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“Good location”
Review of Primus Valencia

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Primus Valencia
Ranked #41 of 99 Hotels in Valencia
Malmo, Sweden
Level Contributor
66 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Good location”
Reviewed 13 July 2014 via mobile

This was our second stay at Primus Valencia. The location is great if you arrive by car and is going to visit Oceanografic or anything near. Taxi to the city center about 7-10€ or you can take the bus. Nice rooms and good breakfast.
To bad one of our rooms smelled smoke and we couldn't get another.

Stayed July 2014
Helpful?
Thank Anneli K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (42)
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Spain
Level Contributor
66 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 18 June 2014

This hotel lives up to it's four star rating. The rooms are spacious and have the best wardrobes, ever.
The room facilities are also superb.
The staff are extremely helpful and knowledgable about their city.

Room Tip: We had the adjoining rooms on the 7th floor 704/6 fantastic. So easy to speak to all of us without h...
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bridie21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPrimusVLC, Team Pimus Valencia at Primus Valencia, responded to this review, 19 June 2014
Thank you very much for your comments about your stay in our Hotel Primus Valencia. We are pleased to you enjoyed the city of Valencia and the Primus Valencia.

Thank you so much for your great opinion about the rooms and about our staff. :)

Send us an email in your next stay with us to: social@hotelprimusvalencia.com we will take a special atention with you. Thanks
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level Contributor
258 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 14 June 2014

large hotel in city with NO actual swimming pool? Just a spa pool at extra cost Food really average and not a lot of choice Lifts could do with reprogramming as often really long wait Wifi really flakey in most of Hotel as I found out as did other colleagues

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank witsend18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPrimusVLC, Team Pimus Valencia at Primus Valencia, responded to this review, 19 June 2014
Thank you very much for your comments about your stay in our Hotel Primus Valencia.

We are currently building a pool outside the hotel, in the garden. Probably be available in summer, the use of this pool will be free for our guests.

The pool of our SPA has an extra cost for customers, if not included in any package. However the cost of SPA is 15/20 eur approx. (Circuit SPA 80 minutes)

About the lifts, the hotel has three panoramic elevators + 1 extra lift. We have 262 rooms and 8 floors.

We are very glad that you´ve been very comfortable in your time with us. We really appreciate you take your time and give us your opinion. Your opinion is always welcomed to improve our services. Thanks :)
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Antwerpen, Belgium
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 25 May 2014

Primus Valencia is a decent hotel. I've been to better places, and they can up their game by paying more attention to some details, such as the breakfast and the bikes that you can rent. But nevertheless, it looks great, and has everything you need. It's a comforting place to return to after visiting the city centre. Staff was friendly and efficient. We had a very good deal via Booking.com so it was def. value for money.
One final hint: take the bus (Line 19) towards the city centre, because it's a 40min. walk otherwise, and the nearest metro station is 15' away.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ThierryDeVynck
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPrimusVLC, Team Pimus Valencia at Primus Valencia, responded to this review, 16 June 2014
Thank you very much for your comments about your stay in our Hotel Primus Valencia. We are pleased to you enjoyed the city of Valencia and the city of arts and sciences.

Currently we have in the Hotel Primus Valencia for our clients a bike rental to discover the city in a different way from € 2 per hour and €12 per day.

From the Hotel, the best way to get to the city centre is taken the bus nº 19 stop is next to the hotel .

We are very glad that you´ve been very comfortable in your time with us. We really appreciate you take your time and give us your opinion. Your opinion is always welcomed to improve our services. Thanks :)
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Level Contributor
8 reviews
Reviewed 9 May 2014 via mobile

I loved this hotel, it is a beautiful place to spend a trip.

Pros: It's really taken care of, it's clean and staff is friendly. Nice rooms, not too big, but big enough to have a good time, especially that in Valencia there are a lot of things to see so you wouldn't stay so much in the hotel room.

Cons: An extra bed costs 30€ per night, a little expensive. If you want to have a pleasant, not too expensive breakfast, right next to the hotel is a place called Panaria, great little place. Also, sometimes there's something loud during the night.

All in all, it was a great experience.

Stayed May 2014, travelled with family
Helpful?
Thank Alecsandru I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPrimusVLC, Team Pimus Valencia at Primus Valencia, responded to this review, 26 May 2014
Thank you very much for your comments about your stay in our Hotel Primus Valencia. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts and be part of Primus Hotel.

