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“Best hotel in Benidorm for us”

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Hotel Levante Club & Spa
Ranked #31 of 191 Hotels in Benidorm
Certificate of Excellence
Chester, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Best hotel in Benidorm for us”
Reviewed 5 November 2013

We spent the last 2 weeks in October in this hotel which included my birthday. We have visited Benidorm before and stayed in various hotels in this area. We prefer this area as it is quite away from the really noisy and hectic part, but still has enough bars and entertainment around. We couldn't fault this hotel whatsoever, before we arrived I emailed to ask for a high floor and received a reply right away to say they would do there best. They did and we had a lovely room on the 17th floor. Glorious! ALL staff are helpful and friendly and we found they cant do enough for you. My partner asked reception to arrange a bouquet for me on my birthday and he said they were ever so helpful. They also sent up a bottle of Cava with 2 glasses on the day aswell.
I cant understand anyone complaining about the food, the choice for breakfast, lunch and dinner is excellent and I am fussy.
When we return to Benidorm we will now always stay at this hotel

Room Tip: All rooms face the sun and the pool so its personal taste as to wether you prefer a lower or higher...
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Linda O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, 18 November 2013
We love that you enjoyed your stay at our hotel and in our city. It was a real pleasure to welcome you and we look forward to your next visit. Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (885)
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English first
Maidstone, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 November 2013 via mobile

There were very few bad points to this hotel, the spa is not as good as you are led to believe just a tiny pool with some jets and waterfall and a few showers with different heads and a larger jet spa, even with the free voucher you get with upgraded rooms you still have to pay 3euros each for spa socks. I found the bar staff not very helpful and forgot orders within seconds only seemed to smile when they get a tip.

The room however was clean and tidy and large, there was a large wrap around balcony which was good for private bathing but the first room we had the wall paper was coming away by the bathroom
The hotel in front of the pool blocks the sun this time of year so you have to sunbed hop to keep sight of the sun.
The best part for me was the reception staff, they always greeted you with a smile and good morning, when we asked for a room on a lower floor as I don't have a head for heights they could not have done better, they found me a room on 1st floor and on the second afternoon sent a bottle of iced cava to the room with a little card. They deserve a big well done from the management.
The food was ok with the lunch seeming to be better than the evening meal but there are plenty of places to within 2 minutes walk to eat.

Evening entertainment was hit and miss but again several bars around there with alternative entertainment

I hope this review helps and we would return to this hotel but I would only rate this as a three star hotel.

P.s. Not a stag or hen in site and hotel advise us they are discouraging them from this hotel

Stayed October 2013, travelled as a couple
Helpful?
3 Thank peter w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, 4 November 2013
Thank you very much for wasting two minutes to leave your comments about your stay at our hotel. For us it was a pleasure to share this day with you and look forward to seeing you again soon. Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Port Glasgow
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 31 October 2013

12 of us (6 couples) have just returned from a 3 night all inclusive weekend break to celebrate my husbands 40th birthday..

All the rooms were ready when we arrived at the hotel and check in was very quick and efficient. We had 3 rooms on 10th floor and 3 rooms on 11th floor.

Our room 1105 was very spacious, 2 beds, large dressing table, tv, plenty wardrobe space, safe (payable at reception 2.5euro per night) bathroom had separate shower and bath with shower.. Towels were changed every day. Only thing was our shower - the roof was all black with mould and the paint was peeling away, also couldnt get the right temperature with shower, either freezing cold or scalding hot, but didnt ruin our holiday... Large mirror in bathroom, great for getting ready at night.

Cases unpacked we headed straight to the pool.. Plenty of loungers available
because the weather was still really good, there was activities still taking part at the pool, the poor birthday boy not happy he didnt win a certificate!!

Drinks were plentiful - but I must say the sex on the beach cocktails were disgusting - worse I have ever tasted, think it was the juice they used..

Food - Plenty of choice for breakfast, lunch and dinner and I am a fussy eater.. You could also get beer, wines and soft drinks with lunch & dinner.

Didnt use the spa facilities so cant comment on them.

It is a lovely hotel, but too far away for me, I prefer staying down the town.

  • Stayed October 2013, travelled as a couple
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank lulusmum0801
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, 4 November 2013
Thanks for sharing your opinion after your stay in our apartments.Nos glad he enjoyed it. Your opinions help us to continue working with energy knowing that we achieved our goal: your satisfaction!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moraira, Spain
Level Contributor
59 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 30 October 2013

We use this hotel when taking guests to the show at the Benidorm Palace - a fine night spot.
The hotel is just five minutes walk away which is important at 1.30am.
The staff are friendly and efficient, the rooms are spotless and all have a balcony with excellent views over Benidorm especially from the 15th floor.
The breakfast buffet is adequate but could be tweaked up to make it more interesting.
When booking be sure to understand that, whilst all rooms are doubles - and even if you state the booking is in the name of a married couple - you will pay more than the stated price when you arrive at the hotel. Not unreasonable if only because of the extra breakfast but confusing if you just take the web page as laid out..

