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Santa Caterina Hotel
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Reviews (1,041)
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All reviewsglass elevatorbeautiful hotelamalfi coastal marepool areathe cliffmain restaurantprivate boatsea levelelevator ridesalt water poolour honeymoonfive star hotelevery half hourmediterranean seathe entire stafffree shuttle
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Reviewed 10 June 2014 via mobile

We booked a standard partial sea view room via jetsetter, for our last two days honeymooning on the Amalfi Coast. We arrived to smiles, kindness, and amazing service. They greeted us by name, and the upgraded us to a deluxe, sea view suite with a jacuzzi and balcony #96. This happened before we mentioned our honeymoon! We were in heaven. They made our trip one we'll never forget and we will be back! Walking into Amalfi is very easy, the pool and sea swimming area is great. Service at the pool is top notch. While the prices for food and drinks are high, it's to be expected in a place of this caliber (10 euro/beer poolside). Still, the grounds are gorgeous, marble floors, the scent of flowers everywhere, and a daily complimentary champagne breakfast with amazing servers and incredible food. Perfection. Thank you, Hotel Santa Caterina!!!

Stayed: June 2014, travelled as a couple
Thank TravelHappyJo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 June 2014

thank you to hotel santa caterina and to your amazing staff for the trip of a lifetime! this is our favorite place in the world thanks to your hotel!!!!!!! we can't wait to come back! Everything is amazing and five stars!!!!!

  • Stayed: May 2014, travelled as a couple
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Thank gabbi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 June 2014

Can't express how wonderful this hotel is! --- number one holiday ever, everything was perfect, the staff, the food, the sea view room , and whole ambience. All very professional.and service with a smile! Hotel is in a quiet position, but within walking distance of amalfi town. However hotel do run a courtesy bus. This is a true 5 star hotel experience, ( scenery out of this world, especially from balcony, sea view rooms definitely worth the extra if possible.

Room Tip: Sea view room best if possible but side sea view good also, we had room 44. ( perfect! )
  • Stayed: September 2013, travelled as a couple
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Thank Margaretdee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 June 2014

From the time the hotel driver met us at the Salerno rail station until the driver deposited us in Naples three days later, our stay at Santa Caterina Hotel was perfect.The location is paradise, with unimpeded views of the sea and the coastline and a staff so well trained in customer service, what more could you want.
The rooms are extremely spacious and be sure to book one with a view of the sea with a balcony. The in room amenities are plentiful and even Brits and Americans will be happy to find electric outlets to suite their requirements. No adaptors needed. The grouds are lush with plants flowere, fruits and vegetable and the Chef makes great use of many of those in the gardens.Be sure to use the many terraces to sit and relay and be mesmorized by the view. The pool and fitness center off you everything you need and at least once use the famous glass elevator to descend to that level. The casual outdoor restaurant is perfect for lunch and offer amazing Italian specialities and works well for families spending their day on propery relaxing. Breakfast in the main restaurant offers a generous assortment of anything you could possible want and a chef will also cook to order for you. Dinner is a grand yet casual experience and the menu is superb. Be sure to reserve a table on the terrace. The Dining Room Manager is a tre professional and cater to any of your needs. All staff address you by name and speak perfect English. As a family owned and operated hotel there is always a family member available and they are so proud to tell you the history of the hotel. The Hotel Manager, Andrew, is someone you need to meet as he will insure your stay is as perfect as mine. The hotel is minutes away from the town center and the cock and you are conveniently aable to get tours arranged. A otel driver is available to bring you down to the town and pick you up later in the day as the hotel is just five minutes away. A day trip to ;Positano and Ravello should be part of your plans. Atruly memorable hotel and staff.

Room Tip: Direct views of the sea are the choice you need to make or a suite in the newer building is special too.
  • Stayed: May 2014, travelled with friends
    • Value
    • Cleanliness
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1  Thank joppnyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 May 2014

We had a superior seaview room with balcony at the Hotel Santa Caterina in Amalfi. The Caterina is a well-known hotel located right on the main road along the Amalfi Coast, about 1 km outside of Amalfi Town. As such, the hotel sits on a busy narrow road, and parking and/or pick-ups are a bit frenzied. But it is also perched on a high steep cliffside and so affords beautiful vistas. Because it is one km into town along a narrow road and then some steep steps, the hotel does offer a complementary shuttle into town. It runs every 30 minutes, 9 - noon and then 3-6pm. While it would be an easy enough walk into town (although dodging the cars on the narrow, busy Amalfi road does not make for a pleasant stroll), coming back uphill would have been considerably less comfortable. As a result, you feel somewhat captive in the early afternoon and evening. The shuttle service did work well when it ran, and we used it to go into Amalfi Town when we took a ferry to Positano (which we recommend highly). The shuttle driver was friendly, punctual, and courteous.

The lobby is airy and spacious, and the restaurant, bar, and sitting areas on the main lobby level are also light-filled and spacious. White tiled floors are clean and bright, with painted flowers in cheery bursts of colors. Tons of windows look onto terraces and the views, and ivy is trained across the ceilings. There is a fireplace in the bar/sitting area that appeared to always be nicely lit and glowing during the cool days of our stay in April. Warming yourself by that fire was an inviting end to any chilly evening.

The hotel is somewhat sprawling over the hillside with terraced gardens and lemon groves of several tiers providing access to more rooms/suites tucked away from the main hotel building. Nonetheless, since the gardens are open, none of the rooms seemed overly private except for the large villas situated at the far end of the property. Down a floor from the lobby was another terrace that adjoined the spa and a small retail shop open in high season. There was an elevator on that level that descended a LONG WAY down the cliff to the lower levels of the hotel. It is quite a trip as you pass windows in the elevator shaft and you see the trees loom higher and higher as you descend the very steep solid rock cliff face. You exit the elevator in what resembled a sea cave. You pass along a walkway to reach another terrace under a wooden shelter held up by a large tree. This and the adjacent terraces form the hotel’s seaside bar and restaurant (Ai Mare), which unfortunately was not open in April. This would an absolutely incredible location for a dinner during the warm months – it is a spectacular setting right on the water. Along that terrace and down a few steps, you arrive at another level and the sealevel pool. The heated saltwater pool is small and backed by a solid rock wall that ascends straight up to the terraces. Loungers right next to the seaside beckoned the hearty out there in April, but even they soon retreated when the showers came. A few more steps provides access to the Gulf waters for real sea swimming for the very daring. Even with the weather cool and threatening, the water was an intense and deep blue – too bad the pool guys had it all to themselves!

Our room was located on the first floor (one flight above the main “0” lobby floor), at the end of a long, but light-filled tiled hallway that paralleled the main Amalfi road. Our room was small, with a Queen bed, table and 2 chairs, small TV, armoire, 2 night stand/tables with a few shelves/drawers, mini-bar, and a safe. The bath was also very small and a bit less modern than most on our trip. The sink was small and shallow, and a Jacuzzi tub with shower was oddly configured as a two-tier affair with two different glass doors, including one across half of the tub. There were decent toiletries, and robe/slippers. All of the rooms that ran along our hallway had a terrace that overlooked the view, with a table, umbrella and two chairs. The view is wonderful – out across the Gulf of Salerno and up the coastline toward Positano and down the coastline toward Amalfi Town. There was a short wall between the terraces to afford some privacy, but the walls could not be tall enough for real privacy as that would block the view up and down the coastline. As a result, you were somewhat at the mercy of your neighbors to maintain the serenity and privacy – we were lucky and had good neighbors in that regard. The rooms are light, airy, and very clean with tile floors. Those tile floors can also contribute to noise from above and below you, including the cleaning crews. WiFi is good, although not totally reliable.

Breakfast was included in our room rate, and was a sumptuous affair. You eat in the main dining room/restaurant that is located in a light-filled, window-enclosed large open room with gorgeous views across the Gulf and down to Amalfi Town. To call this a simple buffet breakfast is a real understatement. It is a feast. Croissants and numerous other pasteries, pies, cakes, fruit, yogurt, cold cuts, cheese, homemade fig preserves and lemon and orange marmalade (excellent), scrambled eggs (a bit runny), sausages of two kinds, bacon, toasts, cereals, juices, cappuccino/espresso, sparking wine, etc, etc. Excellent service – always there to help.

The restaurant location for dinner is spectacular (although the seaside terrace restaurant would have even been more so). It is a beautiful setting, candles aglow on the tables, and an elegant waitstaff. It is quite pricey, with the least expensive wine at 35Euro, and then all options running 24-38Euro each and higher. They also did not open until 7:30, and looked very empty each night when we poked in at 8:45 or so. We do not like to linger over a late-night dinner, and so were interested in other alternatives. The hotel did serve “snacks” in the bar area earlier, but they just offered fewer options at the same prices (lasagna 24Euro, fish filet 38) with less atmosphere. Because we felt that the hotel was trying to overly push the restaurant by stopping the shuttle service at 6pm and because it did not look like people were flocking to it, we found an excellent alternative in La Preferita – one that we are still thinking of even back stateside. This little eatery is located just down the road from the hotel, on the non-view side and is small and decidedly NOT fancy. It does however serve excellent food at a very fair price. We heartily suggest that those staying at the Caterina at least try La Preferita – we think you will be pleased with the “little Italy” experience (see my review).

In general, we were somewhat disappointed in the Caterina. It is a lovely property, and it is true that we did not have great weather. But we had just been staying at the Excelsior Vittoria in Sorrento, and we found it a much superior experience, particularly as regards the friendliness of the staff. We did not find the front desk or porter staff at the Caterina to be very friendly. We were never called by name and barely acknowledged when we dropped off or picked up our room key. The porters never acknowledged us except when they swarmed our limo as we returned with our driver, no doubt wondering if they could get a tip out of us. While in fairness, I do not know how much difference there might have been in what we paid at the two hotels, the room at the Caterina paled in comparison to the Excelsior and we did not like feeling we were captive at the Caterina. We still recommend the Caterina as a very nice property with good views and an excellent breakfast, but we would not give it our very highest marks.

Stayed: April 2014, travelled as a couple
5  Thank divegirlelaine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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