The last 5* hotel we booked with British Airways (Lisbon) was so fabulous we had high expectations of this one. There is very little that is wrong but equally, nothing to excite. I expect 5* hotels to delight and wrap you in comfort making it hard for you to leave but this one is flat.
There is only one bar in the lobby and that has no comfy seating, more like a cafe in fact. The world cup was constantly on and in some cases noisy people came off the street to cheer their team.
The rest of the huge lobby simply does not work as a place of relaxation and the there is nowhere for residents interact if they want to.
Bed Rooms are spacious and the air conditioning is just about perfect, but for us the bed was too hard. The restaurant serves excellent food and if you take the set menu it is not too expensive.
The pool is a let down. It is on the 6th floor but the area is small and there is no connection with the rest of the hotel, no bar or access to catering.
See it as a great location with good staff but do not expect luxury.
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