Room Tip: A room as high as possible for the view and for silence.
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  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Algun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, 4 November 2013
We appreciate your words about our hotel. I transmit your comments to all my comrades who were sure glad because their job is to get the satisfaction of our customers and these messages indicate that you are doing well.Best regards.
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Newcastle upon Tyne, United Kingdom
Level Contributor
49 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 28 October 2013

Just arrived back from a 4 night stay at this hotel - done the all inclusive option which was great, plenty to choose from in the food section breakfast lunch and evening meal. I'm really fussy and never went hungry.
We paid the extra to upgrade our room to the premium club rooms which was definately worth it.
cleaners were in everyday doing our rooms.
it was also my birthday while away and i got a bottle of champagne in my room which was nice
Bigger rooms, bigger balcony, luxury sun loungers on balcony, wine, chocolates, flat screen tv, fridge,slippers, bath robes, entry to the spa etc.
the spa is great even if you do have to pay the extra to visit it is still only 12 euro
10-15 minutes walk from the beach with plenty shops, bars, restaurants on the way.
the bar across the road from the hotel called 'rachels bar' do really cheap drinks through the day 1.50 euro for a pint.
if you go to the strip on a night you really dont need to take alot of money most bars do drink deals for like 5 euro - 5 bottles of san miguel 5 euro and so on.
would definately return back to the hotel the only downfalls were the bar on a night time, you could sometimes wait for 10 minutes to be served as there was only 1 person working and took a while

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Amber T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, 4 November 2013
We sincerely appreciate your feedback, we are glad you enjoyed your stay. We are pleased to do our daily work that our clients are as comfortable as possible. We look forward to seeing you again soon. Best Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warminster, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 October 2013

After reading quite a few mixed reviews on the hotel, I was not sure what we would find! However, no need to worry at all,, We stayed 5th-12th October, and have to say that we had a great time.. Food was lovely (and so much!!), drink package was good, so we did not upgrade to branded drinks,, Rooms were very spacious, modern and very clean..
Did not go to the Spa so can not comment/review.
All the staff were lovely and very friendly and have to say work very hard!!
Location of hotel was great, only about a 10 min walk to the beach, but buses run all the time and taxis near by... Some lovely bars across the road, in case you don't want to go into the main town at night time,,,, Saw some great acts in the bars, and would highly recommend seeing the Lady Ga Ga tribute act,,, her and her monsters were great!!
I know there have been quite a lot of negative comments about hen/stag parties.. We only saw a few, (not sure if quieter because of the time of year) but no problems and I have to say, you are coming to Benidorm, Our Thomson rep did advise that next year they are trying to stop hen/stag staying in hotel, and are trying to make it a Thomson hotel only,, so this may help in peek season. Overall great hotel, great service,great food, and would come back!!

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank KTK71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, 29 October 2013
We sincerely appreciate your feedback, we are glad you enjoyed your stay. We are pleased to do our daily work that our clients are as comfortable as possible. We look forward to seeing you again soon. Best Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
ipswich
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 23 October 2013

We recently returned from our 2nd visit to this hotel. Our first visit and stay was for 7 days in 2011. This year we decided because of how much we loved the hotel last time that we would book for 10 days. We arrived at lunchtime to be greeted by friendly reception staff. Our room was ready for us to use straight away. We were in room 1804 and had fantastic views over Benidorm and could even see the sea from our balcony.
The room was a nice size and was lovely and clean. I love the fact that this hotel has a bath with a seperate shower and the mirror in the bathroom is large which is great for when getting ready for a night out. The room was cleaned daily and we had fresh towels everyday if needed.
The food at the hotel is brilliant, from Breakfast to Lunch or Dinner. There are so many options I dont know how anyone can complain. They serve everything from fish to pasta and steak. There are also a good selection of drinks as well as cocktails available all day. There are 4 lifts servicing the hotel so you never have to wait long for one.
The pool area is nice, with a pool bar that opens during the main hours of the day. The water is lovely and clean too. There are plenty of sunbeds although you do need to be up early to get one, or wait until after lunch when they tend to become available.
The hotel has a brilliant location a short walk to both the beach and the main nightlife. The one thing I though let the hotel down in 2011 was the hotel provided entertainment. However this year It was 100% improved we enjoyed every show that was on in the evening (except for the one evening when the snakes made an apperance and my bf sprinted away like Usain Bolt!!) But i throughly enjoyed it.
The staff from reception to waiters to cleaners are all lovely and friendly and a credit to the hotel and the entertainment team were brilliant too!
I highly recommend his hotel to anyone, so much so we re booked to return in 2014 within days of getting home!!
I would just like to say thank you to the management at the hotel and Gio the First Choice Rep who arranged Champagne for us to celebrate our engagement that took place on the balcony at the hotel.
See you all next year :)

Room Tip: Rooms higher up have Brilliant Views
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank chasingdreamsIpswich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
levanteclub, Director de Relaciones con Clientes at Hotel Levante Club & Spa, responded to this review, 29 October 2013
Thanks for sharing your opinion after your stay in our apartments.Nos glad he enjoyed it. Your opinions help us to continue working with energy knowing that we achieved our goal: your satisfaction!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Levante Club & Spa

Property: Hotel Levante Club & Spa
Address: Avenida Severo Ochoa 3-B | Rincon de Loix, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Benidorm
#20 Luxury Hotel in Benidorm
#34 Romantic Hotel in Benidorm
#41 Family Hotel in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:4 star — Hotel Levante Club & Spa 4*
Number of rooms: 186
Reservation Options:
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Also Known As:
Hotel Levante Club And Spa
Levante Club Benidorm
Levante Hotel Benidorm
Levante Club Hotel
Levante Benidorm
Club Levante Hotel Benidorm

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