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All reviews free mini bar old city pillow menu beautiful hotel modern design little touches plunge pool welcome drink quiet street perfect location a wonderful stay beautiful room within easy walking distance on foot few minutes walk visit valencia cathedral
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Reviewed 28 July 2014

Recently spend 4 nights at Hotel Caro. Perfectly located to explore the old town, catch the metro to the new town and port. Hotel staff were excellent, could not do enough for us. Room was for three, plenty of space and well thought out. Free tea and soft drinks from the mini bar every day. No hesitation to recommend to any one visiting Valencia.

Date of stay: July 2014
  • Trip type: Travelled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Sally22102014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CaroHotelVLC, Gerente at Caro Hotel, responded to this reviewResponded 30 July 2014

Dear Sally,

First of all, thank you very much for taking the time to write about your great experience with us.

As you mention, Caro Hotel is located right in the heart of the city, just some minutes walking
from the major attractions, perfect to explore around and breath the local atmosphere of Valencia. Also, just 10 minutes walking from the shopping street (Colon).

All the staff from Caro Hotel is committed to our mission and priority which is to make our guests feel just like home or even better :)

We have 26 different rooms and everything in them was designed to offer the best comfort to our guests, as well as a touch of contemporary design. Also any guest can, when booking directly with us, give their preference for a specific room. If next time you wish to do so just feel free to contact us using our online chat service or get a look on our website, where you have all our rooms fully described.

We are also glad you enjoyed the Minibar of your room, which is daily refilled and, of course, free of charge with snacks and soft drinks, as well as tea in the room.

It will be our pleasure to host you again in your next time in Valencia.

Best regards,
Team Caro Hotel

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Reviewed 24 July 2014

After a disappointing trip to Barcelona a few years back we were not really excited about a trip to Valencia Spain for a meeting. The Hotel, staff and city changed our opinion of Spain. This review will focus on the Hotel and staff but we would highly recommend a visit to Valencia if traveling to the region.
Location:
The Hotel is located in in old town of Valencia within easy walking distance to major attractions. The Hotel is small it is a good idea to have a Google map or IPhone to show taxi drivers if venturing outside the old city. It was situated 2 min walk to the cathedral and Roman Baths both quite interesting. As stated in other reviews the Hotel encapsulated the previous old Mansion of the Marquis Caro. Artifacts are displayed throughout the Hotel. The web site accurately highlights the unique room settings and artifacts. You can request a specific room. We were in the loft which was great though a sloped ceiling did make the large room seem a little tight.
The Rooms:
There was little drawer space for two, the closet was adequate, Mini bar stocked with water, soda and juice and replenished during the day. The temperature of the room was well controlled the bed and linens very comfortable. In General the Hotel was quiet though a festival in a Park across the way was a little noisy it stopped at midnight ( After dinner in Valencia) so by bed time it was quiet. We felt very safe walking in this part of the city well into the evening. The showers do have a glass door separating the shower from the room if you don't know your travel companion well you will be the end of the stay. Only improvement we would have is a little hook for the towel outside the shower. There was one inside.
Food
We did get the breakfast which was superb. Various bakery goods, eggs, bacon, granola, meats , cheeses. Coffee and Juices even some wine and champagne. The Restaurant was beatiful we did not eat there. While on food the Hotel sent up little treats through the day candies, truffles all quite tasty.
Staff
Everyone was excellent. We felt that the staff took pride in the Hotel. Everyone was friendly and willing to engage in conversation even though we speak no Spanish. Particular kudos to Jean who took us on a tour of the Hotel and it's treasures. The Front desk clerk Vera was friendly and we agreed with her recommendations for dinners and sight seeing. Also the young lady who looked after breakfast was very accommodating starting a little early one morning so that we could catch breakfast before our flight.
We are fortunate enough to have the opportunity to travel frequently and would put this high on the list of great experiences.

Room tip: You can select specific rooms all different. We had the loft which was quite nice If you book online they give you a drink and Tapas coupon for the bar
Date of stay: July 2014
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Review collected in partnership with this hotel
4  Thank Anne B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 23 July 2014

I have been going to Valencia since the 90’s, and from the hotels I stayed at, Caro Hotel has got to be one of the very best. Located in the old Valencia, you are a few minutes away from so many attractions. The transformation of this old palace into a modern day five star hotel could not have been done more tastefully. The staff is exceptionally pleasant and eager to assist. A receptionist who spoke perfect English, and who politely led me to my room checked me in at 1:00 in the morning. He was efficient and alert at that time in the morning.
The room I was given (36) had a bath and a shower. Water pressure is super. Minibar is complimentary and replenished daily. The floor is clean and carpet free (I hate carpeted floors in hotels).
I was staying with family in Valencia, so the time I spent in the hotel during my six nights stay was very limited. However, the little time I did spend within the confines of the hotel was simply amazing. My only regret is not dining in their restaurant; Alma del Temple. I was saving it for my last night in Valencia, a Sunday. Sadly it was their day off. I heard good things about it and will definitely try it on my next trip.
Negative points? Very difficult to find any but if I want to nitpick, I can think of a couple. Green conscious customers might prefer more LED lighting and the choice to launder the towels and sheets less frequently.
Would I recommend Caro Hotel to my friends? Definitely.
Would I go there again? Without a doubt!

