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“Very clean and good value”

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Sercotel Sorolla Palace Hotel
Ranked #18 of 100 Hotels in Valencia
Certificate of Excellence
Sofia, Bulgaria
Level Contributor
107 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
“Very clean and good value”
5 of 5 bubbles Reviewed 27 February 2012

This hotel looks really average and nondescript on tripadviser so we were pleasantly surprised when we arrived. The location couldn't be any better. It was very clean, room was good and airy.

Stayed June 2011, travelled as a couple

  • Stayed June 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank petarandreev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOROLLAPALACE, Director de Relaciones con Clientes at Sercotel Sorolla Palace Hotel, responded to this review, 28 February 2012
Dear clients
Thank you very much for your comments!We hope to receive you again next summer!
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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937 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (39)
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Jakarta
Level Contributor
117 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed 15 February 2012

A quite good hotel well managed and in a convenient location. Nice restaurant with typical Spanish menu.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luke991
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOROLLAPALACE, Director de Relaciones con Clientes at Sercotel Sorolla Palace Hotel, responded to this review, 22 February 2012
Dear client
Thank you very much for your good comments.We really appreciate it and we hope you would like to stay with us again.
Best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisbon, Portugal
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 10 November 2011

This is very nicely decorated. Rooms are feel equipped and has free wifi connection.

The location is very good if are going to a convention on the Palicio de convenes.

The location is terrible if you are going to visit Valencia.

Service is OK. Not excellent, not bad.

I didn't like the restaurant very much. But you have 3 nice restaurants in the vicinity (The Asador just in the back of the hotel, Miss Sushi and Don Juan).

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank El_Pollito_Loco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ridge, New York
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed 6 November 2011

My husband and I stayed here for a 4 days. The rooms are very clean. The service is excellent. The staff at the reception are friendly. They are very helpful and explained very clearly how to get to the places of interest in Valencia. The continental complimentary breakfast provided every morning was wonderful. The breakfast had variety, quality and taste. The hotel is a bit on the expensive side, but good value for the money.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank ra_ne_na
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Karur, India
Level Contributor
50 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 bubbles Reviewed 31 October 2011

This hotel is not very from airport. Rooms are very spacious, new & well equipped. And also value for money. The breakfast is has good spread. Staffs well behaved and i have no issues to complain about this hotel.

  • Stayed September 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Arunkarur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Madrid, Spain
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 28 October 2011

They charged me for minibar drinks that I didn't use; must have been the staff? I was staying with them a week, and I contacted them a few days ahead of time my check in to push it back a day. They refused, and they charged me a night's stay for this. I kindly requested that they consider, but they refused. I still stayed the week; I'm not sure why because there look to be many nice hotels right next door. It's also far away from the good food in town. Stay somewhere else!

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jason Shannon H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SOROLLAPALACE, Director de Relaciones con Clientes at Sercotel Sorolla Palace Hotel, responded to this review, 10 November 2011
Dear guest,
As we have expressed you by e-mail , we are very unhappy about this situation. It is better if you refer the Congress Organization to clarify the issue about the cancellation , as we did not established the cancellation policies
We would like to assure you that none of our cleaning staff or the hotel, drink or touch any products of the rooms.

Thank you for taking the time to comment online

We hope you can change your feeling about us in the futures

Best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, Massachusetts
Level Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed 27 October 2011

Incredibly nice,chic hotel in Palau and Congess section of Valencia. Clean as a whistle. Nice, efficient rooms. terrific breakfast buffet. One of the few European hotels that actually works for a mobility challenged traveler. Kudos.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LouisaTheK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sercotel Sorolla Palace Hotel

Property: Sercotel Sorolla Palace Hotel
Address: Avenida Corts Valencianes, 58, 46015 Valencia, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Valencia
#12 Luxury Hotel in Valencia
#14 Romantic Hotel in Valencia
#19 Family Hotel in Valencia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Sercotel Sorolla Palace Hotel 4*
Number of rooms: 271
Official Description (provided by the hotel):
The Hotel Sercotel Sorolla Palace is a welcoming new hotel in Valencia. It is located in a part of Valencia that has experienced major growth within the commercial, business and finance sectors, a mere 15 metres from the ’Palacio de Congresos’ in Valencia. Beautifully decorated, the Hotel Sercotel Sorolla Palace boasts 271 completely equipped rooms and offers free wifi internet connection throughout the hotel – this includes the rooms and the communal areas. It will be installed and be available 24 hours a day. Combining characteristics of a great tourism hotel with an urban hotel ideal for business purposes, this is the perfect setting for meetings and banquets. There are ten function rooms available, all filled with natural light and equipped with the latest technology, guaranteeing a successful event in Valencia. ... more   less 
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Also Known As:
Sercotel Sorolla Palace Hotel Valencia
Sorolla Palace Valencia
Sorolla Palace Hotel Valencia

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