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“No complaints”

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Hotel Deloix Aqua Center
Ranked #29 of 192 Hotels in Benidorm
Certificate of Excellence
Reviewed 6 April 2014

We stayed here for a week in March, we chose this hotel as it was away from the hustle and
bustle, it was walkable to the front though. The hotel is modern, clean and tasteful. Our room was a good size with a good view over Benidorm to the mountains beyond, the balcony was a good size. Cleanliness of the room was very good with the cleaners coming in every day, the bathroom was also very good with an excellent shower, plenty of hot water. We stayed on a bed and breakfast basis and found the breakfast good quality with ample choice, you could say it was a bit samey but how much change can you make to a breakfast, cereals, toast, hot food and cold food, it suited us. We didn't try out the pool and fitness area so can't comment on those but outside pool looks a good size. Wasn't a huge amount of entertainment but we were out of season and the hotel was quiet, we liked the bar area but the drinks were a bit expensive. The only real problem we had wasn't the hotels fault, we found that the company we had booked with went bump on the day we arrived and hadn't paid for our booking but the manager was very good with us, he was very discreet and apologised (even though it wasn't his fault), he gave us a couple of days to try to sort it out and when we couldn't and had to pay again he gave us a discount! We would certainly stay here again.

  • Stayed: March 2014, travelled as a couple
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1  Thank PNorton5493
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás R, Gerente at Hotel Deloix Aqua Center, responded to this reviewResponded 12 April 2014

Dear Mr PNorton54
Thank you very much for your opinion and thank you very much to let us know how do you felt in Hotel Deloix. It is very nice for us to know that you would stay again with us, that is the most important for us. We would like to see you again in our Hotel!!
Best Regards,
Tomás Ruiz
Hotel Manager

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603 - 609 of 1,839 reviews

Reviewed 29 March 2014

Spent 6 nights at this hotel for a family birthday 16th March.
Being on the outskirts which was our preference the building is low level and on first sight very well maintained on the outside, with a lovely terrace on approach to reception area.
Reception and lobby areas were modern, airy and very clean, we were greeted by a lovely pleasant smiling receptionist, checking in with great ease.
Our room on the 2nd floor block II overlooked the pool area was spacious and immaculate, bathroom likewise, with an ample size balcony.
Restaurant and staff of a very high standard every sitting of every day with plenty variety for all tastes.
Pool area and kids play area very good.
Indoor pool spa area excellent especially this time of year when outdoor pool temps not quite high enough to tempt us in.
I would definitely recommend this hotel to anyone reading this review.
Tiny criticism - we love playing table tennis, we read the hotel had table but it was tucked away in the kids soft play area.........why ?????
We also liked the look of the tennis courts but the rental of 12 euro/hour + racquet hire scared us of, courts were never used 6 days we were there, could you nor reduce hire costs off season ?

  • Stayed: March 2014, travelled with family
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5  Thank hi59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás R, Gerente at Hotel Deloix Aqua Center, responded to this reviewResponded 3 April 2014

Dear hi59

Thank you very much to share your opinion with all the Tripadvisor friends!! We feel very nice when we read your comments and when we read taht you recomend our Hotel Deloix. We feel as we have done a good job!!

Your description of the Hotel is very good. Our installations are modern and very good maintained. Three swimmingpools ( in high season we have another one on the roof, only for adults), a big kids area, very good team and a very good service.

Thank you very much also to let us know where you think we can improve. That is very important for us and we will do our best to have more and better installations to play table tennis and more facilities to play Paddle ( they are not tennis courts ) .

I would like to welcoming you again in the future and show you our improvements.

Muchas gracias

Tomás Ruiz
Hotel Manager

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Reviewed 28 March 2014

Returned to the hotel for the fourth time in March 2014. Just love this hotel !
Love the modern architecture - large comfortable rooms and balconies - and the fact it is about one mile from the beach and promenade ensures exercise is built into our holiday. The swimming pools - two indoor (one hydrotherapy) and the large outdoor pool are excellent. Six friends joined us last October and the number is likely to be 12 this coming October. Although we are all in our sixties the hotel is also great for families - all the facilities and public areas are so roomy. Although it is some way from the centre of Benidorm there are bus stops near the hotel so a trips the Benidorm, Albir and Altea are only minutes away. Nice international mix of clients. It's just great!

Room Tip: The rooms facing the pool and the main road catch the afternoon sun.
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  • Stayed: March 2014, travelled as a couple
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3  Thank Alan190813
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás R, Gerente at Hotel Deloix Aqua Center, responded to this reviewResponded 3 April 2014

Dear Alan19081

Thank you very much for your comments and thank you very much to trust hotel Deloix for fourth time!! We are really proud to know that you are comming every year and everytime you do it, we cover your expectation. That is our main goal, to make you returning every october!! GRACIAS

It will be a pleasur to welcoming you next october with your friends and we wiil do again our best to make you feel at home.

