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“Lovely hotel.. skip breakfast!!”
Review of SH Ingles

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SH Ingles
Ranked #58 of 98 Hotels in Valencia
Reviewed 16 October 2013

My husband and I have just come back from 3 nights at SH Ingles. Lovely hotel in dead centre of town. Spacious bedroom with lovely view overlooking ceramics museum. Housekeeping was excellent with clean towels and sheets everyday. Only let down was the very poor breakfast buffet (which wasn't cheap at nearly 12 euro's each). We could of excused poor selection of food but what was inexcusable was poor service. There is not enough tables for very busy hotel, but on arriving for breakfast most tables were left uncleared. Waitress on saying hola then disappeared and came back with two mugs when all we needed was a clean space to sit! Her waitressing skills are very lacking! Sorry but wished we had not paid for breakfast and eaten outside hotel! Its a shame on what is otherwise lovely place to stay.

  • Stayed: October 2013, travelled as a couple
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2  Thank Denise H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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165 - 171 of 632 reviews

Reviewed 1 October 2013

A nice hotel ideally situated for exploring the city. On arrival at the hotel we were allocated a room on the third floor, with a balcony overlooking the Ceramics Museum as requested. The room was well furnished, clean and comfortable. I had asked for a smoking room and was told that I could smoke on the balcony, however when I asked for an ashtray from the young man on reception I was told I could not have one. He eventually got me one but, looking at other balconies, I think I was supposed to dispose of my ash and cigarette ends on the balcony. Not very pleasant for anyone who was sitting on the terrace below. On our second night I noticed that the air conditioning unit was dripping. As we were just about to go out to dinner I reported it at reception. We were offered a change of room, which we refused and the girl on reception arranged for some towels for the floor and a repair the next day. We came back the next afternoon to find a note saying that it had been repaired, but as soon as it was switched on it started dripping again. This time we had no choice but to move rooms and were given a room on the 1st floor. Again this room was large and clean but obviously much noisier, although when the windows were closed at night it was very quiet. The other problem was loose tiles on the bathroom floor. Other complaints about the rooms were that the bathrooms were very dark, the lighting did not work over the bath area and why in both rooms did only one door to the balconies open. Breakfast was fine with a good selection of the usual fruit, bread, cheese and cold meat. The only problem was that dishes were not replenished very often. You could have eggs cooked to order, however on the 2 occasions we asked for boiled eggs we could not eat them as they were not cooked properly, to the extent the whites were still clear and runny. We did not eat in the hotel restaurant as there was such a good choice of restaurants in the area. We did however usually stop for a lovely cup of coffee on the terrace on our way back from dinner in the evening. The terrace could also do with a bit of attention, the artificial grass/carpet was always very messy and 2 out of the 4 uplighters were not working. On checking out we were given a voucher for 18 euros, I am not sure if this was compensation for having to move rooms, but if it was surely it would have been better to make this gesture at the time when we could have made use of it. All in all this was a nice hotel, but it did not merit the price we paid and is definitely in need of some care and attention to detail.

  • Stayed: September 2013, travelled as a couple
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2  Thank Linda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 September 2013 via mobile

We have stayed here before so were looking to our stay.The hotel is very good.praise to Alrxandra on reception who is very efficent.Sadly the only negative is the breakfast.
The breakfast staff appeared totally disinterrsted the lady was constantly having to be found by guests to replenish numerous items.this at a time when there were only 9 guests and quite a limited array of food.no milk. no bread.no coffee. no juice .no cheese. no butter it was a bit of a joke.
The thing that really annoyed me as we were about to leave breakfast the table next to us had a selection of cooked eggs delivered.i dont know whether extra or included but nobody even bothered to tell us. Sad review really as after 3 visits we will now look elsewhere.

  • Stayed: September 2013
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1  Thank nickold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 September 2013

The hotel is in perfect location, just a 2 minutes walk from Plaza Reina and about 5 minutes from other interesting sights, but it is in enough quiet area .The reception staff is very helpful . and speaks good English, the room is clean and of a good standard and a good price. The breakfast was good.The metro station Colon was 5 minutes walk.

  • Stayed: September 2013, travelled as a couple
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Thank Gayane Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2013

We stayed for 5 nights in August, with our friends and got 2 generously sized rooms (albeit on different floors), one of the rooms overlooked the beautiful frontage of the ceramics museum. The rooms were clean and of a good standard, beds were comfortable and there was plenty of hot water on demand in the bathroom. We booked through Expedia and got a Buffet breakfast included, which was more than adequate. Tea & Coffee was from a machine and there was cereal, fruit, cheese, meat , bread and pastries and eggs to order if required. It set us up for the day, but there is no shortage of places to eat breakfast nearby if needed. We only had one other meal there during the week, which was some tapas on our first night, what we fancied was not on the menu but when we asked the waiter he said "Is possible" and promptly went off to fetch what we'd asked for. The reception staff were very helpful and on our last night when the Air Conditioning Unit decided to drip all over the floor, they had no hesitation or issue, with moving us to another room. The Hotel is in a perfect Location , just a couple of minutes walk from Plaza Reina, but is in a quiet enough area not to be bothered at night by noise. All in all a very nice stay and would definitely stay here again.

  • Stayed: August 2013, travelled as a couple
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Thank NigelStorer14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

The hotel is located a few minutes walk from the old city and right next to the ceramic museum. The reception staff is extremely helpful and speaks good English. The recommendations we got for cheap good food was just superb. I did not think the breakfast was worth the money so we ate out in one of the nearby bakeries/cafees instead -cheaper and better food. The rooms are big and clean - a bit 90`s in the colorscheme. The bathrooms have some broken tiles and in general needed some love. The best thing ever would be to put tolietbrushes in....

Overall this hotel has a good location, great staff, is clean and a good price.

  • Stayed: August 2013, travelled as a couple
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Thank Hege F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 August 2013

This is a chic hotel which is in an ideal location for a quiet, peaceful and relaxing stay. If you are more interested in being close to the beach, however, this will not be best for you- and the nearest Metro link is quite a walk away. Breakfast was lovely, although staff could have given more information about Valencia itself upon our arrival. I would stay here again.

  • Stayed: August 2013, travelled as a couple
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Thank Hayley J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about SH Ingles

Address: Calle Marques de dos Aguas 6, 46002 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Business Centre with Internet Access Restaurant
Hotel Style:
#17 Family Hotel in Valencia
#31 Romantic Hotel in Valencia
Price Range: £72 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — SH Ingles 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Sh Ingles Hotel Valencia

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