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“Top location, excellent breakfast”
Review of Caveoso Hotel

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Caveoso Hotel
Ranked #24 of 30 Hotels in Matera
Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Top location, excellent breakfast”
Reviewed 18 May 2014

A memorable experience staying in a 'cave' room nicely fitted out and well situated for exploring a fascinating town. Grouchy manager more than compensated for by lovely woman making excellent coffee and great breakfast spread - we were allowed to take some pizza and biscuits for our day's wandering. Free parking is in a nearby square so don't take too much luggage (there are steps everywhere) and find out where it is before you drive.

Room Tip: Ask for one up the top if you don't mind stairs - the view is terrific from the balcony.
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  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TheDandies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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446 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Canada
Level Contributor
77 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 19 October 2013

I've never had to post a negative review, but feel that I must warn others. While this is a very cool looking hotel room, and the rooms are clean, the staff (owner?) leaves something to be desired. We stayed one night in our Cave Suite room. The room was large and well appointed. We enjoyed our stay, but sadly upon checkout the owner (?) wanted to charge us for the sliding screen door that came off it's track. The first time I left the room, I slid the screen door and it immediately came off the plastic track that it was sitting on. My husband fixed it, but it seems that it had been "fixed" many times in the past - as it kept breaking (had many weak spots). We were made to feel as if we had somehow abused the room. This left me with a very bad taste and was upset after our stay.

Bottom line - there are many great Cave Dwelling hotels in Matera. Stay away from this one!!! Wish I would have read some of the previous reviews before staying here.

  • Stayed July 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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Helpful?
7 Thank CanadaCathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CAVEOSO_HOTEL, Direttore at Caveoso Hotel, responded to this review, 22 October 2013
Dear reviewer,
we are glad to know that you appreciate your visit in our hotel.
For what concerns the screen door, we need to clarify that it was installed just one month ago, so it was completely new and it had not “weak spot”.
Fortunately, we’ve got a supervisory camera that filmed you forcing the opening of the screen door and pulling it off its track. Despite of this, at the check-out, with kindness, we didn’t ask you any payment for the damage suffered, (because we are gentlemen...)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Matera hotels

Bucharest, Romania
2 reviews
Reviewed 3 October 2013

The hotel has the charm of old buildings and has a wonderful location in the middle of the old town. The staff was very helpful, breakfast was outstanding and the coffee remarkable! We stayed only one night and left the next day but we would love to visit again.

Room Tip: Ask about parking before you get there if traveling by car.
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Horia N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 September 2013 via mobile

The room was perfect and was more than my expectation, clean, white leather couch, chair the bed was so comfortable. The staff where friendly. We had a nice breakfast there as well. Great location in The Sassi parking across the street which is a great feature. This area is not to be missed and if you are going to stay for the night I would highly recommend this hotel.

Stayed September 2013, travelled as a couple
Helpful?
Thank Runskier
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 19 September 2013

I loved our stay at the Caveoso and hope to be back again next time I am in Italy - Matera itself is a wonderful place and I want to see more of it. The staff were friendly and helpful and the room was excellent! I would recommend it to anyone wanting something atmospheric and a little different.

  • Stayed September 2013, travelled as a couple
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Helpful?
Thank Sandiliz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roseville, California
Level Contributor
262 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 15 June 2013

Sadly, the experience at this beautiful property is ruined by a dishonest owner. This was my third visit to this hotel, and I will never return. Too many bad experiences! The original quote was raised by 40 Euros per room. I later found a nicer cave hotel with pleasant staff for half the price. The staff at Caveoso are kind, but they are totally at the mercy of the dishonest owner and are expected to pinch pennies and lie for his financial gain. Our tour group rented seven rooms. Our bus driver had relatives in Matera and did not use his room. We then discovered that Caveoso Hotel had rented it to someone else while still charging our group. This is highly illegal. I speak Italian, and let the owner know how furious I was. In the end, he made it right, but this only happened because he was caught. Choose a hotel with an honest proprietor. You don't need to stay at Caveoso!

  • Stayed May 2013, travelled with friends
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank Anne G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
339 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 366 helpful votes
Reviewed 9 June 2013

An affordable luxury, Caveosi Hotel offers smart accomodation and a delicious breakfast. I loved our room with decorations and furnishing that go well with the "cave" type hotel. The hotel assisted us graciously during our stay. Grazie a voi!

  • Stayed July 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Robby_Cristian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Caveoso Hotel

Property: Caveoso Hotel
Address: Rione Pianelle 26 (Piazza Caveoso), 75100, Matera, Italy
Region: Italy > Basilicata > Province of Matera > Matera
Amenities:
Bar / Lounge Business Centre with Internet Access Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #24 of 30 Hotels in Matera
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Caveoso Hotel 3*
Number of rooms: 9
Official Description (provided by the hotel):
Caveoso Hotel is situated in a striking palace right in the centre of the Sassi area. ... more   less 
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Also Known As:
Caveoso Hotel Matera

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