Date of stay: July 2014
  • Trip type: Travelled solo
    • Value
    • Cleanliness
    • Service
1  Thank Roadetour
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CaroHotelVLC, Gerente at Caro Hotel, responded to this reviewResponded 24 July 2014

Dear Roadetour,

Thank you very much for taking the time out to write this review. It is an honor to be rated as one of the very best hotels of Valencia by someone who visits the city for over a decade :)

As by now, you probably know the city pretty well and the fact that the location of Caro Hotel is ideal to visit the historical sights or to enjoy the many bars and restaurants of the old area of Valencia.

Besides offering a unique design throughout the entire hotel we also offer many services as can be expected from a 5 star hotel. We are glad to hear that you were satisfied with 24hour multilingual reception, the complimentary minibar, and your room in general.
Each room is different, some have a shower and bath, some a round bathtub... Photos and videos of all rooms are available on our website and you can choose the one of your preference if booking directly with us.

You say you would go again to Caro Hotel. If you do so, please let us know before your arrival and we will be delighted to make the reservation for you.

Last but not least, we take notice of your ideas for being a greener hotel, since green is the future. Indeed, we are currently implementing a sustainability management program at the hotel whose outcomes will be ready very soon. We are fully aware of the importance of the issues you raised to be coherent with our CSR.

It will be our pleasure to welcome you back in your next visit to Valencia.

Warm regards,
Team Caro Hotel

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Reviewed 20 July 2014

Perfectly positioned in the old town to be close enough to walk everywhere but far enough away to be nice and quiet. Caro is a great design led boutique hotel with a top restaurant. The breakfast is lovely and the staff are excellent. The only possible downside is if you are very tall you might hit your head on the low beams that are in some of the rooms.

Date of stay: May 2014
Trip type: Travelled on business
Thank ianweatherbyblythe
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CaroHotelVLC, Gerente at Caro Hotel, responded to this reviewResponded 22 July 2014

Dear Ian,

Thank you so much for your positive review. We really appreciate your effort, as your opinion is very important to us.

The location of Caro Hotel is indeed ideal: so close to all historical sights but far away from the main square to be able to enjoy a quiet evening on our terrace before going to your room.

It is nice to hear that you appreciate the design of Caro hotel, a balanced mix between old historical parts and new contemporary design. Since we are not part of a chain we can call ourselves a unique boutique hotel.

The restaurant Alma del Temple is located below the hotel and recently has got very good publicity, including a recommendation by the Michelin Guide. With their new menu they succeed to surprise both hotel guests as people from outside with the great flavors of Valencia.
Whether you have dinner, lunch, or breakfast, always you can find many local and fresh products and friendly staff to order anything extra you may need.

We hope to be able to welcome you back soon at Caro Hotel.
Remember that you can ask us any request 24hours a day and room preference can be selected on our website.

Kind regards,
Team Caro Hotel

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Reviewed 16 July 2014

I stayed here a few days ago n have been raving about this hotel - the location in the old town is great, near the Torres de Serranos, around the corner from a beautiful park, easy walking to so many amazing things. The staff was fantastic, the room was a good size n u felt like u were in a very good hotel - its pricier than many but they have thought out the details so its luxurious. The breakfast was delicious (still thinking about the chocolate crepes w the hazelnut filling). Side note - one night I had dinner at La Pitanza which is about an 8 to 10 min walk directly straight out of the hotel - best seafood paella ive ever had n José was a superb waiter. The free mini bar is a really nice touch n they include snacks! I had fun seeing which candy bar would appear next time :). My only complaint, small complaint, is there is only sugary soda offered, no diet cola (hey if im going to keep eating the chocolate, I have to counteract it w diet cola...). There is a mini grocery about a minute away though so I got my fix. Really a great hotel!

Date of stay: July 2014
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
1  Thank Jill567
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
CaroHotelVLC, Gerente at Caro Hotel, responded to this reviewResponded 21 July 2014

Dear guest,

It is a pleasure reading such a positive review as yours.
We are a unique boutique hotel that, compared to the big hotel chains, can not rely on its name to make good publicity. It is satisfied guests like you that spread the good experiences to other future guests. This is why your opinion is very important to us.

It is good to hear that you enjoyed all of the 5-star extras that are included in our night rate, like 24hour reception with always friendly staff, free minibar (where else can you find this?!), free sweets and other snacks, free tea service and many more. And please next time do not hesitate to ask for diet coke since we will be more than happy to include this in your minibar :)

Kind regards,
Team Caro Hotel

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