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“Another Great Stay”
Review of Queens Hotel

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Queens Hotel
Ranked #84 of 191 Hotels in Benidorm
Certificate of Excellence
Reviewed 20 October 2013

After my first stay in May I returned to The Queens last week. Very warm welcome from Mercedes and Luis. Gary served us well during our stay and nothing was too much. Rooms cleaned very very well. I would say another great few days away love the location of this hotel and how friendly most of the guest are. My only gripe and this is coming from someone who works for a large hotel group / chain is this. If chef is to show his miserable face in the bar is to change his chef whites. I will be back I love this hotel and if I wasn't in India for Xmas and new year I would consider this for NYE.

Room Tip: If you want peace and quite go to the Lake District this is benidorm at the end of the day.
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  • Stayed: October 2013, travelled with friends
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1  Thank Craig P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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228 - 234 of 505 reviews

Reviewed 19 October 2013

Stayed here for a week , rooms are very basic and small , some health and safety issues plug sockets hanging out the wall and part of the door fell of and hit me on the head , no pressure from the shower so had to use the bath . We had a front room which was noisy bottle bank went day and night , and noise from street .
Cleaners every day however no attention to detail , terrace outside was swept every day however never hosed down .
On a plus side staff very friendly and helpful , and beach a short walk and plenty of bars in easy reach ,Roof terrace great views , we met a lot of nice people In this hotel .

  • Stayed: September 2013, travelled with friends
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1  Thank stads05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 October 2013

really good price for 3 nights , excellent food , brilliant terrace, right in old town, the staff are the friendliest ive stayed in benidorm and can not do enough for you ,, the room very basic but clean and plenty of fresh towels, bed was good ,
room decor was tired could do with a bit of mantainance and paint , my friend had tv in there room , i never , ( but i was not there to watch tv ) the biggest problem was the air con did not work which made it extremly hot on the night , after all that i will be staying again in the future as i had a fab time here ( but remember basic hotel)

Room Tip: ask for air con
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  • Stayed: October 2013, travelled with friends
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2  Thank hitonit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 October 2013

I recently returned from a 6 day stay at the Royal Queens and was sorry to leave. The hotel has such a nice atmosphere and is in centre of the old town. The room was basic and probably could do with redecoration (35) but had air con and small terrace. I cant fault the food, i stayed half board and usually opted for roast dinners which were gorgeous. The staff were nice, some spoke little english but were accommodating. I loved the roof top garden and the closeness to the old town night life. Due to the outside terrace it was easy to mingle with other hotel guests and i made friends which made my stay better. Overall i was impressed and hope to return.

Room Tip: Try to pick a room on the Top floors they are more modernised.
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Stayed: October 2013, travelled solo
Thank alanmack30
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Reviewed 10 October 2013

Ive read the reviews both good and bad about this hotel, but its good points far outweigh the poor ones, it is a bit dated but its clean , its recently changed hands once again, with new staff and they are very helpful if a bit disorganised, the negatives however are minor niggles, the Outstanding positive this hotel has is its LOCATION, you couldnt get better, right in the absolute centre of the old town., The terrace outside is split between the hotel and the bar next door, with a very attractive and friendly transvestite host "dusty"..The old town still has that vibrancy,and the queens is an important part of it.......Lana.

Room Tip: higher floors tend to be better apparently
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  • Stayed: October 2013, travelled with friends
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1  Thank LanaScott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

After my trip Sept/Oct 2013 I was very disappointed .. When Levi ( Wayne) had it it was cool, Julia was ok now Louie :( . Am sorry but with a majority of guests being British .. The staff are in experienced, Food was all microwaved and was greasy especially the breakfasts (swimming in grease) ( Bring back Sharon) .. And all the old staff . Martin, Julie, Havy,Raymond and Many more that I haven't mentioned otherwise this place will be closed in 12 months.. Louie bring it back up to scratch and let's see a star on a plaque outside :-//

Room Tip: All room looking over the front are ok but can be a little noisy especially when the bins get emptie...
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  • Stayed: September 2013, travelled as a couple
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3  Thank Liens69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalQueens, Guest Relations Manager at Queens Hotel, responded to this reviewResponded 31 December 2013

Thank you for your comments regarding your stay with us in September. We are sorry if we failed on this occasion and that you found the breakfasts too greasy, however all evening meals are cooked to order, not usually microwaved. We offer basic guest house accommodation in a central location for those on a budget and have a huge return rate of regular guests once again. Staff levels have changed recently with a few more English staff. Sadly most of the original staff left as a result of non-payment of wages by the previous owner, it would therefore be impossible to bring them back. We have seen occupancy rise from under 20% following the removal of the previous owner to a healthy 75%+ and have future plans to revamp as finances allow. Thanks again for making your views known.

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Reviewed 27 September 2013

Its hard to know what to write at first we did not know what to expect heard some may people say it had gone down hill so lets say how wrong they were
its a bit dated and in need of a bit of decoration

Our room 33 was basic but clean on the side of the hotel with small balcony its was very noisy on fri and sat till at least 6 am from the bar on the side but you don't go to Benidorm to sit in your room clean bedding and towels changed every day all in all what we needed really

we were half board so breakfast cooked to order full or what ever you asked for basic selelction of cereal and orange juice and nice coffee and the best cup of tea I ever had in spain ha ha
3 course evening meal with the dishes changing daily the Roast on sunday was cool

Ray who was on in the morning was always helpful and all the other staff were to Adrian was as well still learning but efficient all in all the whole week was great
Lets be honest if you expect a 4 star hotel the Queens is not but if you want to feel welcome and safe and like to make friends the this is the place to stay
we both would stay again the next time we come to Benidorm
its central and meet all our needs
What more could you ask for

Room Tip: High Floor
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  • Stayed: September 2013, travelled with friends
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1  Thank tonyw0712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RoyalQueens, Guest Relations Manager at Queens Hotel, responded to this reviewResponded 31 December 2013

A big thanks for taking time out to write an honest review of your stay with us. As you say we are not of course a luxury hotel but offer basic central rooms and a friendly team of staff. We are glad also that you enjoyed the food, few other hotels in Benidorm offer cooked to order evening meals served until 10.30pm and FULL English breakfasts until 11am!

Thanks again.

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Additional Information about Queens Hotel

Address: Placa Constitucio 5 | Old Town, 03501 Benidorm, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Benidorm
Amenities:
Bar / Lounge Beach Free Breakfast Room Service Wheelchair access
Hotel Style:
#37 On the Beach Hotel in Benidorm
Price Range: £44 - £92 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Queens Hotel 2*
Number of rooms: 36
Official Description (provided by the hotel):
A budget priced Hotel in the centre of the Old Town of Benidorm. At the top end of Tapas Alley. Facilties open to Residents and Non Residents. ... more   less 
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Also Known As:
Queens Hotel Benidorm

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