Thank you very much!!

Tomás Ruiz
Manager Hotel

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Reviewed 19 February 2014

Hotel location could'nt be better,rooms large with terrace, only 2 levels with good parking underground. Very good food, with plenty of variety,and of course the service is excellent.This is my 4th visit in 9 months.

Stayed: January 2014, travelled with friends
5  Thank Ian S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tomás R, Gerente at Hotel Deloix Aqua Center, responded to this reviewResponded 24 February 2014

Dear Ian S,

Thank you very much for your comments about your stay in Hotel Deloix! It is a pleasure for us to know taht you really enjoy our installations and, also it is more important for us to know that we have covered your expectation about our Staff and our service!!
I agree with your opinion about the rooms, they are larger than the average and that make your stay more confortable. Food, service, are some of our strengths, we will carrie on working to keep our standars!!

Please let me know when are you coming back, I would like welcoming you again in Hotel Deloix!.

See you soon!!

Regards,

Tomás Ruiz
Hotel Manager

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Reviewed 8 January 2014

We had nice big room. L shape balcony, with large patio doors.

View to the pool and view to the mountains, very nice.

Room had 2 large single beds which were pushed together and stay together.

Large wardrobes, casual sofa which can be used as an extra bed. Lots of luggage space.

Very large bathroom with double sinks, his and hers. Which was nice and warm!

Room was warm and comfortable, it was Christmas time so we did need the heating.

Bedding and the room was clean.

There was a safe but no lock?

We had good 4 course lunch at the camping site restaurant Rocos, e10.

I would stay here again.

Room Tip: Corner suites are large and sunny"
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  • Stayed: December 2013, travelled as a couple
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3  Thank bernicia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 6 January 2014

Majority of guests staying here are Spanish i.e 98%, lovely looking hotel lovely rooms, very clean. Staff on reception are polite and one of the waiters, most other staff were not very welcoming at all, sometimes bordering on rude as was the same with most of the customers. The spanish customers stare at you like your an alien, they NEVER smile back, and you feel like an intruder. When asked about new years eve I was told by reception there would be a gala meal and entertainment but she said no more. we then decided to skip the meal for a night at the showboat as we were too worried that by spending it at the hotel we would feel like outcasts and would not enjoy it. It isnt the hotels fault that it attracts mostly spanish and it isnt neccesarily a bad thing but for Brits wanting an enjoyable place to relax, try somewhere else.
food was pretty poor, same meals repeated every 2-3 days, breakfast always same and in the evening the drinks were a rip off. 3 Euros for a bottle of water.
Out and about -
most bars banned children from new years eve until the 6th jan,
karaokes were empty and most people out and about are locals who have retired there.
I would suggest anyone staying for new year stay nearer the pelicanos hotel area, thats where we eventually found a few goldmine bars.

I wouldnt stay again, but i wouldnt ever stay in Benidorm again either ill stick to majorca where the spanish tend to appreciate the custom.

  • Stayed: December 2013, travelled with family
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3  Thank gemma b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Excellent accommodation, clean, friendly staff, food 7/10. pool fantastic, all round great hotel in a superb location (quiet but amenable to all kids complexes and circus etc etc) especially for the money. One and ONLY downside, was in the evening at the kids entertainment (which is very good and every night), the main entertainer selected the same kids every time for the prizes and activities, I could nearly tell you who was going to be selected after the 3rd night, and my children, whom were there every night and participated never got selected once but one child got picked 5 times out of 7, sorry if that seems petty but it bugged me. Other than that was genuinely superb.

Room Tip: Only is two or three floors so cant go wrong with kids.
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  • Stayed: July 2013, travelled with family
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1  Thank ian d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Deloix Aqua Center

Address: Avenida Doctor Severo Ochoa 34 | Rincon de Loix, 03503 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#6 Spa Hotel in Benidorm
#13 Family Hotel in Benidorm
#15 Best Value Hotel in Benidorm
#19 Luxury Hotel in Benidorm
#35 Romantic Hotel in Benidorm
Price Range: £26 - £165 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Deloix Aqua Center 4*
Number of rooms: 194
Reservation Options:
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Also Known As:
Hotel Deloix Aqua Benidorm
Deloix Aqua Center Benidorm
Deloix Hotel Benidorm
Deloix Aqua Center Hotel
Hotel Deloix Benidorm

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