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“Excellent Hotel All Around”

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SH Valencia Palace Hotel
Ranked #30 of 99 Hotels in Valencia
Certificate of Excellence
Connecticut
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Excellent Hotel All Around”
Reviewed 23 April 2014

Visited Valencia for the first time and stayed at the SH Valencia Palace for 3 nights. The location was perfect for us. It was 20 minutes by cab from the airport. Right across the street from the Turia River Walk area, a delightful walking park that goes for miles and allows an easy walk to the arts/music/science center. It is also a reasonable walk (15 minutes) to the old town center, which was really fun. And, right across the river (which is not really a river anymore) is a very good restaurant area. Access to the beach front area will require a cab ride (4 euros).

The front desk was very friendly and helpful, particularly given our limited Spanish. Rooms were excellent, newly remodeled, and very quite. Workout area was just ok, but I was glad that they had anything. We travel a lot, and this hotel exceeded our expectations. As did the city of Valencia. Can't wait to go back!

  • Stayed April 2014, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Windwood32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, 24 April 2014
Dear Customer,
First of all thank you for choose us in your stay in Valencia,
Your comments fill us with satisfaction and encourage our team to improve every day, looking for the greatest satisfaction of our guests. Reiterate our thanks, we look forward again with his presence in future stays in the City.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
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English first
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 April 2014

Excellent hotel with brilliant staff. Great city centre location, walking distance to the science museum, aquarium, etc. Lovely park just across the road. Walking distance to the shops. Very good attentive staff.

Room Tip: Excellent hotel although swimming pool area could have been better for a 5 star hotel.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DelandRodney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, quality Department at SH Valencia Palace Hotel, responded to this review, 23 April 2014
Dear Guest,
Firs of all, I would like to thank you for taking the time to express your opinions about our property, for us this is a very useful tool that helps us to improve our standards of quality and service.
I am happy to hear that you spent a great time in Valencia and you enjoyed your stay in our Hotel and We hope to have again with his presence.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 March 2014

I visited Valencia for a conference in Feb'14. we were group of 50 people 3 from India. It was nice experience from check-in itself. We reached there after 24 hrs of flight hrs. Although it took time due to low front office staff in night, but still they tried to make it fast.
Location of hotel is very good, it is near to river park. Where anybody can go for morning / evening walk or jog. also it is near to Museum & Oceanography, which are key attraction in Valencia.
Food was nice, although they are short on menu varieties for strict vegetarians like us. Still they made special dishes for us. Chief Chef was very energetic & enthusiastic to make us feel good while having dinner. Variety in Breakfast was very good, key attraction was fresh Orange Juice, which was being prepared really fresh & cheese.
Rooms were nice, big & comfortable. Sheets were clean. Daily cleaning was also spotless.
I really appreciate help provided by staff for getting booking in Paris, as we were unable to get the same done thru laptops. After booking thru their business center, staff helped us in getting confirmation on booking over phone, which was difficult for us to understand due to Pronunciation.
Hotel has good Roof Swimming pool & Gym, although we could not make use of it.
Really enjoyed stay there, looking forward to visit again.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Anilrajveer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Deparment at SH Valencia Palace Hotel, responded to this review, 26 March 2014
Dear Guest,
Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Zaragoza
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 March 2014

was perfectly located for us, especially with a baby.
overall, it was a good stay, only a few small things:
we asked for a cot in the reservation but there was none in the room so we used ours :( .
also, the trick with magnetic door cards that expire daily is a real hassle - i found out mine has expired when i left my room at 1am and had to wake my husband to get back in... same goes for wifi access - why do we have to get new login details every day when we're there for 2 days only???

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Noga L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, quality department at SH Valencia Palace Hotel, responded to this review, 24 March 2014
Dear Guest:
Thank you for having chosen the SH Valencia Palace Hotel for your stay in Valencia We are pleased that you enjoyed your stay with us, and greatly appreciate your comments, this encourage us to improve every day.
We reiterate our thanks and we hope to have you here in the future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brindisi, Puglia, Italy
Level Contributor
36 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 10 March 2014

I spent two weeks in this hotel and I felt no change in the services or features of this hotel. The room is spacious, very will it and equipped with everything you would need during the stay. Bed sheets were changed on daily basis, the room was cleaned and always in perfect condition. Towels can be changed on daily basis if needed. The staff spoke very good English and willing to help at any moment.
The hotel is located perfectly, 20 minutes walk from Valencia center, or from the City of Science, about 30 minutes form the seaside. Bus stops are all around, taxis are available with affordable fee and at any time.

Room Tip: I chose the double bed room, I stayed for 2 weeks and I thought I would want a spacious room :)
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  • Stayed March 2014, travelled solo
    • Value
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Helpful?
1 Thank Maria M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, 24 March 2014
Dear Guest,
Thank you for posting your review in Tripadvisor.com. It is thanks to such good comments we are able to motivate our associates efforts and improve on service performance. and we will be delighted to welcome you back in the near future
Sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moraira, Spain
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 8 March 2014 via mobile

We have just returned from a lovely few days in Valencia.The hotel was great,good location and easy parking.The service was excellent and room was perfect,very quiet and spotlessly clean.We will be returning later this year and look forward to staying here again,great value also.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank Dottsie2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, 24 March 2014
Dear Customer,

Thank you very much for choosing our hotel for your stay in Valencia.
We appreciate the time taken to evaluate their experience with us and we also appreciate the positive comments about our facilities and service.
We reiterate our thanks and we hope to have you here in the future.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
17 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 24 February 2014

Just came back from a wonderful short break in Valencia and was so impressed with this hotel in terms of the staff, the facilities, the location, the cleanliness, and the overall experience. We will be definitely booking again soon. The staff at the reception were extremely helpful and friendly, the room was spotless and honestly we could not fault our stay. The breakfast was very good quality and there was plenty of choice. The hotel is immaculate and it made our stay in Valencia very special. Thank you SH Palace for a wonderful stay, we look forward to our next visit.

Room Tip: Choose a front-facing room overlooking park
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alex I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace Hotel, responded to this review, 25 February 2014
Thank you for having chosen the SH Valencia Palace Hotel for your stay in Valencia We are pleased that you enjoyed your stay with us, and greatly appreciate your comments, this encourage us to improve every day.
Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SH Valencia Palace Hotel

Property: SH Valencia Palace Hotel
Address: Paseo Alameda 32, 46023 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #30 of 99 Hotels in Valencia
Price Range (Based on Average Rates): ££
Hotel Class:5 star — SH Valencia Palace Hotel 5*
Number of rooms: 248
Reservation Options:
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