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Reviews (103)
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All reviewsrooftop poolgreat hotel for couplesrude barmangreat location minutessister hotel across the roadspanish fooddown fallproper glassesold townenjoyable staysunbathing areafor making our holidayhotel is cleanall inclusive foodweekend breakall inclusive optionsmall hotel
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16 - 21 of 103 reviews
Reviewed 2 weeks ago

Bar man on rooftop was complaining he was tired to hot and had a bad back and asking for tips he had an argument with some of the hotel guests was very strange.

the hotel was sold to us as adults only this was also not the case there were kids there.

on day we were going home I asked what time our transfer was only to be told to ring emergency line eventully reception rang and when he poke to me after call he said me and my dad were on different flights and there was nothing he could do? THIS WAS NOT THE CASE.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Louise S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Staff at this Hotel we're great, all areas, reception, security, cleaning, dining, bar. They worked long hours but never dropped the big smiles from their faces. Our room was quite small but perfectly adequate, well decorated, comfortable and clean. Food was good, with good salad range daily. If you want a good hotel, reasonable priced in Benidorm this is for you.

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank 503866TheGreens
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MedinaHoteles, Director General at Hotel Cuco, responded to this reviewResponded 2 weeks ago

Dear 503866TheGreens,

In my experience, the atmosphere, the real spirit of a hotel, is made of the actitude and the soul of the staff. I feel proud of the team, real professionals working with a unique mission: bring our guests unforgettable moments.

Hope to see you soon in Hotel Cuco.

Yours sincerely,

Asier García
Manager
Hotel Cuco

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

The hotel, newly refurbished, efficiently run and is very clean with friendly staff. It's situated in an area which can surprisingly very noisy, cars, people shouting, pipping horns and it's not really escapable. I think being budget it attracts some colourful characters With little regard for others when returning at night to their rooms, so the sleep was missing from my stay.

Let's have this right, the roof terrace is lovely but it is not a pool, it is a good size jacuzzi, I've never got to go in it as once hogged by a group of friends/ family you feel like you will intrude!!
The rooms are freshly decorated and can differ enormously in size. I found myself living out of the suitcase due to lack of clothes space in a room for just two.

If you suffer with any kind of back pain issues , the beds are quite hard, For me that's fatal, im almost crippled with mine and spend half the night laying awake.

My teen son in a separate room, loves his funky decorated room with the mood lighting.

Can the housekeepers please communicate to management that the towels have covered us in fluff that's difficult to remove whilst not drying us effectively, also that the repeat offender of smoking in a room on floor 3 is still at large and not been dealt with. The corridor to the bedrooms has stunk of the filthy habit for 3 days.

Stayed: June 2018, travelled with family
2  Thank Wayfarer186225
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Outstanding for a 3* hotel, stayed for 3 nights all inclusive food was really nice with a good variety each day. Both girls at reception were lovely and really helpful. I’ll be retuning
Awesome
Awesome
Amazing !!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnnnnnn

Stayed: June 2018, travelled with friends
1  Thank vernlew2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Just back from a five day break here,had a fabulous time.Food an drinks were great,hotel is very modern an spotlessly clean.Rooftop pool is fantastic if u just want to cool down but not if your looking to swim or kids want to splash about/lilos etc.Had an incident with a member of staff whom other guests had made complaints about an it was dealt with immediately an very professionally by Sol who couldnt be more apologetic. Manager then emailed me (i was home by this stage)an had handled the matter approperly an offered discount for a future visit (nice touch)Apart from this incident had an amazing time an will definitely be back

Stayed: June 2018, travelled with friends
1  Thank Patricia B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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