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“Mixed feelings !!”

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Flash Hotel Benidorm
Ranked #25 of 192 Hotels in Benidorm
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Mixed feelings !!”
Reviewed 5 July 2014 via mobile

On arrival was eased with theocern and spacious and clean reception area! The lift to our room was tiny so not so great for suitcases! Breakfast was fine, no problems there. Had to pay 20 euros per phone to get wifi in hotel room which for 4 star was a bit pants I thought. Staff- ok not amazingly welcoming especially pool bar staff and the very limited food choice at the pool and short opening times for food I found inconvenient. Room lovely and clean. Great location though, 5 minute walk to beach and a great view from our window to the ocean.

Stayed July 2014
Helpful?
1 Thank VictoriaP P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, 6 July 2014
Dear Victoria,

In first place, thanks for your comments. We take note about your opinion to improve our services. Hope to see you around here again. Remember you can book directly on our website with the best price.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,727 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (896)
Date | Rating
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English first
Cardiff, United Kingdom
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 July 2014 via mobile

Have visited Benidorm on several occasions & this hotel is probably the best hotel I have stayed in at Benidorm.

Fantastic modern decor throughout the hotel & the hotel & rooms were cleaned to a high standard.

Lovely pool area & the bar served lovely cocktails.

Food was hot and plentiful - we went full board and we were never hungry.

The location is amazing. Opposite Morgans Tavern and a couple of minutes walk into the main strip with the nightlife.

The red lion bar was great fun & Asa Elliott performing in Jokers bar was a highlight for us.

Would definitely return to this hotel in the future.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tash_a_lash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, 6 July 2014
Dear customer,

We are very grateful for your kind review on TripAdvisor. There is nothing better than knowing that our customers have enjoyed your holiday with us. We hope to visit us again soon. Remember you can follow our promotions through our Facebook.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014 via mobile

Lovely modern hotel but a few niggles.
Dirty towels left in the bath were just folded and not replaced.
Sunbed rush in the morning.. not enough sunbeds.
Reception staff were generally lovely but on our first day we're somewhat stressed. Lots of eye rolling and tuts when my sister asked for a room change because she was given a disabled room with one double bed. We booked 5 rooms together almost a year ago but we were scattered about over 2 floors, even though we did request rooms together.
Pool was really dirty, lots of scum floating around on the pool and dirty green scummy bikinis when we lent on the side of the pool..yuk. happy to say after a few days of complaining about the scum on the side of the pool, it was finally cleaned.
No children so a nice quite pool.
Good to see all cleaning staff wiping down sunbeds and tables after a night time down pour.
Food was hot and freshly cooked. Abit repetitive but only to be expected. Restaurant staff were very friendly and attentive.
Great location. Opposite Morgan Tavern which is where they film Benidorm TV series.
Overall...
Yes I would recommend this hotel and probably return as it's got such a great location.
Little niggles... not so important as long as they are addressed by the Hotel.

Stayed July 2014, travelled with friends
Helpful?
Thank jackiewarner6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, 6 July 2014
Dear customer,

Thank you for your opinion about Flash Hotel. We like to know that you enjoyed our hotel and that you plan to return. We always hear the feedback from customers to improve our services. See you soon. Do not forget follow us on Facebook.

Regards
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
devon
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 3 July 2014

Stayed a week in the flash hotel from 25th June until the 2nd July,Had a room on the 5th floor overlooking morgans tavern aka neptunes bar from TV series Benidorm,was a good view as we love the TV series.

The room is just like the pictures two large double beds that were very comfortable,a flat screen TV on the wall,with a lot of English channels,a large wardrobe with drawers and a long mirror on the door,plenty of space in the room and about 5 plug sockets,enough for electronic devices,the bathroom was a good size a full size bath,the shower was powerful,had a glass door,2 mirrors in the bathroom,one large on the wall the other a small round pull out one.There is also a stool to sit on,and a bidet.
The air con was good in my opinion.
There is a small fridge in the room to keep drinks in.


The hotel is in a good location it's near the nightlife,shops,restaurants,cafes,bus stops,can be a bit noisy at night but with the balcony doors closed you can't hear much.

The food was nice i can't understand why people would fault it,there was plenty of choice,but not if your a vegetarian,the Chinese theme night was not to my taste i gave it a try though,but would have preferred a curry option,other than that every night i found food to suit my taste.
Good service in the restaurant,not everyone does use the dress code though saw people wearing Jeans.

Found the staff to be polite on reception,very helpful,we had a a problem with a group of lads upstairs that came near the end of our holiday,They were very noisy at 4am shouting and swearing on the balcony to people walking by,they were banging around and moving there chairs and talking really loud in the room.The reception staff were helpful when we complained ,they apologized and said they would get security to patrol the floor and left a note for him,which made us feel better,the next night they were quieter.
Housekeeping staff were also friendly and cleaning the rooms everyday.

