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“Comfortable stay in Valencia, October 2013, 7 days”

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Senator Parque Central Hotel
Ranked #45 of 98 Hotels in Valencia
Reviewed 16 October 2013

Staff at the reception was very helpful, room & bathroom was clean, AC unit was working fine, Internet was free, medium speed. We would recommend this hotel to stay for more than weekend. Location was good.

  • Stayed: September 2013, travelled as a couple
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1  Thank Tomasz G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 18 October 2013

Dear Guest,
We are very pleased to know that your stay in our hotel was so pleasant as You write. Your commentary really made us proud of the work we do every day as it is our only objective is to satisfy our client’s needs.
We are very happy that you found our Staff so helpful, in fact our receptionists can give touristic information about the city to anyone may ask about it.
Our rooms are very large and comfortable, very clean and with minibar for free (water and pepsi).

Thank you very much for recommend us for longer stay, we hope you will come again to our chain and enjoy all our services!

We stay in your entire disposal and hope that you return to visit us in other occasions, meanwhile we will continue working in achieving our goal that is that our guests enjoy their stay along their holiday in our establishment.

Gabriel Martínez
Gerente Senator Parque Central Hotel

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Reviewed 14 October 2013

We stayed here for 7 nights and it was a good stay. Very nice room, large and clean. Had a couple teething problems, the room staff seemed to find it difficult to replace the coffee &/or milk. But a couple words with the desk staff sorted that. Free wifi in the hotel. Though our room was a little far for a decent connection. Didn't eat here as there are so many great places nearby. The number 8 bus takes you to the city centre in less than 10 mins, walking isn't bad but will take 25mins.

Room Tip: Non smoking corner room. We had room 611. Larger & quiet.
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  • Stayed: October 2013, travelled as a couple
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1  Thank SGP83
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 18 October 2013

Dear Guest,
We are grateful for your commentary which was addressed to our establishment and to our staff and I will take care personally transmitting these comments to everyone concerned – our only interest is that all of our guests would depart from our hotel with the best memories of their holidays.
Your commentary really made us proud of the work we do every day as it is our only objective is to satisfy our client’s needs. We hope you’ll come to visit Valencia as soon as possible and to visit us too!
We are sorry for the inconvenience with the wi-fi, we hope next time you will visit us you will have a better connection.
We will stay at your full disposal and hope to find you back in our hotel on any occasion which might occur. In the meantime we will continue working so all of our guests would enjoy their passage in our hotel.

Gabriel Martinez
Gerente Senator Parque Central Hotel

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Reviewed 10 October 2013

We stayed for five nights at the Senator Parque hotel. It's a spotlessly clean hotel that is well maintained. We didn't have any contact with staff beyond checking in and out.
We stayed in room number 607 which overlooked the busy road. The road is noisy but the treble glazing keeps most of the noise out. We didn't hear any noise from our neighbours but we might not have had any!
Air con was a bit sluggish and took a while to cool the room down but still much appreciated!
Refilled mini fridge was great, there's water and pepsi. We didn't have breakfast do can't comment on that.
It's within walking distance to all main sights but allow a good 15/20 minutes to the old town and the same to the science museum.
The first time we walked to the hotel from xativa metro we walked alongside the main train station via carrer d'alacant which is quite a seedy feeling place at night but we subsequently found you can walk to the old town via carrer decastello, across grande via de les germanies, along carrer Cadiz, then turn right at avenue peris y valero - it's a much nicer walk through the Russafa neighbourhood with shops, cafes and bars.
Valencia is a lovely city for a short break, you probably don't need more than two days to see the sights, particularly worth seeing the central market, the largest food market in europe and the amazing, futuristic city of arts and science.

