This hotel is situated very near the beach and a little way up a very steep hill. Its not a great climb if you're young and fit but it could be quite something for elderly or someone pushing a pram. Here are some of the good points to staying in this hotel. Very nice food, the desserts were a bit bland and uninteresting but there was always at every meal lots of fresh fruit. We stayed full board and were very happy with the meals. The pool area was very clean and had lots of shade. The reception and bar area were newly refurbished. It was a small hotel so nice and quite and easy to get some sleep. The maid came everyday to clean and give fresh towels. There was air conditioning in the rooms and a hairdryer in the bathroom. The shower had good pressure. There was a TV in the room with BBC world news. Now for the bad bits. We stayed for two weeks and the first week was fine in the restaurant - people came in and got a table then queued up for food. The second week the people started queing at the food counter so we had a queque going up the stairs and the whole restaurant had free tables....aargh! The air conditioning was not on 24/7. The hotel turned it off at 9.20 each morning then it came back on at 3pm then it went off about 4 am. (this always managed to wake us up). It was very hot in the restaurant without the air-con and sometimes it wasnt on. There was nowhere cool to sit in the communal areas of the hotel. The lifts are tiny and only two of them. The rooms are very basic and old fashioned (but very clean). The staff were not friendly to anyone, spanish, english, italian..didnt make any difference. We did manage to get a smile out of one or two of them but on the whole I would say they could all do with a course on customer care. They were all very efficient though and it was a very well run hotel. The only staff member who went out of his way to help us was the guy on reception called Julian. Our booking was cancelled because of 1800hotels going bust and he emailed and took calls from me to make sure everything was ok and even gave us a discount. The pool was tiny but there was always enough sunbeds. Mostly though the pool wasnt full of people even though it was small. I personally wouldnt go back because its too far away from the old town and the bars, clubs etc. But as hotels go it wasnt too bad and I've stayed in worse.
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- Also Known As:
- Mont Park Hotel Benidorm
- Mont Park Benidorm