We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Wonderful hotel, perfect location and A* service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Vincci Palace Valencia
Ranked #28 of 99 Hotels in Valencia
Certificate of Excellence
Stourbridge, United Kingdom
Level Contributor
67 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Wonderful hotel, perfect location and A* service”
Reviewed 28 August 2014

Loved loved loved this hotel. We stayed with our young son (15 months) and even though there was a cot in the room (supplied by hotel) there was still plenty of space in the room for our baggage, toys and food! Also plenty of space in the room fridge for his milk and food. The staff at the hotel were so so friendly and always made a fuss of our son... Also had plenty of advise for places to see as this was our first time in Valencia. Location was great especially for bus links around the city and going for walks on an evening to find places to eat (so much choice in terms of bars and restaurants too in this area)

Would definitely recommend this hotel to couples or small families who still like to feel like you can have a fashionable city location with a boutique feel even with a baby in tow!!

  • Stayed June 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
Thank VicheartsJP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,216 reviews from our community

Traveller rating
    462
    562
    137
    39
    16
See reviews for
112
698
40
131
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (127)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
MALAYSIA
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 28 August 2014

Nowadays with so much stress in the world, it is a pleasant & wonderful experience to come across a hotel blessed with an amazing front office team. The front office manager Ms Nuria Ferrer Castells together with her team of super efficient ladies-Isabel, Tania, Carla, Martha & Beatriz, carried out their daily task with clarity & professionally. My two week stay was without a hitch. The room was well appointed, nothing more I could have asked for. I’ve read that some people have complaint about the car park. Personally, I think it was a blessing to have that car park just below the hotel. How many hotels in this location have a car park? It’s always a question of the glass half full or half empty.
This is an excellent hotel with great value for money. The situation of the property is in an up market neighborhood, within walking distance to everything.
Come to the beautiful city of Valencia & come to the Vincci Palace!

  • Stayed August 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank PeterKualaLumpur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
36 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 26 August 2014 via mobile

We had booked 2 rooms for 3 nights via Voyage Prive.

The hotel itself is beautiful, the rooms are spacious enough and luxurious. I have read some complaints about poor lighting and space but none of our party experienced this. The actual hotel itself and the amenities are great for such a central location.

The only draw back are sadly some incompetent members of staff, mainly a lady called Isabella. She twice sent us to restaurants that were on the other side of the city and closed. When we explained this to her she just laughed and said 'oops'! When we left we asked her to arrange a taxi for us with enough space for our bags (which were in plank view), the car that she had ordered actually too small and rendered useless. We nearly missed our train because of this.

Overall, the hotel is great, really recommended, but be warned if you need advice, recommendations or anything useful done then Isabella is not the person you should be speaking to. She makes people wander why she is in the service industry.

Stayed August 2014, travelled with friends
Helpful?
3 Thank ARA1990
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciHoteles, Atención al Cliente at Vincci Palace Valencia, responded to this review, 29 August 2014
Dear Client,

We are sorry that your stay with us did not entirely meet your expectations. For us, your opinion is extremely important, and we take note of every single comment, complaint, suggestion and observation made by our clients in order to improve the service we offer.

Our staff is known for offering exquisite treatment and attention to all our customers. We are sorry that in your case you did not feel that that was the case.

Please do not hesitate to contact us should you require any further assistance.

Kind regards,

Carmen Fernández
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 August 2014 via mobile

Me and my partner stayed her for 3 nights in April, as did his parents, and we all thoroughly enjoyed our stay.
The staff were consistently lovely and full of useful information about places to go, eateries, and things to do. They also were very helpful when we staggered back, drunk, at 4 in the morning from an amazing night out.
The room itself was small but not uncomfortably so, cost and well furnished.
The breakfast in bed option is well worth it also, and delivered promptly at your choosing.
Highly recommend and planning to go back already

Stayed April 2014
Helpful?
Thank Hannah H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 August 2014

Compared to other Vincci hotels in Spain the one in Valencia is dated. The location of the hotel is great however parking was difficult and the beds were terrible.

The car park is extremely tight and difficult for me to get our car into. Once in the car park I did not want to move the car due to the hassles. Parking was also expensive relative to the room rate.

With respect to the beds, the mattress was terrible. My wife and I woke up with back pain which bothered us throughout the day. Now that I am at another hotel and my back pain is gone I realize the mattresses at the Vincci Valencia were the issue. Do take advantage of their pillow choices as the pillow supplied is too soft for a back and side sleeper.

Room Tip: Take advantage of the pillow choices they offer and get a room with a new mattress.
See more room tips
  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
8 Thank Ron C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VincciHoteles, Atención al Cliente at Vincci Palace Valencia, responded to this review, 25 August 2014
Dear Client,

We are sorry that your stay with us did not entirely meet your expectations. For us, your opinion is extremely important, and we take note of every single comment, complaint, suggestion and observation made by our clients in order to improve the service we offer.
Please do not hesitate to contact us should you require any further assistance.
Kind regards,

Carmen Fernandez
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
67 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 August 2014

This hotel was amazing, really gorgeous, very comfortable and in an absolutely fantastic location a few minutes walk from the bars and restaurants, and really close to the metro. We couldn't fault our stay.

Stayed August 2014, travelled as a couple
Helpful?
Thank Alex278
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aalsmeer, The Netherlands
Level Contributor
74 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 19 August 2014 via mobile

Stayed here for 5 nights in June and we loved it. Only 5 minutes from the metro station and located centrally near good shops and very nice restaurants. The receptionists were very kind and also the breakfast staff was smiling all the time. Breakfast was very good with lost of choices. The decor of the restaurant where breakfast is served is stylish, just like the rest of the hotel. Our room was big, I think nr 212 a corner room with big windows. Sleept wonderful in the comfortable bed. WiFi worked fine too. We would definately stay again and Will recommend without hesitation!!!

Stayed June 2014, travelled as a couple
Helpful?
Thank Jeanine01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Valencia hotels
Sant Francesc
Vincci Lys
Vincci Lys
#9 of 99 in Valencia
1,842 reviews
El Mercat
Vincci Mercat
Vincci Mercat
#10 of 99 in Valencia
635 reviews
Show Prices
Show Prices
Show Prices
Sant Francesc
Ayre Hotel Astoria Palace
Sant Francesc
Hotel One Shot Palacio Reina Victoria 04
Melia Plaza
#29 of 99 in Valencia
833 reviews
Show Prices
Show Prices
Show Prices

Been to Vincci Palace Valencia? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Vincci Palace Valencia

Property: Vincci Palace Valencia
Address: Calle Paz 42 Esq c/ Bonaire, 46003 Valencia, Spain
Phone Number:
Region: Spain > Valencian Country > Province of Valencia > Valencia > Sant Francesc
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Wheelchair access
Hotel Style:
#8 Romantic Hotel in Valencia
#15 Business Hotel in Valencia
#17 Luxury Hotel in Valencia
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Vincci Palace Valencia 4*
Number of rooms: 76
Official Description (provided by the hotel):
In the most select district in the centre of the Turia’s capital, we find the Vincci Palace Valencia. Located on calle de La Paz, two steps away from the Plaza Porta de la Mar and Paseo de la Ciudadela, it is in the city’s great tourist area, five minutes away from the Cathedral and the Church of Nuestra Señora de los Desamparados (Our Lady of the Forsaken), also right next door to the Serranos towers and the famous “Miguelete”. The building, in the traditional style of most palace residences in the city centre, has been totally refurbished to maintain its impressive façade while remodelling its interior to make it one of the capital’s most contemporary hotel establishments. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Agoda, Hotels.com, Odigeo, Priceline, Ebookers, Travel Republic (UK), TravelUp, Hotel.de, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Vincci Palace Valencia reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Vincci Palace Valencia Hotel Valencia
Vincci Valencia

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing