We have as an adult family and friend been going to Rays for years and mostly things were fine but this year we only went the once because to us they seem more interested in the coin than customer satisfaction. I asked about the breaded Chicken fillet she said it was breaded not battered as I am not a batter lover, and leave the batter if I have cod. We had ordered some of the set specials so drinks were included with them but a couple of our group wanted a different drink, so I said I will have his drink and the same with one other person, but they didn't give us the drink that would have been free but made a shandy and charged us extra for it and charged for the extra drink which should really have been free. The Chips had a funny taste and were greasy and my Chicken was battered not breaded and full of grease and had all the rubbish on it that I would cut off and throw away not cook and serve it. I told the waitress when she asked if everything was OK but despite leaving my meal they did not offer to knock off anything from the bill or ask if I would like something else, and we didn't get the drinks that should have come with the set meals except the cup of tea. If it had been my place I would have given the inclusive drinks to the people who wanted the same drink that would have been included in the other peoples meals instead of charging for all the drinks and asked if the person who had the terrible chicken steak, which was disgusting, if I could have replaced it with something else. They lost our custom for the rest of the holidays. We spent around £50 on something that tasted terrible, a couple of the lads ate some of theirs but most of us left more than we ate.
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