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“Excellent hotel!” 4 of 5 bubbles
Review of Hotel Neptuno

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Hotel Neptuno
Ranked #54 of 100 Hotels in Valencia
Certificate of Excellence
Southampton
Level Contributor
93 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
“Excellent hotel!”
4 of 5 bubbles Reviewed 1 February 2014

Well located by the sea/beach - this hotel is modern and well worth a stay.The roof bar/view is amazing. Staff are friendly and the breakfast is typical "continental" but with fresh orange juice and they'll make you a hot dish of choice. I could not fault the room (well maybe a new shower head would be good). Bath-robes/slippers are a nice touch. January rates make it fantastic value.

Room Tip: if you want a sea view ask for one/book one - as the back rooms look the opposite way - the sea view...
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  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kirkm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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381 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
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  • Portuguese first
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  • Spanish first
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English first
Haarzuilens
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 2 November 2013

We were with 4 women in Valencia and had to leave our apartment at 10 o'clock in the morning. Because it was very sunny october 27th 2013, we planned to go to the beach. This very kind beach hotel with superb staff, made it possible for us to leave our luggage there and get some towels and they made it possible for us to change before going to the airport.
Really fantastic!! The next time we go Sevilla, we will sleep in this Hotel Neptuno!!

  • Stayed October 2013, travelled with friends
    • 5 of 5 bubbles
      Service
Helpful?
Thank HW K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 1 November 2013 via mobile

My Husband and I stayed here for two nights in August. The time away was a planned short break from the children.

The hotel looks great from the outside, very clean and modern. Some of the other restaurants along the same strip don't look so good! The hotel is literally right on the beach. The beach is very wide so the sea is quite a distance but we had a sea view which was really lovely. Our room wasn't ready when we arrived and the staff took our bags and we went and had some lunch in the bar. The service here was excellent and the food was delicious. It was a little pricey but then I had to remind myself we were in a city! We ate here for dinner both nights and we were not disappointed. The staff here were so friendly, recommending dishes. Their English is excellent and we had fun trying out our Spanish with them.

The hotel is very modern, with clean lines and very sparse. The room was lovely. The bed comfortable, the air conditioning didn't work and the hotel informed us they were sorting it. It did get sorted a day later. The bathroom very well equipped with a jacuzzi bath and nice bath products.

Overall the hotel is really lovely and we had an amazing two days. We would absolutely return.

P.s Valencia is also beautiful, make sure you visit the old town.

  • Stayed August 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank 1434cooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 24 October 2013

We were not booked to stay in this hotel as we were due to stay in Castellon de la Plana...

Upon finding our arranged hotel we decided to 'keep moving' and press on to Valencia. We arrived late on Friday afternoon and headed towards the marina - always a good area to find a quality hotel and fortunately we found 'The Neptuno'

The receptionist was absolutely brilliant and allocated a wonderful room with sea views. The atmosphere in the beachside bar and terrace was fantastic as were the quality and quantity of the cocktails on offer - the staff were very attentive and nothing was to much trouble or a problem...

Dinner in the terrace bar was a real blast and most memorable - breakfast was very good - but the underground car park if you are driving a big SUV is small and painful - but a small price to pay.

We thoroughly enjoyed our stay in this great hotel and would highly recommend without hesitation.

  • Stayed March 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Paul L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptuno2, Guest Relations Manager at Hotel Neptuno, responded to this review, 29 October 2013
Dear Paul,

We appreciate wery much your reccomendation, and we hope you can come backfrom one of your getaways in th future , and let us give you the best service and experience there is in Valencia.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
52 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 23 October 2013

It was a surprisingly excellent vacation ! We do not Valencia at all , but the friendliness of the staff have helped a lot. Information about the city, the transportation, the neighborhood were well provided y friendly staff. I had ask Hotel.com to note that I was coming for a short honeymoon, and at the end of our check in, the staff had discretely told me about a (welcome) drink, I did not get it right away as she spoke so fast in spanish. I just said OK or thank you. After lunch, we went back to the room at about 5pm, and there was a big bottle of champagne served with white and dark chocolate in a small platter!!! And with a note from the manager! It was perfect! Room was modern, clean, bathroom spacious, aircon was very good, The rooftop had a jacuzzi and some transat for sunbathing and relaxing, but too windy for me. My favorite was the turkish bath and the jacuzzi at the basement level, plus equipped gym ! The beach was a few hundred meters away,, other restos abound in the area, and the tram is a few meters away. the hotel location was good, as it was not far from the city center, about 15 minutes by tram/metro. Reseve in advance for a beach view. We had the port view, but it was Ok. There is no pool, but the sea was warm enough in September, it was really fantastic!

Room Tip: Reseve in advance for a beach view. We had the port view, but it was Ok and sunny.
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  • Stayed September 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ADBH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Neptuno2, Guest Relations Manager at Hotel Neptuno, responded to this review, 29 October 2013
We feel much honored to have been chosen as your anniversary celebration venue, and we are very happy to have met your expectations and given you a wonderful experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sarpsborg, Ostfold, Norway
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 September 2013

Great location directly on the beach, nice food in general and eceptionally nice breakfast. The friendly and helpfull staff made our stay fantastic. Special thanks to Marina and Diana !
Only disadvantage : You will need a taxi in order to reach the city center and the attractions of Valencia (8-10 Euro).

Room Tip: Pay a few extra Euro for sea view. It's worth it.
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  • Stayed September 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Lars Erik H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Amsterdam, Noord-Holland, Netherlands
Level Contributor
40 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 4 September 2013

Neptuno is a modern hotel, right on the Valencia-beach. Rooms are nice and big, comfortable - service is what you expect of these kinds of hotels. Not so very special. Breakfast is great! You can easily take public transport or reasonably priced taxi into town - which takes 10-15 minutes.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank ErikBraun808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Neptuno

Property: Hotel Neptuno
Address: Paseo Neptuno 2, 46011 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia > El Cabanyal-El Canyamelar
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#6 On the Beach Hotel in Valencia
#30 Business Hotel in Valencia
#32 Luxury Hotel in Valencia
#33 Romantic Hotel in Valencia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Hotel Neptuno 4*
Number of rooms: 48
Official Description (provided by the hotel):
The privileged location of Hotel Neptuno makes it a beach hotel and in-town hotel rolled into one. Located on the beachfront of Valencia, next to the port, facing what is the American’s cup regatta course, the NEPTUNO is minutes away from the historic city centre, the city of Sciences museum, the Oceanographic Park and the city’s major cultural and business centres. The hotel has parking places next to the hotel, four meeting rooms, each sub dividable, a TV lounge, a lobby bar and a seafront terrace bar. ... more   less 
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Also Known As:
Neptuno Hotel Valencia

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