Things the hotel could improve on would be:
They should have a bin in the bedroom area as the bin in the bathroom is not big enough for all the rubbish,
Wifi should be cheaper or free in the rooms,
would be better without large groups of young single people,
Better entertainment in the hotel,some tribute acts would be a nice addition.maybe a disco.
Other than that I think the hotel is very nice and we enjoyed our stay.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traceradio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 June 2014 via mobile

I stayed here for one week as a group on 10 hens. The rooms are clean and modern, with some of having two large double beds and some two smaller beds - not sure why?
Being a 4 star hotel we put our dirty, sandy and damp towels in the bath, only to be hung up and re folded by the maid on several occasions! Not impressed.
The pool area gets the sun all day, with limited sun beds but well kept area. However the pool was very dirty with green scum around the edges and lots of floating dirt.
The food - breakfast was ok, lunch a little better but dinner was awful! Bread was stale and even the simple food such as chips and pizza were disgusting. I was asked how my meal was on the first day and when I commented I wasn't happy, the waiter didn't ask me for the following meals. We ate out for 4 of 7 evenings to avoid the food.
A good location, modern hotel but food and dirty towels bring it down to a 2/5 rating.

Stayed June 2014, travelled with friends
Helpful?
2 Thank adam s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, 2 July 2014
Dear Adam,

Thanks for your feedback. We take note about your comments of the towels. We regret you did not enjoy the food, even though our buffet offers a wide variety of hot and cold dishes to suit the taste of the majority of our customers. Hope to see you soon.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Buxton, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2014

This is a very modern hotel with modern bedrooms. The hotel is ideally situated -a five minute walk to the beach or less than two minutes to benidorms nightlife, however thie noise could not be heard unlike other hotels in the town.
We were half board at the hotel and we never struggled to find anything to eat and there was plenty and it was all hot.
The bedrooms in the hotel we're clean and had two very large beds. However the air conditioning was not enough and the room often got warm. As mentioned there is no mirror in the room only a full length one inside the wardrobe .
The pool was large enough and getting a subbed was not a problem. Food at the pool bar was limited , but reasonably priced

Room Tip: Rooms that have a sea view are at the front and also overlook the road. Pool view is at back of the...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fiona G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redditch, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 June 2014

Stayed at the Flash hotel 16th - 23rd June, we stayed at the Flash this year as we liked the look of a modern hotel.
First room allocated hadn't been cleaned, were given another room 2nd floor over looking the pool, rooms are good size basic nothing Flash.
We were half board - Breakfast OK fruit selection poor could be hectic at times, Evening meal was not what we would call four star standard! warm food, poor variety and the wait for trays to be replenished far to long, when asked how long this drew a blank, slow service for drinks here too must do better, wouldn't go half board again.
Hotel bar nice to sit and people watch.
Pool area clean, pool bar slow service, sunbeds plenty may be a problem in height of season
Good location if you want to be in thick of night life, but not for us back in the old town for us next year.

Room Tip: A room away from lifts and stairs
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank BarbieKen6070
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FlashHotel, Community Manager at Flash Hotel Benidorm, responded to this review, 2 July 2014
Dear customer,

Thank you for share your opinion on TripAdvisor. Regarding the food, buffet restaurant offers a wide variety of dishes to suit the taste of most of our customers. We hope you change your mind and return back to our hotel.

Regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Flash Hotel Benidorm

Property: Flash Hotel Benidorm
Address: Avenida Derramador, 2, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Restaurant Room Service Ski-In / Ski-Out Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #25 of 192 Hotels in Benidorm
Price Range (Based on Average Rates): £
Hotel Class:4 star — Flash Hotel Benidorm 4*
Number of rooms: 192
Official Description (provided by the hotel):
Hotel Flash is a new concept of hotel in Benidorm. Live your dream holiday and enjoy the excellent microclimate of the area at this luxury new construction where comfort and design go hand in hand. And now we are an adult only hotel, allowing you to enjoy an even more relaxed holiday. You can come with your partner, in groups of adults, as singles or families if you have adult children. This is a beach hotel that has everything you need to spend a few wonderful days off in Benidorm, but without forgetting the fun and entertainment in our Flash Bar, with live music everyday. We want to provide you with as much fun on your holiday in Benidorm. "Flash Hotel" is an accommodation in Costa Blanca (Alicante) with modern design and new construction located in the heart of Benidorm, one of the most important tourist destinations known throughout the Mediterranean thanks to its beaches and nightlife. ... more   less 
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