This is a difficult review. My husband and I have been to Benidorm many times and know that it can be a very lively resort depending upon where you decide to spend time. This was a very late booking and as the resort was busy therefore accommodation choice was limited.
Positive aspects of the aparthotel - we were there on an all inclusive basis.
Dining - the food was very good indeed. Great choice and delicious. The dining room staff worked hard were friendly and kept everything
clean and tidy. The dining room was over the road at the Levante Club apartments.
Bar /pool bar-again hard working friendly staff - the drinks were ok-hubby thought the beer was good and the local spirits/wine were acceptable.
Apartment- very spacious - we were pleasantly surprised to see that we had a 2 bed apartment and there was only my husband and myself. Exceptionally clean and well stocked but as we were all inclusive we did not really need that except for 2 cups and a kettle for coffee in the morning. I requested a low floor and my request was at least considered on the 5th floor. I cannot go in a lift so walked up the stairs but better that floor 11 I suppose. Large balcony. The shower was always hot and had a good water flow. Water in the kitchen hot as well so was great for washing clothes out.
Dining-The décor did not do the place justice. More like a staff canteen.
Bar/pool bar-main complaint was that every drink whether drunk inside at the bar area or outside at the pool was in a cheap nasty plastic cup and that included tea/coffee. Wine out of a plastic cup was not a good experience. Having said that I can understand the need for that in the pool area - but not inside. But - when I saw some of the customers and their antics I can understand why the need for plastic. Drinking out of a plastic cup spoiled the whole holiday experience.
Apartment - would have liked the towels changed every day not 2x in the week.
The clients - there were many all male all female groups in the complex mostly in the Club apartments. Most of them behaved but some of them were very noisy-a group were throwing all sorts out over their balcony which was a dangerous thing to do especially as there were folk underneath trying to enjoy a relaxing drink. Now I understand the rationale for plastic cups. This is a shame because the holiday was not cheap so we did not want a cheap experience.
Reception area in the Levante Beach apartments was totally un inviting. When we arrived we asked ourselves what have we done. The décor needs upgraded with nice lighting. It is a 3 star after all and compared with other 3 star hotel/apartments it was left far behind. The reception staff though were very nice and helpful.
Some of the clients did not respect others, the staff and the accommodation. This is outwith the control of the hotel staff. Just because its Benidorm does not mean that you need to misbehave. I know its a party resort and that is not an excuse to be noisy and behave inappropriately. Well done to the staff for dealing with this type of thing.
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- Also Known As:
- Apartamentos Levante Beach Hotel Benidorm
- Levante Beach Apartments Benidorm
- Levante Beach Apartments Hotel Benidorm