  • Stayed: October 2013, travelled as a couple
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1  Thank collymarps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 7 November 2013

Dear Guest,

We thank you for sharing your experience with us. Please know that it is our aim that you would pass the best days of your holiday with us and for that reason we try to improve our services every day.
As you tell, our rooms are sound proof, so even if the room is on the street side, when you close the window you cannot hear traffic or noise.
We are glad you enjoyed our free minibar, with water and pepsi that we refill every day.
As you write, you can get the city center by bus n 8 or by walking through Ruzafa neighborhood, and get the center in a 15 minutes’ walk. We hope you will come again and we suggest you Fallas festival in March, to enjoy the festival, the sounds, and the lights of Ruzafa streets!
We will stay at your full disposal and hope to find you back in our hotel on any occasion which might occur. In the meantime we will continue working so all of our guests would enjoy their passage in our hotel.

Gabriel Martinez
Gerente Senator Parque Central Hotel

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Reviewed 9 October 2013

Hi, everybody, who will plan to go to Valencia!
I want to say something about this hotel. It has good and bad points. Hotel good points are
1. close to town(15 min walk);
2. Money value;
3. Clean and nice rooms;
4. Customer service is excellent.
5. Every day the fridge is refilling fresh water and pepsi bottles.
Bad points:
1. Very noisy A/C, special at night time u hear that.
2. Walls sounds isolation can be better, sometimes u can hear neighbours.
3.Wireless is very poor in the room.

  • Stayed: October 2013, travelled as a couple
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1  Thank Toserobas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 15 October 2013

Dear Guest,
First, we would like to say we appreciate your critics through what we have a better understanding of our clients experience on their holiday and which also helps us to continue improving our hotel and its products for our clients.
As you’ve said, our rooms are big, comfortable and clean, with air-condition, safety box, tv and free mini-bar. The hotel is very near the center of the city and there are many bus stops near the hotel, so you can visit different parts of Valencia or a lot of touristic point with no problem.
The free wi-fi is only a basic service, so sometimes it could be a little slow, but in every case we have also a cheap hi-speed wi-fi service.
We will take account your impressions/ remarks and we will work on improving the points You brought out so that on Your next visit You would find everything to you satisfaction.

Gabriel Martínez
Gerente Senator Parque Central Hotel

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Reviewed 8 October 2013

Made online reservation and paid for it in advance. When we got there and showed them the reservation printout the manager ( I have his name but I decided not to disclose) told us it was cancelled. We showed him the paid credit card receipt and confirmation papers but the man kept saying "Sorry, it is canceled. The only way is to pay now to get another room". Which meant that we had to pay again for something we have already paid. Thank God I have arranged a phone that will work in all European countries before we left the USA. I have called the online reservation company (Yeego). They have confirmed that that it was not cancelled I went back to the manager to tell him that and maybe let someone talk to the Yeego people. They disregarded all my efforts and no longer paid any attention to us (especially the manager pretending to be busy). Finally, I called Yeego again and they agreed to call the hotel directly. To cut it short, when they made the phone call to hotel it was all settled and our reservation appeared and we were given the key to our reserved room. No apologies were given. Just beware, in case they are trying to make this into a standard business practice.
The room was nice size with a view of the big roundabout. It was clean and comfortable. Although the hotel crew will tell you that you have to pay for parking. This is not true. You will be able to find street parking if you have a car but be aware of the sings. To get to the city center you need to walk about 20-25 minutes.

  • Stayed: November 2012, travelled with family
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Thank Nur98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 12 November 2013

Dear Guest,
First of all I would like to thank you for your comment. It is the best way for us to improve the quality of our services, to know your perception of our hotel and what is the most important aspects to you.
I apologize for your inconveniences at the check-in. Of course it is not our business practice to make our clients paying twice for their room, as we consider unethical to do that. When a reservation is not hereby confirmed we ask for the payment of the first night until we solve the inconveniences, and in case they are solved we always return the money paid for more.
The rooms of the hotel are modern and spacious, and are fully equipped with flat tv, free use safe box, minibar with non alcoholic drinks, free set of coffee and tea, and welcome amenities in the bathroom.
The hotel is placed in the well-known Ruzafa district, a calm zone with all the services close to the city center. It is a 20 minutes nice walk to get there.
We will take account of your remarks, and we will work on improving the points you brought out so that on your next visit you will find everything to your satisfaction.

