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Condo/Apartment -
1 Bedroom, 1 Bathroom, Sleeps 4
Benidorm, Costa Blanca, Province of Alicante, Valencian Country

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Average - based on 3 reviews
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Reviews from our community

Date | Rating
  • English first
  • Spanish first
  • Any
English first
English first
Spanish first
English first
Level 5 Contributor
47 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 18 June 2015 for a stay in May 2015

On arrival, it is a really nice apartment, clean, new and modern but after staying there for a few days it has come to light just how many things were wrong.

We booked an apartment with a pool. When we made an attempt to sit in the sunshine round the pool we were told that it wasn't open until next month (June). After complaining the management company I was advised that in Spain, pools in private apartment blocks do not open until June. I wish we had been told that when we booked!!! Apparently this info was displayed on every other advert for this apartment except the one we booked through. This information was quickly uploaded after I complained. How frustrating when we looked over the balcony and could see every other pool in the apartment blocks and hotels around us are in use.

The idea of an apartment is self catering so we went out and bought groceries only to find that there was no kettle or toaster in the apartment. We bought wine but there were no wine glasses.

It's handy having a washing machine but there was no clothes airer, I had to buy a line at my own expense!

A dishwasher is also nice to have, but when we tried to use it it needed filling with salt and rinse aid so it didn't work.

Neither of the bedside lights in the bedroom worked and the lamp in the living room was broken.

There were on instructions in the apartment i.e. where to leave rubbish, WiFi password etc.

Overall, it's very disappointing, we expected better!

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Liked best: New and modern
Liked least: Swimming pool not open - Read review!
Travelling group: Other
Would you recommend this hotel to a friend?   No.
Recommended for:
Friends getaway Older travelers
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2017 for a stay in July 2017
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Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
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