Over the years I've stayed in more than a few spanish 'resort' hotels and this one beats the others hands down and actually delivers four star standards in most respects.
I booked this as a last minute deal and was a little wary as those tend to offer the hotels that others are avoiding. However, the high standard of service started on arrival. I had an early morning flight and arrived at the hotel before mid-day and expected o have to wait a couple of hours before my room would be ready, but not the case. Check-in was quick and easy and I was given a room immediately - not the usually inferior ones used for sole occupany in many hotels. Rooms are all large - the standard 'club' room is well over 30 sq mts, all with large south facing balconies and the biggest hotel bathroom I've ever had with bath, separate shower and with the WC and bidet partitioned from the rest of the bathroom . There was a good supply of complimentary toiletries and a large bottle of mineral water. The room had two very comfortable oversized single beds, plenty of storage, seating area, phone, tv, safe and effective heating. Everything was spotlessly clean.
Public areas are light and airy and well maintained and included a LUXOR spa (extra charge although the gym was free to guests). The entertainment area for Thomson Gold clients was on a lower floor and was a little dark, but it did keep the noise away from those looking for peace and quiet.
The restaurant has long opening hours and was never overcrowded. Food was adequate, but geared to the more mature british winter client - more local food would have been welcome. Nevertheless, you would never go hungry.
Bars were a little expensive and many guests 'decamped' to the row of bars opposite in the evenings. I understand the hotel plans to go All Inclusive this summer which is unfortunate - past experiences have not been good as this tends to encourage over indulgence and all the problems that go with it. A better balance might have been to look at some tactical re-pricing!
Staff - all very friendly and helpful. As has been said previously, the management here clearly appreciate the benefits of good customer service.
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- Also Known As:
- Hotel Levante Club And Spa
- Levante Club Benidorm
- Levante Hotel Benidorm
- Levante Club Hotel
- Levante Benidorm
- Club Levante Hotel Benidorm