I stayed at this hotel in January for 3 nights with my bf who is an american and his family,I am Jamaican.The room was spacious and nice for the price we paid and the room was cleaned everyday with fresh towels all the time so housekeeping was great.We were staying on the 3rd floor and the water pressure was very low.There wasn't an iron in the room but it was an all inclusive hotel so that was ok.There was a room on the bottom floor where you could do your ironing.We ate a few times from the restuarant and the food was good and we got it pretty quickly and it was hot.It was however a bit pricey but good none the less.The customer service for me was atrocious.If I needed anything I would just ask my bf to speak with someone in customer service because I knew I'd just be getting attitude all day everyday.Afterall,I was a guest too and paid my money just like everyone staying there but perhaps it had to with the fact that I didnt have an american accent and so for me customer service/front desk was the worst part of my stay.The pool was great and the hotel is pretty quiet if you are seeking a relaxing vacation.Obviously,I would not return to this place unless they changed the front desk staff not sure if training them would help much.
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- Also Known As:
- Golf View Hotel Jamaica/Mandeville