Don't get me wrong, this is a lovely hotel which has the potential to be a 4 rating as it's a lovely looking hotel in a great location. However...
Our experience with regards the customer service and the paper thin walls however clouded the limited stay we had in here.
On check-in the staff behind the counter struggled to break into a smile and looked like they couldn't be bothered to do the simple process of giving us a room. We shrugged this off and went to our room. Which was decorated lovely, but our first problem with regards the paper thin walls came to our attention. When someone rung for room service or the front desk it was as if the phone was in our room! Then the second and quite disturbing instance happened. In the next bathroom the guest had obviously had something which didn't agree with his dietary requirements and upset his stomach. For hours on end we heard this poor soul struggle through the night eating into our sleep! Add this to any movement echoing around our room and it wasn't great to say the least!!
We tried to order room service when we realised we wouldn't be getting any sleep, and to our shock nobody bothered to answer. To make it all the more annoying we could hear the phone just ring out!
Then on check out the staff hardly improved from our check in, leaving us quite disappointed and unimpressed with our stay sadly.
Due to our bad experience I would take marks off the rooms due to the thickness of the walls.
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Agoda, Travel Republic (UK), LoveHolidays, Hotels.com, Expedia, TripOnline SA, Evoline ltd, HotelQuickly, 5viajes2012 S.L., getaroom.com and Cancelon so you can book your SH Ingles reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Sh Ingles Hotel Valencia