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Caro Hotel
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Reviews (927)
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Reviewed 2 July 2014

We just spent three nights at Caro Hotel and had a wonderful experience. The hotel is lovely, and includes preserved Roman ruins. The staff were very helpful and responsive. The hotel is in the old part of the city and the room generally was quiet. Breakfast costs extra but they have a nice feature of offering two options-continental and the full buffet. The quality of the breakfast was outstanding, much better than you get at most hotels now. Only downside was that the lighting in the room was weak and made it hard to read at night. Also there was a raised long piece of wood by the wall which you had to be careful not to bump into at night if you had to go to the bathroom. Overall, we recommend this hotel highly.

  • Stayed: June 2014, travelled as a couple
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Thank C434HVchristinem
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroHotelVLC, Gerente at Caro Hotel, responded to this reviewResponded 7 July 2014

Dear guests,

First of all, thank you very much for choosing Caro Hotel and for the time to write about your wonderful experience in our hotel.

As you pointed out, the Hotel is the former Palace of the Marquis of Caro, it has a gothic-medieval background with a perfect blend of modern style fittings and the old architecture of the Palace. We are located in the center of Valencia, in a really quite area, and just some minutes walking from the main highlights of the city.

We are pleased to read that our service made your stay even more memorable. We enjoy doing our best to make all the guests feel special.

Regarding the breakfast, in our Restaurant Alma del Temple we provide a delicious breakfast made of fresh, home-made and high quality products. We are aware how important a good breakfast is to make the most of the day.

The lights in the rooms fit the special design and structure of the hotel. Anyway, in each room there is a night lamp which helps to read in bed.

We will be very grateful to welcome you again in your next visit to Valencia.

Best regards,
Team Caro Hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 June 2014

Possibly the best appointed hotel I have ever stayed in. The attention to detail that has gone into the sympathetically designed facilities in this hotel really has to be witnessed to be believed. Ancient ruins and 21st century features blend seamlessly. A central location, most attentive and helpful staff, and a first class breakfast offering should put this near the top of anyone's accommodation shortlist for Valencia.

  • Stayed: June 2014, travelled as a couple
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1  Thank BigDave1958
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroHotelVLC, Gerente at Caro Hotel, responded to this reviewResponded 4 July 2014

Dear BigDave:

First of all, thank you very much for choosing Caro Hotel and for the time to write your opinion on TripAdvisor.

We are very glad to hear about your great experience and would like to thank you for pointing out us as the best hotel you have ever stayed. It is really overwhelming for all the team involved in the project. As you mentioned, the hotel is the former Palace of the Marquis of Caro, a gothic-medieval property which is indeed part of the history of Valencia.

Caro Hotel is located next to Plaza de la Virgen and the main streets to Carmen district, which is a must for visitors. Less than a 5 minute walk from the hotel, the Cathedral of Valencia can also be visited.

The philosophy of the Hotel focuses on the host as the priority, so our main goal is trying to make you feel special, like at home or even better.

Regarding the breakfast, in our Restaurant Alma del Temple we provide a delicious breakfast made of fresh, home-made and high quality products. Recently, Alma del Temple was selected as one of the most stunning restaurants in the world by the renowned German publishers Taschen.

It will be our pleasure to welcome back you again here in the hotel in your next visit to Valencia.

Kind regards,
Team Caro Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 June 2014

My partner and I stayed here for three nights. Easily one of the best hotels we have stayed in. Very clean, modern rooms. Staff were extremely helpful and genuine. Unlike a lot of good hotels they don't seem to charge you any time they can, free mini bar in room, extensive bar in lounge with reasonable prices. Perfect location, surrounded by cafés, bars and great places to eat. Public transport only 2 min walk to access rest of the city. Only negative for me which is only minor is no access to iron with hotel. Cleaning services available however for people that do a lot of travelling it is a hassle to send clothes away to simply be ironed. Overall great hotel, would stay here again without hesitation.

  • Stayed: June 2014
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Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroHotelVLC, Gerente at Caro Hotel, responded to this reviewResponded 2 July 2014

Dear William,

Thank you very much for choosing Caro Hotel for your stay and for your kind words on our project.

As you mentioned, Caro Hotel offers clean, modern and comfortable rooms in the heart of Valencia. Our staff is 24 hours available to exceed the expectations of the guests and we are really pleased when the guests focus on this particular feature or our project.

Thank you for your overwhelming recommendation. We will be more than happy to welcome you again in Caro Hotel.

Best regards,
Team Caro Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 June 2014

Caro Hotel is really well located in the heart of the historic part of Valencia. Everything was well done and it is a genuine 5 star hotel...pleasant check-in......very friendly and helpful staff...very nice room (room 33 at top of building so wouldn't suit tall guests!)...Hermes toiletries...free drinks in room (no charge mini-bar)...free drink for booking direct...WiFi worked well...booked good restaurant (which had to work for a veggie). No negatives.

Room Tip: Don't book room at top of building if you're tall
  • Stayed: June 2014, travelled as a couple
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Review collected in partnership with this hotel
Thank Brian C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CaroHotelVLC, Gerente at Caro Hotel, responded to this reviewResponded 27 June 2014

Dear Guests,

First of all, thank you very much for choosing Caro Hotel and for the time to write about your great experiences in our Hotel.

As you pointed out, Caro Hotel is located in the old city center, just a few minutes walk from Plaza de la Virgen and Plaza de la Reina, two of the main meeting points in Valencia. Our location is simply fantastic to discover the city from its heart.

We appreciate your words, as we do our absolute best to make the guests feel comfortable, from the check-in to the check-out. Personal service is our main concern and the size of Caro Hotel allows us to focus on our guests. In the rooms we provide our guests with a complementary minibar, free Wifi-Internet and Bulgari amenities in the room to make their stay even more comfortable.

We are happy that you enjoyed your Caro Hotel experience and we will be delighted to welcome you again in Caro Hotel in your next trip to Valencia.

Sincerely,
Team Caro Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Location...great.
Staff...great.
Design...great.
Probably a great romantic place to stay but a little too cosy with a 19 month old.
The little extras were nice like chocolates on arrival and departure and staff brought tea anytime to the room. Coffee would be nice too but it's almost impossible to get a good coffee in Spain anyway :) Free minibar is a welcome touch and something all high end hotels should do by default.
Valencia is a great city for kids though.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with this hotel
2  Thank JamesJoyce_AD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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