We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Dna Monse
Show Prices
Like saving money? We search up to 200 sites for the lowest prices
Nearby Hotels
Aparthotel Atlas(Torrevieja)
View Hotel
Very Good 4/5
  • Free Wifi
  • Free Parking
Torre Joven(Torrevieja)
View Hotel
Average 3/5
  • Pool
  • Restaurant
Benimar residence(Torrevieja)
View Hotel
Excellent 5/5
    Hotel Madrid(Torrevieja)
    View Hotel
    Good 3.5/5
    • Free Wifi
    • Breakfast included
    View Hotel
    Great 4.5/5
      Servigroup La Zenia(Playa Flamenca)
      View Hotel
      Very Good 4/5
      Certificate of Excellence
      • Free Wifi
      • Pool
      View Hotel
      Good 3.5/5
      • Free Wifi
      • Pool
      Hotel Central(Torrevieja)
      View Hotel
      Good 3.5/5
        Hotel Cano(Torrevieja)
        View Hotel
        Very Good 4/5
        • Free Wifi
        • Bar/Lounge
        View Hotel
        Very Good 4/5
        • Free Wifi
        • Free Parking
        Reviews (485)
        Filter reviews
        485 results
        Traveller rating
        219
        172
        59
        23
        12
        Traveller type
        Time of year
        LanguageAll languages
        More languages
        219
        172
        59
        23
        12
        Show reviews that mention
        All reviewsrooftop poolmodern hotelsports barmain restaurantspa facilitiestapasquality hotelamazing hotelpool was freezingorder foodbreakfast stafflarge bathroomnon residentsno coffee tea facilitiestwo night stayreading the reviewsboutique style
        FilterAll languages
        Updating list...
        158 - 163 of 485 reviews
        Reviewed 15 June 2014

        Stayed at this hotel for 5 days with my wife and 3 year old son. We booked this particular hotel because it's new and modern and the rooms looked nice and big. We weren't disappointed here... The hotel is 2 years old but still looks like it opened yesterday. Extremely clean. I happened to walk into our room while it was being cleaned one day and the room cleaner was doing an amazing job scrubbing the whole bath and doing an all round thorough job. The rooms in general are big we had a massive big bed ( although very hard which seems the Spanish way) the bathrooms are very roomy with nice powerful showers. I was a little disappointed with such a new and modern hotel there was no DVD player which would have been fantastic for my son considering there is only 2 English Channels which are both news programs.
        The pool is lovely and the water was not freezing like others we went too. It also has nice shallow area for the kids. We were there very early for the season which could be the case but we were very disappointed the pool bar wasn't open at all. There was a phone you could use if you wanted something but this in my option defeats the purpose. Would have been nice to grab a drink while sunbathing.
        Most of the staff were nice and friendly although I have to mention one particular staff member who served the breakfast. I don't think she could crack a smile if she tried and when we asked her for coffee it was like we were putting her out. Please don't expect much regarding the breakfast! It's the same everyday and there is lots of room for improvement.
        And now for my biggest disappointment the Spa.
        Firstly although I didn't use the spa pool itself it did looked fantastic. You are required to wear a swimming cap tho (purchased for 3euro)
        I booked a 60min pedicure for my wife and a 60min massage for myself ( 40euros each). Sadly my wife told me it was a very unprofessional pedicure, for 60mins didn't even include a foot massage and the 1 coat of nail Polish was chipping off the very next day.
        I personally arrived for my appointment exactly on time at 6pm. Once I was finally let into the spa area as this door is kept locked, I was then just left standing there waiting quite awkwardly for the next 15minutes in the reception as there are no seats. I guess all I really want to say about the massage itself was simply it was the worst I've ever had in my life and although I made it very clear twice I like hard pressure I just don't think the girl was either bothered or trained in what she was doing. Overall for the price a very disappointing experience.
        Great hotel, but Sadly let down with some of the services offered.

        • Stayed: June 2014
          • Value
          • Location
          • Rooms
          • Cleanliness
          • Service
        1  Thank Rosco_andCo
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        Hotel Doña M, Director de Relaciones Públicas at Hotel Dna Monse, responded to this reviewResponded 16 July 2014
        Google Translation