We really appreciate you take your time and give us your opinion. I hope to see you soon in Primus Valencia.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Province of Alicante, Spain
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 May 2014 via mobile

I don't really know where to start, on arrival we were attended by the most rude receptionist I have ever met "yanet" . Out booking wasn't to be found anywhere so we were stuck in a double room with two single beds. Which were on wheels so every time we moved in the night we were further and further away from each other.
In the morning we woke to a letter posted under the door saying we had to pay upfront for our stay, and when we confronted the front desk about this , again "Yanet" her response was.. We hadn't given her our card details on arrival , to which I responded.. Is it my job to tell you to take our details. Although the person who took our "booking" over the phone had taken them in the first place.
The spa was great,the staff there were helpful and much more pleasant. Although they couldn't charge anything to our room, as front desk had put a block on our room number. I must say I truly felt like they were out to make out say impossible for us. Breakfast was ok, a bit cold, the staff were nice enough in the restaurant. Our key stopped working a number of times, so we had to go up and down to reset our key. I am pregnant so this really was an inconvenience for me. On the last day even the master key wouldn't open our door and we had to wait half an hour outside while they tried to fix it to let us back in. There is no atmosphere, no warm welcome and the so called beautiful gardens really are nothing compared to the photos. I have never been made to feel like a problem but the staff were not sympathetic at all to any of our problems.. All of which were their fault. We were made to find our own solutions. I am giving this hotel 2 starts purely for the spa staff, the Maintenance guy and the location. As for everything else I am discussed. There are many many more hotels on the same strip which I'm sure would have been more pleasant.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank Lrblack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPrimusVLC, Team Pimus Valencia at Primus Valencia, responded to this review, 26 May 2014
Thank you very much for your comments about your stay in our Hotel Primus Valencia. We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate you take your time and give us your opinion. Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 29 April 2014

I recently spent a weekend in Valencia and stayed at the Primus (my husband stayed the week).
Honestly, in all my travels, I've never seen a bed ON WHEELS with wooden floors. It was impossible to get any sleep - as soon as I moved, the bed would move a good 10 inches from its location. Whenever my husband turned or got up, the bed would then again move 10 inches. We tried putting our suitcases against the bed to block it from sliding on the parquet floors, but it didn't work. Wtih a slight push of the hand, the bed will literally slide across the bedroom. Amenities were ok but not amazing - the only reason I'm giving it two stars is because of the gym, which is adequate (not a closet like in most hotels, and it has different types of equipments for your workout).

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank gerifrench
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelPrimusVLC, Team Pimus Valencia at Primus Valencia, responded to this review, 13 May 2014
Thank you very much for your comments about your stay in our Hotel Primus Valencia. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts and be part of Primus Hotel.

We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate you take your time and give us your opinion.

I hope to see you soon in Primus Valencia. Thanks
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Primus Valencia

Property: Primus Valencia
Address: Calle Menorca 22, 46023 Valencia, Spain
Region: Spain > Valencian Country > Province of Valencia > Valencia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Luxury Hotel in Valencia
#28 Romantic Hotel in Valencia
Price Range (Based on Average Rates): £
Hotel Class:4 star — Primus Valencia 4*
Number of rooms: 262
Official Description (provided by the hotel):
This ultra-modern hotel is just 600 metres from Valencia’s impressive City of Arts and Sciences. It has a spa, gym and its elegant rooms feature plasma satellite TV and free Wi-Fi.The air-conditioned rooms at the Valencia Primus have attractive wooden flooring and bright, modern décor. Each one is soundproofed and has a work desk and laptop safe.For a surcharge, guests have access to the hotel’s extensive spa, which features a dynamic swimming pool, cold pool, hot tub, sauna and hammam. A range of massage and beauty treatments are available. There is also a fitness centre.The hotel’s stylish restaurant serves traditional Mediterranean food with a modern twist. It has an outdoor terrace, and there is also a café-bar overlooking the charming decked garden.Aqua Multiespacio Shopping Centre is just opposite the Primus Valencia. There is a bus stop 75 metres away, connecting you with the city centre and beaches. ... more   less 
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Also Known As:
Primus Valencia Hotel Valencia

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