave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zonhoven, Belgium
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 15 June 2013

We where there for 10 days and everything was good.
The room was very nice so like the food also.
Good location near the beach, the city and the weekly marked.
The pool was nice and very clean.
We where in the main building on the 6 floor and had a nice terrace on the frond site.
Everything was very clean.
The staff in the restaurant was very good and friendly.
When we go back to Benidorm we will choose this Hotel a gain.

Room Tip: Rooms on the front in the main building very good
See more room tips
  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nadia997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 June 2013

Just back from a 3 night stay here. The hotel was clean, well appointed and staff friendly and helpful.

Check in could have been better. We had a made some amendments to the booking before travelling, which had been acknowledged by the hotel via email despite this when when we arrived, it took a while to find our reservations and once they were found the changes had not been incorporated, we where simply told 'its not on the computer'. We found check-in to be unnecessarily confusing especially when the lady we were dealing with kept asking us for different sums of money.

Checkout was even worse, the hotel had misplaced two of our groups passports and took over half an hour to find whilst our transfer back to the airport was waiting.

Breakfast was good and plentiful and the hotel is an excellent location to see all the wonders of Benidorm.

Very good value for money. Ideal for stag/hen trips

  • Stayed June 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peter D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Benidorm hotels
0.1 mi away
Servigroup Orange Hotel
Servigroup Orange Hotel
#20 of 191 in Benidorm
4.5 of 5 bubbles 926 reviews
0.0 mi away
Servigroup Venus
Servigroup Venus
#9 of 191 in Benidorm
4.5 of 5 bubbles 1,626 reviews
2.6 mi away
Servigroup Torre Dorada
Servigroup Torre Dorada
#29 of 191 in Benidorm
4.0 of 5 bubbles 856 reviews
Show Prices
Show Prices
Show Prices
0.6 mi away
Servigroup Rialto
Servigroup Rialto
#19 of 191 in Benidorm
4.5 of 5 bubbles 1,162 reviews
0.3 mi away
Servigroup Calypso
Servigroup Calypso
#14 of 191 in Benidorm
4.5 of 5 bubbles 1,344 reviews
0.1 mi away
Presidente Hotel
Presidente Hotel
#15 of 191 in Benidorm
4.5 of 5 bubbles 1,689 reviews
Show Prices
Show Prices
Show Prices

Been to Servigroup Pueblo Benidorm? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Servigroup Pueblo Benidorm

Property: Servigroup Pueblo Benidorm
Address: Calle de Ibiza 17, 03503 Benidorm, Spain (Formerly Barcelo Pueblo Benidorm)
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Romantic Hotel in Benidorm
#32 Family Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:3 star — Servigroup Pueblo Benidorm 3*
Number of rooms: 539
Official Description (provided by the hotel):
Located in a lively area of Benidorm, just 300m. Away from Levante Beach. Facilities and services:Last improvements made in 2010.Sun terrace with two swimming pools for adults and one for children. Covered heated swimming pool. Mediterranean Cafe, Lounge-bar "Atlantic" and pool bar.Other facilities include ping pong, petanque, billiards, shuffleboard and computers with internet access (supplement). For the youngest members of the family: children's playground provided with slides, toys and swimming pool, miniclub area (in high season) with children's films and games. Delfi children's club (high season) with its own mascot, workshops and activities.Wide range of day-time and evening entertainment programmes for children and adults, including shows and live music.Servigroup boutique with souvenirs, gifts and accessories.Free wifi connection throughout the hotel, including outdoor areas.Internet connection in Atlantic lounge (supplement).Hairdresser (at H. Servigroup Venus, supplement).Panoramic lift.Hotel-owned covered parking spaces (supplement): 82Rooms:539 recently refurbished comfortable rooms, including one junior suite, distributed across a central building and 5 smaller blocks with 4 floors each, located in the pool area and surrounded by Mediterranean gardens.All include balcony, bathroom, air-conditioning and heating by fan coil system, flat screen TV, direct dial telephone, safe deposit box (supplement) and intelligent locking system.The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.Restaurant:Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Jet2Holidays , Priceline, Expedia, Ebookers, Servigroup, TripOnline SA, Travel Republic (UK), Booking.com, Hotels.com, Traveltool, S.L.U., Evoline ltd and Cancelon so you can book your Servigroup Pueblo Benidorm reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Servigroup Pueblo Benidorm Hotel Benidorm
Servigroup Pueblo Hotel Benidorm
Hotel Pueblo Benidorm
Benidorm Servigroup Pueblo Hotel
Pueblo Benidorm
Pueblo Hotel Benidorm
Benidorm Hotel Pueblo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing