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“Ist Class”

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The Westin Valencia
Ranked #11 of 99 Hotels in Valencia
Certificate of Excellence
London
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Ist Class”
Reviewed 2 January 2014

This is a class act. Good Rooms, clean and spacious. Good Breakfast lots to choose from. Good Service the concierge even found flowers in an hour and a half on a Sunday for me. I could not fault this hotel. I will stay here again.

Room Tip: Expensive but worth every penny.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Peacorp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinValencia, Guest Relations Manager at The Westin Valencia, responded to this review, 3 January 2014
Dear Guest,
Thank you for choosing The Westin Valencia during your time in the city. We appreciate your nice comments. Do not hesitate to contact me for your next stay.
Kind Regards,
Claudia Villasboa
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,636 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (230)
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English first
San Francisco, California
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 December 2013

As a Starwood platinum guest, i booked 2 nights here with great expectations. However, the actual service left a lot to be desired.

The room we were assigned, despite using my suite upgrade was only average and overlooked an ugly roof. Despite booking it as 2 adults 1 child, they wanted more for a roll away bed.

To finally to add last straw, they didn't even clean our room till 3p. Imagine our shock when we entered our room after a day of walking around and found the room in same shape as when we left it in morning.

No wonder the hotel was half empty... avoid at all costs!

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ajay G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinValencia, Guest Relations Manager at The Westin Valencia, responded to this review, 31 December 2013
Dear Guest,
Thank you for having taken the time to write your comments about your stay at our hotel. We were sorry to learn that we did not meet your expectations.
We hope that we may have the pleasure of welcoming you to The Westin Valencia in the future.
Best regards,
Claudia Villasboa
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Munich
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 December 2013

A very luxurious hotel, very well located, not in the old city but a very short walk from it.
It has the biggest fitness area from all the 5 stars hotel that I have seen till now.
The staff is very nice and have an excellent knowledge about the city.
Rooms are big and the decoration is average for a 5 star. The decoration and ambient in the hotel is top. The only thing I could critisize a little would be breakfast, it is good but for a 5 star, I expected a little bit more.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank morena_del_sur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinValencia, Guest Relations Manager at The Westin Valencia, responded to this review, 29 December 2013
Dear Guest,
We are glad to know that you enjoyed your stay with us. Thanks for the nice comments about our property and our staff.
Do not hesitate to contact me for your next stay.
Regards,
Claudia Villasboa
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
104 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 27 December 2013 via mobile

As part of our 4-city visit of Spain, we decided to spend Christmas in Valencia, arriving on Christmas Eve and leaving on 26 December. So to reward ourselves, we booked into Westin, and we were not disappointed. The price of around 1000 Euro for two rooms over two nights seems a bit steep, but it was worth it. They threw in two days' breakfast and a Christmas Eve Gala dinner for the 5 of us; the food and ambience was exquisite. I forgot to bring along my gym gear, but for 5 Euro, I was adequately clad to hit the gym to work out all the food I had been taking. The rooms were of 5-star standard and the service was excellent; they lived up to my expectation of Westin. I would highly recommend giving yourself a treat by staying there if you are ever in Valencia.

Stayed December 2013, travelled with family
Helpful?
Thank SYKN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinValencia, Guest Relations Manager at The Westin Valencia, responded to this review, 29 December 2013
Dear Guest,
Thank you for choosing our hotel for such a special ocassion. We are glad to hear tha you enjoyed your stay and had the opportunity to experience our Gear Lending by New Balance in our hotel. Looking forward to meet you soon.
Kind Regards,
Claudia Villasboa
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 December 2013 via mobile

Brilliant hotel. Lovely room. Clean and what I would expect for a 5* hotel. Room service was nice. A little expensive but again what I'd expect for a 5* hotel. Wifi was a little slow . Would definitely recommend staying at this hotel and will do again when I get the chance.

Stayed July 2013, travelled on business
Helpful?
Thank Liam T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinValencia, Guest Relations Manager at The Westin Valencia, responded to this review, 29 December 2013
Dear Guest,
Thanks for your time to write a nice comment in Tripadvisor about our hotel.
Looking forward to meet you during your next stay.
Warm Regards,
Claudia Villasboa
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 6 December 2013

Stayed for two nights this week with my husband. We've been to Valencia several times but this was our first stay at the Westin and to be honest, from now on we won't be going anywhere else. Extremely comfortable, large room and everything was in great condition so I don't know where the rooms are that others have complained about. All of the staff were friendly and helpful, even before we arrived when I sent an email to ask about something - it was faultless. Can't wait to go back!

Room Tip: We joined the Starwood Preferred Guest system (free) so maybe that gets you a better room.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CaliforniaDreaming_9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinValencia, Guest Relations Manager at The Westin Valencia, responded to this review, 22 December 2013
Dear Guest,
Thank you for your comments on your review, we are delightes to see that you have enjoyed your stay at our hotel.
Looking forward to welcome you back in the near future.
Best regards,
Claudia Villasboa
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York, USA
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 December 2013 credit card Amex Cardmember Review

Rooms were great, breakfast in the back yard was a perfect way to start the day. Very centric and good location if you want to start the day with a 5k run, its by the main river and the is a path to run

Stayed November 2013, travelled as a couple
Helpful?
Thank JA1307
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WestinValencia, Guest Relations Manager at The Westin Valencia, responded to this review, 3 December 2013
Dear Guest,
I would like to thank you bringing your personal and valuable opion in Tripadvisor.com. about our hotel. I'm glad to hear that inWestin you'd be able to Eat Well and Move Well!
Looking forward to welcome you back in the near future.
Kind Regards,
Claudia Villasboa
Guest Service Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Valencia

Property: The Westin Valencia
Address: Calle Amadeo de Saboya 16, 46010 Valencia, Spain (Formerly Westin Alameda)
Phone Number:
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Valencia
#3 Spa Hotel in Valencia
#4 Romantic Hotel in Valencia
#5 Business Hotel in Valencia
#7 Luxury Hotel in Valencia
Price Range (Based on Average Rates): ££
Hotel Class:5 star — The Westin Valencia 5*
Number of rooms: 135
Official Description (provided by the hotel):
Welcome to the exclusive The Westin Valencia, 5* G.L. Located in the city center in an impressive historic building, it is the ideal choice to discover the city and enjoy a exquisite atmosphere. It offers 135 confortable rooms and suites, with Westin Heavenly Beds, restaurants, meeting rooms, bars, wellness center and Mediterranean gardens. ... more   less 
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Also Known As:
The Westin Valencia Hotel Valencia
Westin Valencia
Valencia Westin

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