4 night stay after visiting Rome.We had a junior suite with fantastic views over the sea and Amalfi town and the suite was very clean.Not badly appointed either although the balcony is small and overlooks adjoining suites and vice versa.Big show of bringing welcome champagne which turns out to be a half bottle of Prosecca.
Santa Caterina in general operates on 2 parallels.Staff seem efficient and helpful but the ethos underlying this appears to be one of getting as much money out of the visitor as possible together with making it clear that repeat or longer stay customers are the only customers the hotel wants.
Some examples - the sunbeds and pool.The pool is tiny and hopelessly inadequate for the number of potential users,as indeed is the sun lounger area which is a stretch of platform wholly undersized for the job so all the sunbed users are squashed in like sardu=ines.The staff here favour repaets/long stay by reserving their sunbeds leaving the few remaining inferior beds for the rest.The staff here are unhelpful and in some cases surly - no offers of water,fruit,fresh towels etc.At the level this hotel claim to set their stall,this really is below par.
Lunch is served at a restaurant on the way down to the sea/pool and is a strange option of formal waiters and full silver service for 'beach-dressed' customers.Indeed this restaurant only offers more substantial lunch options and you have to go up to the main hotel restaurant for snacks - seems the wrong way round?Here there is no opportunity lost for money=making for example I asked for some fries with my club sandwaich so the waiter brings a separate plate of fries (for 14 euros) but the sandwich already has a side of fries anyway!
I asked for an outside table for dinner but after 3 conflicting replies suggesting it may not be possible to book a table outside or maybe is was possible,I decided not to chance it but to eat in the town instead.
The hotel runs a complementary shuttle to the town (about a mile) every 30 minutes but not between 12 and 3 and not after 6.30 pm so a taxi at 10 euros each way! is the only option,again the hotel being greedy I think in trying to farce you to eat in on their terms.
Amalfi town is very pretty but again they have overcharging down to a fine art - 14 euros for 2 ice creams,one restaurant said try our lobster starter special which was delicious but cost 45 euros! and so on.
In summary,the hotel is very expensive indeed to stay,expensive to eat,very cramped for pool/sunbeds and not well disposed to other than repaets/long stays but it is a fantastic location if you can put up with all this.
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- Also Known As:
- Santa Caterina Amalfi
- Hotel Santa Caterina