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Joanne L
Newry, United Kingdom

Good hotel

4.0 of 5 bubblesReviewed 10 Oct 2019via mobile
We stayed here for 3 nights. Staff are very good. Room was clean had tea coffee. Bathroom and room spacious.
We paid €12 each for breakfast wasn't a great variety.
Hotel is not central but plenty of taxis outside. Fare is around €5 to the centre.
Date of stay: October 2019
Trip type: Travelled with friends
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Senator-Hotels, Gerente at Senator Parque Central Hotel, responded to this review
Responded 6 Nov 2019
Dear Guest,

We are delighted to know your rating and thankful for your kind comments regarding our hotel and staff. We continuously work to provide our guests with an exceptional service, because our goal is for all our guests to leave our establishments with memorable moments of their stay.

I would like to reiterate our gratitude and hope we can serve you at our hotel again or in any of our Senator Hotels & Resorts chain establishments.

Yours faithfully,

Gabriel Martínez
GM Senator Parque Central Hotel
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviewed 9 October 2019

The hotel is next to a busy roundabout, but due to the good insulation you will not hear anything of this. Very friendly staff, nothing is too much trouble. The large room is cleaned every day and the beds made. For us this was the first hotel where we slept really well. The location of the hotel is also perfect. Taxis stop in front of the door, the bus stops around the corner and the walking distance to the old town is only 20 minutes. For us this was truly an unforgettable holiday .... The next one will be a Senator hotel again

Date of stay: September 2019
    • Location
    • Rooms
    • Service
1  Thank hwhoeder
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator-Hotels, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 6 November 2019

Dear Guest,

Thanks for giving us a perfect rating and for having selected our hotel for your stay in Valencia.

We continuously work to provide our guests with an exceptional service, because our goal is for all our guests to leave our hotel happy and satisfied at all times, so we are very glad to know, that we achieved this important goal during your stay.

Thank you very much for taking the time to share your excellent experience with us and we hope to be able to welcome you back very soon again.

Yours faithfully,

Gabriel Martínez
GM Senator Parque Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 October 2019

A new hotel for us and were very pleased with its situation - on a busy junction but strangely very little noise. A five minute taxi ride or twenty minute walk to the centre square. Room quality was very good as was the choice of breakfast - eggs cooked to order. Staff very helpful - especially reception who gave us places to visit and eat.

Room tip: Probably a higher floor
Date of stay: September 2019
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Brian S
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator-Hotels, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 6 November 2019

Dear Guest,

Thank you very much for sharing this great review of your stay at our hotel. We are thrilled that you enjoyed your stay and were satisfied with our facilities.

Regarding our staff I will communicate your positive comments to them personally. Providing great service to our guests is our main priority and we are very glad to know, that we achieved this important goal during your stay.

We are at your disposal at any time and we’re looking forward to welcoming you back again.

Yours faithfully,

Gabriel Martínez
GM Senator Parque Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 October 2019

Stayed here for 4 nights and had an amazing stay. Large room, very clean & friendly helpful staff. Good location 10 min walk into Valencia. Will certainly stay here again and would highly recommend this hotel. Breakfast was a little overpriced at €12.50 per person but really wouldn’t put me of this hotel. Excellent hotel.

Date of stay: October 2019
Trip type: Travelled as a couple
3  Thank Calderwoodsbelfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator-Hotels, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 25 October 2019

Dear guest,

Thank you for taking the time to leave your magnificent comments referring our hotel to other readers. We really appreciate your kind comments about all our services, as we are constantly improving our services for the maximum comfort for our guests. We were thoroughly pleased to read that your stay was a pleasant one. Your comments fill us with satisfaction, make us proud and bolster our commitment to good service.

Your remarkable review of all our staff will surely be appreciated by the entire Senator Parque Central team. On behalf of our staff, I sincerely thank you for your kind consideration.

We would be delighted to welcome you back to our establishment and please be assured that we remain entirely at your disposal at all times.

Attentively yours,
Gabriel Martínez
GM. Senator Parque Central Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 September 2019

Had a stay for 7 nights 14th Sept we were booked with Amoma which had ceased the night before when i phoned on 14th before we left they said our room was ok when we arrived sat evening i was told our room was cancelled they also were told the night before that Amoma has ceased we had to pay double to stay we were not happy about this the hotel should of made a note and topped up the computer about this

Date of stay: September 2019
    • Location
    • Cleanliness
    • Service
1  Thank Colin M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator-Hotels, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 21 October 2019

Dear Guest,

Thank you very much for sharing this positive rating of your stay at our hotel.

We deeply regret the inconvenience with your booking, but unfortunately, as it is known, this unpleasant situation with your agency it is out of our hands.

We would like to reiterate our regrets about this uncomfortable situation and hopefully your perception of your stay will be completely satisfactory next time you visit us.

Yours faithfully,

Gabriel Martínez
GM Senator Parque Central Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 September 2019 via mobile

This was our second visit, this time with friends. Rooms are excellent, with great bathrooms. We were in 539 which overlooked an inner courtyard so was very quiet but dark. Transportation is easy and we used the number 8 bus to and from the centre. Breakfast was great. Only downside was I cannot recommend the ground floor bistro. Staff were helpful but food and drink offering was mediocre. Don’t let this put you off!

Date of stay: September 2019
Trip type: Travelled with friends
2  Thank DanteBelfast
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Senator-Hotels, Gerente at Senator Parque Central Hotel, responded to this reviewResponded 21 October 2019

Dear Guest,

We are delighted to see the rating we awarded us and appreciate for taking the time to share it with other readers.

It’s a pleasure for us to know that your stay at our hotel was as pleasant as you indicated. Your comment makes us feel proud of the work done on a daily basis, with the only aim of satisfying the needs of our guests.

Please rest assured that we will take into account your impression about our cafeteria in order to improve our service. Hopefully that your perception of our service will be completely satisfactory next time you visit us.

Yours faithfully,

Gabriel Martínez
GM Senator Parque Central Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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