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“gaz bennett(brownhills legend)”

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Servigroup Pueblo Benidorm
Ranked #34 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed 17 June 2014

stayed at this hotel with 20 friends in june.Food was very good and lots of variety at both breakfast & dinner.Nice sized clean rooms.Ideal location near Benidorm strip and fully recommended for boys & girls crazy long weekend breaks.You will struggle to find better value for money any where in the 'Dorm'.

  • Stayed: June 2014, travelled with friends
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Thank Neil M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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847 - 853 of 2,280 reviews

Reviewed 16 June 2014 via mobile

I can't not fault the Pueblo hotel the rooms are great showers fab and I found the beds comfy!

The food was great and so fresh! Even when there was still a little left in each tray they were changed with fresh trays! The food was fab and we were full board so we thought that lunch could be same as dinner but I was so wrong! It was different every day and the only thing that didn't change was that there was chips! Which wasn't a bad thing ;)

I would say the pool does become busy so of your in a large group I would put towels down first if u want to stay together :)

The entertainment wasn't great but they were lovely people !


Location is fantastic and literally 5 mine from the beach and strip :)

Loved it and will be going back again :)

  • Stayed: June 2014
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6  Thank ashleigh28190
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 June 2014 via mobile

Location was brilliant, food was nice with a wide variety to suit everyone and different menu each night. The staff were helpful and friendly. The pool is nice and the pool area is cleaned every night. The hotel is clean and the rooms are well maintained.

Stayed: May 2014, travelled with family
1  Thank mark d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

Stayed at this hotel in party of 6 for my hen do (tues -fri) on full board basis
We could not fault this hotel at all, food was great at all meal times, plenty of choice and hot etc.
We stayed in the tower but the rooms were lovely and clean, towels daily.
There are more stag and hen parties arriving towards the weekend but can't imagine it would ruin my holiday if I wasn't there for the same reason...
Perfect location to bars, shops beach etc, although not to close to hear the noises, there's a market just up the road although not sure what days they are thinks weds is one of the days.
Overall had a great time and would defo return under a party or family holdiay

  • Stayed: June 2014, travelled with friends
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3  Thank Sarzzzzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2014

Great hotel lovely rooms, great views from 14th floor. Staff where great especially Lynn, only disappointment was the British lady working in restaurant entrance very rude and grumpy, and in my opinion I think she ruins the atmosphere and for that reason will not be returning. Rooms where great cleaned every day and food was great.

Room Tip: Go as high as possible in main block.
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  • Stayed: June 2014, travelled as a couple
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1  Thank 96jinnes .
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014

I stayed here first week in June ( always stay here) best hotel in benidorm. Food is great even for the fussy eaters. Hotel spotlessly clean,rooms good size. The only problem I had was the amount of stag and hens they took over the pool area. I did hear from another guest (who had to complain about them) that management had said all this years bookings will be honoured but as from next year they will not be taking bookings for stag and hens

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Thank pauline55_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2014 via mobile

The problem is the noise! It plays music all day round the pool very loudly and the Mediterranean bar also does so all you can hear is 2 lots of loud music all the time. You can't get any peace. The bar carries on all night so you can't sleep. The Helios hotel blares music out all night well. I wanted to leave the first day. I thought I would die of sleep deprivation. No one ever mentions all this noise. The whole town is just constant noise. It's like they think everyone's deaf so they put the volume of the music up incredibly loud. If you're not deaf when you go there, you will be when you get back. Hell. I don't know how anyone, let alone the many pensioners, can cope. You get a headache round the pool. It's full of idiot stag men forcing their friends to dress like women and showing their bums and nobs. I couldn't wait to leave.

  • Stayed: June 2014
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4  Thank Bellatilly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteles_Servigroup, Customer Service at Servigroup Pueblo Benidorm, responded to this reviewResponded 25 June 2014

Dear guest,
Our most sincere thanks for the trust you showed in choosing the Hotel Servigroup Pueblo for your recent visit to Benidorm. We would also like to thank you for your comments on the TripAdvisor website as guest feedback is of the utmost importance to us.
We are surprised about your comment regarding the volume of the entertainment music as we have had no complaint before. In any case, we have passed your comments to the entertainment team in order to regulate the music accordingly, so that it does not disturb our guests. We apologize for the inconveniences.
On this occasion, we are very sorry to read your comments regarding an incident which you witnessed at the hotel involving a group of guests.
When reservations are placed with travel agents or on-line booking agents, we do not receive any advance information regarding the customer profile. It is only on arrival to the hotel when it becomes apparent that the group is a stag party.
Our aim is for all guests to enjoy their stay with us and although personal conduct is the individual’s responsibility, please be assured; we will always take measures to eradicate any unacceptable behaviour. We employ day and night security staff and immediately act upon any incidents brought to our attention without any hesitation in expulsing disruptive guests from the premises.
Over the years, the hotels positive reputation has been built on our quality and services and it is extremely important to us to maintain this and for our regular clientele to continue choosing our hotel, therefore, the general management of the hotel chain has decided to take strict measures to prevent or minimize the presence of these groups in our hotels as they are not the kind of guests we wish to have in our facilities.
Once again, please accept my sincerest apology for any inconvenience caused.
Kind regards,
Customer Service.

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Additional Information about Servigroup Pueblo Benidorm

Address: Calle Ibiza 17, 03503 Benidorm, Spain (Formerly Barcelo Pueblo Benidorm)
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#30 Romantic Hotel in Benidorm
#32 Family Hotel in Benidorm
Price Range: £56 - £125 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Servigroup Pueblo Benidorm 3*
Number of rooms: 539
Official Description (provided by the hotel):
This property is 8 minutes walk from the beach. Surrounded by attractive gardens, Servigroup Pueblo Benidorm is just 300 m from Levante Beach. It offers indoor and outdoor swimming pools, sun terraces and rooms with balconies and free Wi-Fi. Each spacious room features flat-screen satellite TV and a desk. All rooms have a private bathroom, and safes are available to rent. Air conditioning is available during the summer months. Made up of a central building and 5 smaller blocks, Hotel Servigroup Pueblo Benidorm has a restaurant offering varied buffet meals and show cooking, as well as options for celiacs. There is also a lounge bar, a café and a poolside bar. The hotel’s summer entertainment programme includes shows and live music, and there is an on-site games room with arcade games. Situated in the Rincón de Loix area, the Pueblo Benidorm is a 15-minute walk from Benidorm’s old town. Alicante Airport can be reached in 40 minutes by car. ... more   less 
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Also Known As:
Servigroup Pueblo Benidorm Hotel Benidorm
Servigroup Pueblo Hotel Benidorm
Hotel Pueblo Benidorm
Benidorm Servigroup Pueblo Hotel
Pueblo Benidorm
Pueblo Hotel Benidorm
Benidorm Hotel Pueblo

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