Everything that has been said about the paella here is correct - it is definitely flavourful and probably some of the best. The service, however, was the worst we received in Spain. It left me wondering whether I should have chosen Casa Roberto instead.
The restaurant is housed in what looks like an office building (this wasn't an issue, but just gave it an odd atmosphere during the day) and there were only two other tables in the restaurant when we went. The waitress took our order and then we never saw her again.
We had to chase down the bottle of water we had ordered because she never brought it and, unlike the other two tables, we never received any bread with our meal.
Our waitress stood chatting to a table of what appeared to be her friends for about half an hour and never asked if everything was ok or if we wanted any more drinks (we did). She also falt-out ignored the other table when they had finished their meal.
When she finally came back to give us the check, she had added bread on as an extra charge. We questioned it and she tried to say that it was because we didn't speak Spanish that we didn't understand that this was a mandatory "cover charge", but she reluctantly agreed to remove it from the bill. I understand fully about cover charges and paying for bread (I've had this in several countries) but at least do me the favour of putting the bread on the table for me to look at if you're going to charge me for it! (or simply call it a cover charge and do away with the bread altogether)
She then proceeded to blatantly talk about us to the only other member of staff (I felt sorry for this guy as he'd has to pick up the slack when she was busy chatting to her friends). Because of this we left a bad tip, which I hate doing. But if you're going to treat me like a dumb tourist, or any less of a customer than the locals who were dining in the restaurant, then I reward that accordingly.
If you want good paella but don't mind having medicore or less-than-average service, then you should eat here.
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