Second visit to this hotel,this time with partner.
Nothing much changed since the last time.Telephoned beforehand and requested a high floored room which was complied with.Same problem as last year with room cleaning.Laminated floor not cleaned for 4 days and bathroom and balcony not cleaned thoroughly.Saw the cleaning supervisoe and she apologised and bamed new staff,however they should be properly trained and the rooms should be checked.Anyway the problem was rectified after 4 days of our 8 day stay.
Staff all friendly and pleasant,especially in the restaurant.Food was nice quality and always hot and salads etc well cooled.Not a great choice of dessers and unfortunately no fresh orane machine for free this year.New machine for morning fruit juice was awful..
Reception staff efficient although some of them did not speak very good English.
The majority of the visitors were Spanish and Dutch with very few English which we prefer.
Evening entertainment for the older crowd but hotel is in good position for the Old Town and it's bars and cabarets.
Rooms need refurbishing but at the price we paid the hotel was fine.In U.k ratings probably a 3 star.
Would both return as like the fact that the hotel only has 99 bedrooms and also where it is situated,away from the noisy british end of Benidorm.
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- Also Known As:
- Benidorm Center