A caution to travellers, this hotel is not ‘rustic and charming’, it is run down, in need of a makeover and terrible value for money.
We arrived at the hotel, expecting comfortable and picturesque accommodation, in accordance with the reviews we had read online, and indulgence in line with the high rates. Unfortunately we were severely disappointed.
The rooms (which are appropriately described within the hotels own literature as ‘cells’) are dated, drab, small and uncomfortable. We booked a ‘superior’ room which offered a lovely vista over Amalfi and a large balcony, but not much else. There was not art on the walls to distract us from the basic furnishings. The shower leaked over the bathroom floor and water spilt into the bedroom. How they can justify the 300.00€ per night rate is a mystery.
The communal courtyard and pool area are definitely the stand out features of this hotel. The staff weren’t particularly friendly, although I did appreciate their old fashioned white waiters blazers and bow ties.
Having endured 1 night at Luna Convento, we checked out the next morning, cancelling our second night’s stay. We ventured back to hotel Palazzo Murat where we had stayed the preceding nights. We were thrilled and very lucky that the gorgeous Murat had a room available for us.
I’m sorry to have written such a scathing review, but I feel that the owners either need to pour some money back into this hotel, or reduce their rates drastically.
