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“Lovely Hotel Miserable Staff.”

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Hotel Deloix Aqua Center
Ranked #27 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed 26 April 2012

Spent this years main Holiday at this Hotel. The Hotel itself was lovely, but only a small minority of the Staff were pleasent or helpfull for the majority of them anything was too much trouble and a smile was out of the question for most of them. The Food was not very well cooked and the Dining Room very bland and there was no chance of a drink with the Meal unless you wanted to buy a bottle of Water from them which was far more expensive than anywhere else we have come across aprox 2 euro´s a Bottle. Not having been abroad for a number of years we wrongly assumed that either Water or Tea would have been included.in the price we paid. The Entertainment was nothing short of a joke a boreing Duo, quiz which no-one even went to, the only thing worth even watching was a Parrott show. The plus sides is that the Room was spacious and cleaned daily. but it was quite a long way approx 30 minutes from the Centre not ideal for anyone with mobility difficulties, also for anyone with mobility difficulties there is no Porter service, when I asked on arrival for a Porter, the unhelpfull Receptionist growled theres a Trolly over there. He in particular could do with some tuition in customer Service.

  • Stayed: April 2012, travelled as a couple
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1  Thank isabellascotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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868 - 874 of 1,806 reviews

Reviewed 26 April 2012

Just returned from the Deloix. We travelled as a group of 4 couples and only stayed 3 nights. We ate at the Hotel each evening and it was fine (Dont think i could have dined in for a week though) Hotel rooms lovely and the Hotel was quiet and civiilzed. This hotel is superb if you want to be on the edge of the 'hussle and bussle' of Benidorm ... with easy access into the centre (Bus stop outside and Taxis only costing about 5 euros) The only downside we found that was we were the last drop of from the transfer coach and the first pick up on the way home - BUT it was worth it and would stay at the hotel again.

  • Stayed: April 2012, travelled with friends
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2  Thank rioYorkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2012

Oh dear deloix you let us down a bit. We arrived to be told are room was not ready and to return at 1.30, fair enough we did arrive early and so we left it till 2 clock.Was told room still wasn't ready and when we asked when it would he didn't know we went up to where are room was not a maid insight. We got in about 3.30pm. As always the hotel is very clean. The big thing that let it down this year was the food not a patch on previous year's that we have been. They seem to put veal, fish on a lot and didn't seem to have as much choise. My husband had pork one night it was raw. The salad's and sweets were fine. Breakfast was O.K. but bacon was realy fatty. Think we might give the Deloix a miss next year. Still a very nice hotel just hope food improves.

  • Stayed: April 2012, travelled as a couple
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5  Thank meggiez01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 April 2012

My husband and I stayed here in June 2011 for 1 night of our holiday - we were staying in a villa outside of benidorm but had booked an evening at the Benidorm Palace so wanted somewhere covenient to the venue. This hotel was the perfect location for the Benidorm Palace being a very short walk away, and one of the few hotels in the area that would take a 1 night weekend booking. It was about a 15 min walk from the beach so a bit out of town - good if you want to be sure of not being woken in the night by people on a night out. The hotel was very smart looking, clean enough (4/5 I'd rate it) and comfortable. The breakfast buffet was ok, it had variety to suit most cultures. The staff were ok, not particularly friendly but not rude. For what we paid it was a very good deal though and I would stay again for a short break.

  • Stayed: June 2011, travelled as a couple
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3  Thank McBull
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

we stayed in this hotel recently half board .
very clean &helpfull staff a little way from benidorm centre but regular bus service just outside only 1 euro. rooms very clean good maid service. no noise or disturbance at night.
we will be returning again in september.

Room Tip: did not use spa .
  • Stayed: March 2012, travelled with friends
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7  Thank frank l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2012

Ideal for 4-5 day break. Really nice modern hotel with very spacious rooms. Low rise hotel very well done with super facilities and landscaping. All rooms with private balconies not overlooked. Located in great quiet location at a comfortable distance from the mayhem of high rise city centre Benidorm, but still within ideal easy walking distance of 20 mins. A must for those wanting a peaceful time but still able to sample the nightlife on the odd occasion. Rock & Roll House and Levis Showboat 5 mins walk away and worth it. Food fresh and plentiful, but may become tiresome for any more than 5 nights. Probably best to take bed & breakfast and pay separately for the nights you eat at the hotel (12 euros ppn for dinner). Occupancy probably 80% Spanish which says to me this is a good hotel. Everyone was friendly and helpful.The beaches at nearby Albir & Altea worth a visit if you want to avoid the crowds at the main Benidorm beaches. THIS HOTEL CERTAINLY WORTH THE MONEY IF BENIDORM IS YOUR CHOICE.

Room Tip: Save on your flight baggage allowance. The hotel provides beach towels for hire at 1 euro ppn for yo...
  • Stayed: April 2012, travelled as a couple
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2  Thank GCHC8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2012

...so cant be bad! This is a very nice hotel that me and my husband are happy to return to. We stayed for 5 nights half board and I had forgotten how nice the rooms are. Spotlessly clean, spacious with comfy beds and a roomy balcony. If pushed though I would have to say the food was not quite as good as last year. As a veggie I struggled a bit and most nights had salad with some sort of potato or luke warm pasta. My husband certainly didn't go hungry, but the choices were a little odd at times. One night there was beeefburgers, beef stew, yorkshire puddings and brussels! As he said, it seemed more like a canteen than a restaurant.
I e mailed the hotel a couple of days before to request a pool view, which we were given. We had a lovely view, but I do agree that the sun doesnt reach these balconies because of the shape of the hotel, so it did get a bit nippy. I also agree that the staff can be a bit surley!
All in all though, it is a lovely hotel in a nice location for us. Its a leisurly stroll to the beach and you can spend a very pleasant day walking along the whole of Benidorm front. There are also 2 very good bars just a short stroll away - The Tropical and Rachels. We alternated and saw some very good (and some not so good!) acts, but it was great fun.
Definately recommend a trip to the falls and Guadalest in the mountains, the scenary is stunning.

Room Tip: Rooms overlooking pool are nice but get no sun
  • Stayed: March 2012, travelled as a couple
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5  Thank rainbow6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Deloix Aqua Center

Address: Avenida Doctor Severo Ochoa 34 | Rincon de Loix, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Benidorm
#13 Family Hotel in Benidorm
#18 Luxury Hotel in Benidorm
#35 Romantic Hotel in Benidorm
Price Range: £71 - £137 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Deloix Aqua Center 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hotel Deloix Aqua Benidorm
Deloix Aqua Center Benidorm
Deloix Hotel Benidorm
Deloix Aqua Center Hotel
Hotel Deloix Benidorm

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