        Estimado huésped,
        Agradecemos su comentario y que haya querido transmitir cómo ha sido su estancia en Hotel Doña Monse. Para nosotros cada uno de los huéspedes que nos visita es único y damos un gran valor a la descripción que nos hacen de su experiencia.
        Nuestro objetivo es lograr cada día la excelencia y, como dice, esto se aprecia en la limpieza de las instalaciones, en el cuidado por los detalles, en la atención a nuestros huéspedes.
        Lamentamos que esta atención no fuera de su total agrado en el servicio del desayuno y que el servicio que disfrutaron en nuestro Spa no cumpliese sus expectativas. Tomamos nota de lo que comunica en su opinión y esperamos que esto no le impida volver a visitarnos.
        Nuestro personal, altamente cualificado, ofrece una atención exclusiva a cada huésped y hay un objetivo común compartido por todos los miembros que componen el equipo de Hotel Doña Monse, que es brindarles un servicio y un trato personalizado como no lo hayan encontrado en ningún otro establecimiento hotelero.
        Es por esto que le recomendamos una nueva visita para disfrutar de cada una de una estancia única y conocer de qué manera hemos ampliado y mejorado nuestros desayunos buffet, con la máxima calidad y el mejor sabor.
        Reciba un cordial saludo.

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 4 June 2014

        Just come back from my stag doo at this hotel I've stayed here before but most of my other friends hadn't and they didn't have a bad thing to say about it nice food and great beer which we drank plenty of it good job they had enough of it :-) my only complaint would be about the roof top pool bar being open and the breakfast could do with more ideal food to choose from but overall great hotel and great customer service staff couldn't have been more helpful and rooms are top quality definitely will be staying here again

        Stayed: May 2014, travelled with friends
        Thank BigSacko
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        Hotel Doña M, Director de Relaciones Públicas at Hotel Dna Monse, responded to this reviewResponded 9 June 2014

        “Dear guest. We will be pleased to receive you in your next visit to Torrevieja. Our staff works everyday to give you the best service. Every guest is special for us. And we take into account your comment about the breakfast. The roof top pool bar, Pink Café, is open on summer, but guests can enjoy a drink on the roof it they want, because we have got bar service too. Best regards.”

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 16 April 2014

        Loved it when it first opened two years ago, fabulous menu of the day, very reasonably priced at 10 euros with good wine, went back in August 2012 and equally good, tapas excellent. However, been back this week and so different. The tapas were poor and the prices have increased, the menu of the day has gone up to 13,50 euros and the quality is no where near as good, with poor wine which we did not drink Airen or something, never heard of it. We also tried tapas which were expensive and poor quality. Have they changed chef or management or both? Won't be going back. Didn't stay there, was on holiday staying in an appartment in Lago Jardin, and went there to eat.

        • Stayed: April 2014, travelled with friends
          • Value
          • Location
          • Cleanliness
          • Service
        3  Thank lynne h
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        Reviewed 20 March 2014

        The hotel is more corporate than I would have expected. The rooms are large and the bathroom was exceptional, although the bathroom products were very limited as in just bath gel and shampoo along with shower cap etc.
        The staff are pleasant. The spa is beautiful but offer very a limited menu.
        The restaurant and cafe are very good. Pool area is lovely although the cafe upstairs was not open (this may be seasonal).
        Parking is underground and costs 6 euros per day.

        Room Tip: Lagoon views are not really worth the extra unless you particularly want to look across a busy road at the lagoons.
        • Stayed: March 2014, travelled solo
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        Thank Clementina06
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        Hotel Doña M, Director de Relaciones Públicas at Hotel Dna Monse, responded to this reviewResponded 9 June 2014
        Google Translation

        “Estimado huésped. Nuestro personal busca siempre que su estancia sea única e inolvidable y nos encanta conocer que la ha disfrutado y que le han gustado nuestras instalaciones. Agradecemos que nos haga llegar su opinión y saber que ha comprobado la calidad y el sabor de nuestro restaurante, así como el privilegio de disfrutar de nuestra terraza con piscina. La barra de ésta, Pink Cafe, se abre en temporada de verano, pero los huéspedes pueden disfrutar de una bebida en la terraza ya que ofrecemos servicio de bar. Le esperamos en su próxima visita a Torrevieja. Reciba un cordial saludo.”

        Report response as inappropriate
        This response is the subjective opinion of the management representative and not of TripAdvisor LLC
        Reviewed 5 February 2014

        We stayed at this clean, modern Hotel as part of a group travelling around Spain.

        There are very nice views out across the lake for those rooms at the front of the building. It is not very old, rooms all clean, large and modern. Beds comfy and everything worked well. It is not exactly close to the town centre, so expect to get a cab or drive.

        Staff were all very pleasant and willing to please. There is a large underground car park and plenty of spaces out the front.

        The food was all for a group and so this may be unfair, but dinner was very average and breakfast cramped for space and poor quality fare! The wine list was very limited indeed.

        I would go back, but eat out.

        Replies to these reviews in Spanish are less than informative.

        Room Tip: Pick one on the front of the building.
        • Stayed: February 2014, travelled with friends
          • Value
          • Location
          • Sleep Quality
          • Rooms
          • Cleanliness
          • Service
        2  Thank Watfordbloke7
        This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
        View more reviews