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All reviews pool party bit dated plenty of choice show cooking meal times foam party low floor snack bar half board great holiday main pool spanish pensioners plenty of sunbeds something for everyone night life rooms cleaned every day fussy eater
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Reviewed 7 January 2018

my partner and myself stayed at hte rosamar hotel for a week over christmas the hotel is good rooms are spacious tv has loads of english channals there are 4 lifts so quite good as there are 14 floors. food is ok loads of choice breakfast was very good if you are all inclusive you help yourself to beer wine and water in the dining room drinks on the whole even though they are copies are pretty good also tea coffee and hot choc and crisps from lobby bar are all good. the pool area is very good loads of sunbeds and chairs. hotel is very central for local caberet bars and not far from the beach all in all a pleasant stay

Room tip: we stayed on the 2nd floor which was handy if lifts were busy
Date of stay: December 2017
  • Trip type: Travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank Eileen J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosamarCalidad, Guest Relations Manager at Hotel Rosamar, responded to this reviewResponded 19 January 2018

Dear Guest,

Firstly, we would like to thank you for having choosen our hotel for your xmas holiday in Benidorm.

Thanks for taking the time to share your detailed review about our hotel on Tripadvisor. It is a pleasure for us to know you enjoyed your xmas break with us.

We hope to welcome you back in the near future.

Best regards,

Rosamar hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 January 2018

We thoroughly enjoyed our stay. It was for four weeks over the Christmas and New Year period. The staff worked so hard and were always happy and pleasant. The cleanliness of rooms and common areas was excellent. The entertainment was also superb.
And it was warm and sunny!

Date of stay: December 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
1  Thank suebailey407
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosamarCalidad, Guest Relations Manager at Hotel Rosamar, responded to this reviewResponded 19 January 2018

Dear Sue,

Firstly, we would like to thank you for having choosen our hotel for your holiday in Benidorm.

Thanks a lot for your beautiful words about our hotel on Tripadvisor. It is a pleasure for us to know that our services have been highly valued for you and the you had a wonderful christmas holiday with us.

We would be delighted to see you again soon.

Best regards,

Rosamar hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

We booked this hotel 8 days before we left we love benidorm and have stayed at 6 different hotels this was by far the worst, the hotel had a norovirus and quite a lot of the guests were ill with it, the reps attitude was what do you expect us to do the whole of benidorm has the virus you caught it on the plane coming over. The food was either cold of so overcooked that it was dry and inedible. We spent most of the time in our room due to the virus, they knew that the virus was in the hotel before we left the uk. They still sent us to the hotel. The food choices were very poor we had meat balls one night then the next day they were in a pie then on the third night they were in the paella, what was not eaten at lunch was dished up at dinner, a really poor quality of meat was dished up at most meals.

Date of stay: December 2017
Trip type: Travelled with family
4  Thank Beth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosamarCalidad, Guests Relation Manager at Hotel Rosamar, responded to this reviewResponded 12 February 2018

Dear Beth,

We sincerely regret that your recent stay in our hotel was very unsatisfactory for you.
We take very seriously the health and safety of our customers. Unfortunately, at this time of the year the norovirus can be easily transmitted from one person to another, but we can assure you that it has not nothing to do with the food.
However, your comments about the food have been informed to our chef in order to take the measures to adjust and improve the food service.

Hopefully you give us the opportunity of welcoming you back in our hotel.

Best regards,

Rosamar hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018

Lovely holiday. The hotel was in a prime location in the new town but in walking distance for the old town. Food was good and a good variety . Only meal I didn’t enjoy was the New Year’s Eve sit down meal. There was too much fish . I personally prefer self service . Was a lot of waste . Reception were really helpful . They changed rooms for me so I was on the sunny side. Definitely recommend this hotel.

Room tip: I was on the 14 th floor the sunny side . Brilliant. Would ask for it again
Date of stay: December 2017
Trip type: Travelled as a couple
Review collected in partnership with this hotel
2  Thank Lorraine H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosamarCalidad, Guest Relations Manager at Hotel Rosamar, responded to this reviewResponded 19 January 2018

Dear Lorraine,

Firstly, we would like to thank you for having choosen our hotel for your holiday in Benidorm.

We apprecite your dedicated time to share your review of your recent stay in our hotel on Tripadvisor. It is a pleasure to know you had a lovely holiday with us. We have taken note of your comment about the New Year´s Eve dinner in order to improve next year.

We would be delighted to welcome you back in your next visit to Benidorm.

Best regards,

Rosamar hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2018 via mobile

Really good and thoroughly enjoyed by both of us! The Christmas fayre dinner was excellent, and a great choice. Good range of entertainment offered. Miguel Garcia was very friendly and helpful, he was a lovely man.

Date of stay: December 2017
Trip type: Travelled as a couple
2  Thank 76sarae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RosamarCalidad, Guest Relations Manager at Hotel Rosamar, responded to this reviewResponded 19 January 2018

Dear Sara,

First of all, we want to thank you for having choosen our hotel for your Christmas holiday in Benidorm.

Thanks for sharing your review of our hotel on Tripadvisor. We appreciate your nice words about our Maitre Miguel García. It is a completely pleasure to know you enjoyed your stay with us.

We hope to see you again soon.

Best regards,

Rosamar hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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