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“Road trip sleep over. Trouble Parking.”
Review of SH Valencia Palace

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SH Valencia Palace
Ranked #31 of 98 Hotels in Valencia
Certificate of Excellence
Rena, Norway
Level 1 Contributor
3 reviews
3 hotel reviews
“Road trip sleep over. Trouble Parking.”
Reviewed 15 July 2014

Spent one night at this hotel during a road trip through Spain. We booked this hotel because of the location and a personal recommendation from friends.

We arrived very late, around midnight, and we didnt see enough space in front of the hotel to park and unload the luggage, but we followed the hotels sign directing us down to their parking cellar. Now here is the problem. There were a few vacant parking spaces left, but all of them were super tight and huge columns intercepted those left. This wouldn't have been a problem if the other drivers had been considerate when they parked. We spent 30 minutes trying to find a spot where we were able to squeeze the car in.

Other hotels solves this problem by using valet parking, making sure that the cars are parked effectively, and for the convenience of the one's arriving the hotel in car. I had expected this from the hotel, since it has 5 stars, and not spending valuable time trying to find a parking spot big enough for a car that isn't korean. For the same price of parking, other hotels offers valet parking.

Good thing was that there is an elevator going straight up to the hotel lobby from the parking cellar.

Hotel isn't as modern as some of the reviewers are stating (compared to other 5-stars), except the lobby maybe, but it is neat, decent, clean and well priced. The free wifi on all rooms is a big plus.

We slept well in the end. We ate at a local breakfast cafe, before we continued our road trip, so I cannot review the breakfast.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Christopher L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace, responded to this review, 29 July 2014
Dear customer
First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia.we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests.

We hope to have again with his presence.

Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
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Spain
Level 4 Contributor
32 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 4 July 2014 via mobile

Booked 11 rooms for a few days, for a family wedding. Got an excellent deal. All the group left very happy. Comfortable rooms, helpful friendly staff and an excellent breakfast. Bar prices were not excessive either. Great location , with easy access to the city centre, river park and city of Arts and Sciences.A good base to explore the wonders of Valencia.

Stayed June 2014, travelled with family
Helpful?
1 Thank walks1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace, responded to this review, 8 July 2014
Dear Guest,
First of all, thank you for choosing Hotel Valencia Palace SH during his stay in Valencia.
On behalf of the entire team, we sincerely appreciate your comments, helping us and encouraged to keep improving day by day, with the sole purpose of satisfying our guests.
We hope to have again with his presence.

Yours sincerely
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tel Aviv, Israel
Level 6 Contributor
139 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 1 July 2014

It's well located just beside the former river, within 8min walk to metro Aragon station and 6min walk across the bridge to gran via. The room is clean and comfort with two doors to block all the noises outside. according to all the 'luxury' hotels I was going to stay in spain for the next month, it is the best equipped! (iron, hair dryer for sure, sewing kit, cotton pads, shaver, nail trimmer... literally everything even lady hygiene products) -trust me, this is no easy at all. The pool is lovely and the lobby bar seems tempting because there were always people sitting in and looking at the street. The hotel is also within 20min to city of arts and sciences and you may see palacio de las artes reina sofia on the bridge just outside. The hotel staff is also great since they are very helpful and speak very clear english.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank wonderfay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace, responded to this review, 3 July 2014
Dear Customer,
Thank you for having chosen the SH Valencia Palace for your stay in Valencia
We greatly appreciate your comments,and we are looking forward to see you again with us.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 3 Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 July 2014

we stayed 3 nights at this very nice hotel which had everything you needed, although I wish that there were tea /coffee in the room for that fist cup of the day (I know it's an English thing)
the room was large very clean and comfortable as was the bathroom, we would stay here again
and recommend it to others.
it's a 15 -20 min stroll to the old town but the taxis aren't that expensive so when its 32 degrees outside grab a taxi.
the only down side was that we could not find many bars or places to eat close to the hotel so you would have to eat at the hotel or go looking on foot for a while , the hotel had a very nice terrace by the pool where food & drinks were served, one of the best Gin & tonic's I've had in a long time.

Thanks to all at the Valencia Palace for making the weekend special look forward to next time.

Room Tip: try to get a room at the front overlooking the gardens
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 186402Ian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace, responded to this review, 3 July 2014
Thank you for having chosen the SH Valencia Palace Hotel for your stay in Valencia We are pleased that you enjoyed your stay with us, and greatly appreciate your comments, this encourage us to improve every day. Sincerely
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 27 June 2014

we picked this hotel primarily as it was the closest to centre with a pool.
Probably not quite a 5*, but really nice hotel.
We opted for breakfast buffet which was plentiful, hot and varied
Pool is on the roof, not huge and the usual huge lack of sun beds (there were 9... for a whole hotel, seems bizarre) but was never too crowded when we were there.
10 min walk to old town and to science /museum area in opposite direction.
Room was big, excellent shower, robes, mini bar etc - crap hairdryer and no tea/coffee facilities.
Windows not entirely soundproofed, but not a major problem. free wifi in hotel
a definite safe bet for a decent, convenient hotel close to Valencia centre

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rolly12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace, responded to this review, 30 June 2014
Dear Guest:
First of all, I would like to thank you most sincerely for your comments and for having taken some of your valuable time in writing to us.
Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Peterborough, United Kingdom
Level 6 Contributor
113 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 26 June 2014

The last 5* hotel we booked with British Airways (Lisbon) was so fabulous we had high expectations of this one. There is very little that is wrong but equally, nothing to excite. I expect 5* hotels to delight and wrap you in comfort making it hard for you to leave but this one is flat.
There is only one bar in the lobby and that has no comfy seating, more like a cafe in fact. The world cup was constantly on and in some cases noisy people came off the street to cheer their team.
The rest of the huge lobby simply does not work as a place of relaxation and the there is nowhere for residents interact if they want to.
Bed Rooms are spacious and the air conditioning is just about perfect, but for us the bed was too hard. The restaurant serves excellent food and if you take the set menu it is not too expensive.
The pool is a let down. It is on the 6th floor but the area is small and there is no connection with the rest of the hotel, no bar or access to catering.
See it as a great location with good staff but do not expect luxury.

Room Tip: Book a high room at the front of the hotel where the views are excellent.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gerad B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace, responded to this review, 30 June 2014
Dear Customer,
Thank you for choosing Hotel SH Valencia Palace during his stay in Valencia and we sincerely appreciate your comments about our services.
We are looking forward to see you again and thank you for write your opinion in Tripadvisor.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Knoxville, Tennessee
1 review
Reviewed 17 June 2014

NIce rooms, good location, safe and clean. Few restaurants close by. If you are an American, be aware that there is no food available from about 5:00 until 8:30. p.m. The bar is fine, with sandwiches and such available during the day. The front desk staff are really great.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Earl B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
shhoteles, Quality Department at SH Valencia Palace, responded to this review, 24 June 2014
Dear Guest,
Thank you very much for your kindly words . We will hope to forward to welcoming you back soon.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SH Valencia Palace

Property: SH Valencia Palace
Address: Paseo Alameda 32, 46023 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #31 of 98 Hotels in Valencia
Price Range (Based on Average Rates): ££
Hotel Class:5 star — SH Valencia Palace 5*
Number of rooms: 239
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