Gabriel Martínez
Gerente Hotel Senator Parque Central

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Reviewed 2 October 2013

Good service, very helpfull when needed. Room was large en well equiped. Tea an coffeemaker. Free water en coke availble in frig. Distance to towncentre 15 min walk. A lot of restaurants (breakfast and dinner) nearby.

  • Stayed: September 2013, travelled as a couple
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1  Thank Chris K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 11 October 2013

Dear Guest,
First of all, we would like to appreciate your comments, thanks to them we have a better understanding of our clients’ experience on their holiday, and also helps us to continue improving our hotel and its products for our clients
The staff of the hotel makes the difference in your stay. They are always looking to make our gests holidays a great experience, and will help you with your visits.

The rooms of the hotel are large and modern. They are furnished with flat screen tv, individual bathroom, and complimentary minibar of non alcoholic drinks, and service of tea and coffee.

The hotel is placed in the populous quarter called Ruzafa, very close to the old city, and with all the services you can need in your visit to Valencia.

I will pass on your comments to the hotel staff so they would also be a part of them, and I hope to welcome you personally on your next visit in our Hotel Playa.

Gabriel Martínez
Gerente Senator Parque Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 September 2013

This hotel is good value and is convenient for visiting and exploring Valencia and the surrounding area. It is less convenient for this city's attractive old quarter which is a 30 min walk to the centre of the old town. Breakfast is extensive but you need to ask for a cooked brekafast and fresh orange juice
Rooms are of a good size and clean. Service generally friendly. The "free internet" is very slow and if you wish to use the internet extensively you will need to pay 6 euro per day to upgrade! Parking is also 15 euro per day extra Complimentary tea, coffee, and soft drinks are a nice touch

Room Tip: Go for the top floor
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  • Stayed: September 2013, travelled with family
    • Value
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    • Sleep Quality
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Thank Zetat0urs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
P-Stor, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 8 October 2013

Dear Guest,
We are very pleased to know that Your stay in our hotel was so pleasant as You write. Your commentary really made us proud of the work we do every day as it is our only objective is to satisfy our client’s needs.
The hotel is placed in the Ruzafa district, close to the city centre, and the railway station. Near the hotel are shops, supermarkets, restaurants and pubs. You can get the old quarter even walking or by the city bus
Our breakfast offers a great variety, even a Spanish or a dietetic corner. There is the possibility to ask for a cooked breakfast, or fresh orange juice.
The rooms are modern and spacious. The non alcoholic drinks of the minibar are free, and there is also a coffee and tea complimentary set. There is a free basic Internet service, and if you can get a high speed connection buying a card in the reception desk. Our guests have also a special rate in the public parking below the hotel.
We appreciate you found the service friendly. Our staff is always caring to make of your stay a pleasant experience, and will help you giving information about the city.

Our team stais at your entire disposal and we hope you will return to visit us on any other occasion. Meanwhile we will continue working so that all of our clients will enjoy their stay in our hotel.

Gabriel Martínez
Gerente Senator Parque Central Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Senator Parque Central Hotel

Address: Plaza Manuel Sanchis Guarner, 46006 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia > Russafa
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Room Service Suites Wheelchair access
Hotel Style:
#26 Luxury Hotel in Valencia
#29 Romantic Hotel in Valencia
Price Range: £43 - £141 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Senator Parque Central Hotel 4*
Number of rooms: 192
Official Description (provided by the hotel):
Senator Parque Central Hotel is a 4-star hotel located next to the Old Town of Valencia. Conceived as a tourism and business hotel, it has all the commodities to enjoy a pleasant stay in the city, as well as complete facilities that include meeting rooms and a restaurant where you can start the day with a good breakfast every morning. ... more   less 
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Also Known As:
Hesperia Parque Central Valencia
Hesperia Parque Central Hotel Valencia

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