My friends and us stay at this hotel for a few days each spring and autumn when possible. As I have a heart condition and cannot walk too far this hotel is ideally placed, being across the road from the beach and right on the edge of the old town. We always find the reception staff very helpful. Once when we went, I had a broken ankle and asked where we could find a shop that hire wheelchairs and they did no more than than organise it all for me and had the wheelchair delivered to the hotel - what service! The rooms are perhaps not luxurious but they are a good size, always clean, have a full length mirror ( no standing on the bed to try and see if you look ok) and plenty of wardrobe space. We always request a sea view room and there is a large balcony with table and chairs and sunbeds. The view is beautiful over the marina and beach and along the coast. We usually have full board and this means we get free wine and water with lunch and evening meals and if you go out for the day they will do a packed lunch on request. OK, the meals tend to be quite Spanish but we always find something on the menu that we like and I'm sure if you just wanted egg and chips they would do it! The English side of the breakfast is quite adequate and we appreciate them doing it for us as the Spaniards would mostly only have a continental brekkie. The waiting staff are really nice and personally I enjoy being served my meals instead of buffet style.
I have recommended this hotel to many of my friends. I think it is good value for money and much more personal with its fewer rooms than the big Benidorm hotels with hundreds of guests. At the end of the day it depends what you like.
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