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Hotel RH Victoria
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Reviews (1,592)
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929
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All reviewsold towngreat hotelfree safejunior suitereception staffhalf boardtea and coffeeplenty of choicesea viewevening mealpool arealovely roomlarge bathroomtapasa lovely stayhigh flooremailed the hotel
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Reviewed 24 April 2012

I am loyal Best Western customer from experiences in Canada and US. Frankly, I am astonished this hotel is part of their chain and even more so that it has 4 stars. The food was forgettable. The carpet in the room could be described as 'gloomy industrial' and the beds were threadbare and not warm. There was a huge metal shutter that had to be pulled down to keep room dark. An elderly or disabled person would not have the strength to do this. The bathroom looked OK with bright yellow and blue tiles. The last straw, however, was the toilet which did not flush properly. This could be a water saving device in the tank, but after 24 hours of this we had had enough.
At the front desk there was one very pleasant gentlemen who was on in the morning. At other times the staff looked thoroughly bored. When I asked a few questions, a young woman could barely drag her eyes from her computer screen, and I felt like I was being a nuisance.
I am not a complainer, but I feel this establishment needs a red flag. I brought my elderly mother here for a few days and was convinced by some of the reviews I read here. Who writes these?
Were we staying at the same place?
PS We moved to another hotel in Benidorm and the staff were magnificent, as was the food. Best of all, the toilet flushed.

Stayed: April 2012, travelled with family
5  Thank harrietgate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2012

We were moved to this hotel 2 days before we flew and were very apprehensive. However, all was good. Very clean hotel, good size rooms. Water was always VERY hot. Food was always hot and lots of choice. Roast beef on the Sunday was "to die for!" Like most hotels veg were a bit "stewed" but salad choice good. The pool was quite small but always plenty of sunbeds and you could get a towel from reception for 20 Euros deposit. Went to one entertainment night but it was mainly for Spanish tourists. Short walk into the old town and near taxi rank and buses. Would certainly use again.

Room Tip: Good Views from high floor
  • Stayed: April 2012, travelled as a couple
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Thank Travelafar_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2012

the hotel is clean but not the rooms i was here for one week
sheets did not get changed once or room dusted
timed how long in room 4 mins

  • Stayed: April 2012, travelled as a couple
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5  Thank randy212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

The hotel is very close to the old town 5min walk, clean good size rooms could do with a bit of an update free wifi even on the 18th floor, great views of the town and bay,good size balcony . Food was very good hot and plenty of choice,staff friendly and helpfull .The only niggle the beds seem to have a plastic or rubber sheet under the fitted sheet very strange and the pillows although hard quite comfy. over all a good four star hotel in benidorm i have stayed in a few and its one of the better ones

Room Tip: side sea view rooms get sun in morning till 2.pm.front sea views sun in afternoon from 2ish,get best western loyalty card free safe,fridge,etc,highrooms best view
  • Stayed: April 2012, travelled with family
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2  Thank begleg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2012

Just retd 31/03/12 after an excellent week in Benidorm wonderful weather,spent at this hotel.This hotel iseverything you could ask for when visiting Benidorm.The room on the 15th floor was a n amazing size,the view from balcony was wonderful looking out to sea.The food was very good,something for every nationality.The resturaunt staff were not a happy smiling gang,and were some what noisy moving the crockery and cutlery around.The reception staff were totally different,happy to speak to visitors what ever the time of day.
Will definatley be returning to this very good hotel.

Room Tip: any room ending in numbers 4,5,6
  • Stayed: March 2012, travelled as a couple
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5  Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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