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“Great deal in Sorrento!”
Review of Hotel Eden

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Hotel Eden
Ranked #54 of 100 Hotels in Sorrento
Folsom, CA
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Great deal in Sorrento!”
Reviewed 10 April 2012

Hotel Eden is great! The rooms were very nice & clean. Our rooms had balconies with nice views. Breakfast was provided & was more than adequate. Service was fabulous! The front desk people spoke fluent English & were VERY professional. Centrally located in a very safe neighborhood. Lots of food & gelato in walking distance. The market & pharmacy are a few steps away from the back entrance. If you're interested in visiting Pompei, the train to the site is a short walk down the street. (Don't worry - you won't hear any train noise!) Be aware that there is a parking fee & a few Euros were collected (local tax I believe) upon checkout. Would definitely stay here again.

  • Stayed April 2012, travelled with family
    • Value
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Helpful?
1 Thank CaliJoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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632 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (193)
Date | Rating
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English first
Lincolnshire, United Kingdom
Level Contributor
25 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 9 April 2012

The location of this hotel is excelllent train/bus station 5 minute walk across the road and ferry port a 15 minute walk from Piazza Tasso down some steps (quite a few mind).Our room the double superior had a small balcony which overlooked Mount Vesuvious and the bay, superb! The room itself was modern with a lovely bathroom and towels which were changed daily if required and the bed was quite large and comfortable.Breakfast was adequate , we were never left hungry. All members of staff were most helpful especially Luigi on reception who was a godsend when asking for information on anything he photocopied train /ferry times for us and advised us accordingly. All in all we would consider staying here again and would recommend this hotel without any doubt.

Room Tip: Choose a room on the 5th floor (double superior) for the views!
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  • Stayed April 2012, travelled as a couple
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Helpful?
2 Thank Sherry C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Montreal, Canada
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 28 November 2011

Nice Hotel and Good location, owner unbelievably cheap. Would not give out more plastic glasses without first checking in room for them. Beds and towels not changed in 4 days. Front desk very poor Customer Relations.

  • Stayed October 2011, travelled as a couple
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Helpful?
4 Thank JMLalonde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, Scotland
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 November 2011

We states here to celebrate our Anniversary, we had been married in Sorrento and could not wait to return. We had previously stayed at the Grand Hotel Royal which is on the same street, but our budget could not stretch to the Royal this time. The room we were given at Hotel Eden was on the 4th floor or 5th and had a terrace with a gorgeous view over the bay of Naples with Vesuvious in the background, it was clean, great big tv, free safe, staff were courteous. Location is very central which is great but not noisy, breakfast was lovely all in all an ideal base for visiting Sorrento x

  • Stayed October 2011
    • Value
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Helpful?
4 Thank marybondalilo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Christchurch, New Zealand
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 November 2011

The location was amazing walk through a little alley and you are nearly in the town square. Supermarket very near by and of course great markets cheap shopping as well as the more expensive shops. Fabulous pottery everywhere. Go to the foreigners club for a well priced meal,music and stunning views across the water go before sunset.Our room was painted in a hideous lime green,quite unbelievable for Italy not one thing would make you think you were in Italy in the room,however was clean,large and the bathroom was newish good shower.We had a balcony but its all joined to the people in the next room and we had not much of a view,so not fabulous ok tho.The pool area was crowded but the water clean it was hot when we were there so it was good to be able to have a dip,but no nice loungers or anything not a place to linger.Luigi and family helpful,but often the info given out was incorrect,ie the day trip to Capri he said they provided towels and lunch...no towels and we did swim,drip dried not ideal but it was v hot so it worked ok.The lunch was a glass of un drinkable wine...actually disgusting and a stale bread roll with a piece of cheese.We did the tour through Luigi he was not interested in feed back.There were a few little whoopsies with him,but pleasant enough in his very slow way.The buffet brekky could rate as average only.Its an ok place to stay,no frills but tiz what it is

Room Tip: Try to get an end room so you are not in the middle of a row of balconys divided by a small low wall
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  • Stayed September 2011, travelled as a couple
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Helpful?
1 Thank fifiwallace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
45 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 19 October 2011

A really good value for money 3* hotel. Nothing fancy about it but does what is says on the tin. Great location (the main square is a 5 minute stroll away) and everything is in walking distance. Very clean hotel, and nicely presented buffet breakfast. The only downside were the walls were a little thin.

  • Stayed September 2011, travelled as a couple
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Helpful?
1 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ireland
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 19 October 2011

Okay, the strong points for Hotel Eden....Location!! In an outstanding spot, right next to the main square but still feels isolated from the hustle...the rooms are spotless, relatively modern and pleasant to spend time in. We were lucky enough to have a full terrace to ourselves, great views of the Bay of Naples. Luigi was helpful when asked.

The negatives...well a big one for me was the breakfast, I found the range poor at best..and the quality of the food available was not great. For me, a good breakfast can make or break my decision to return. On one occasion, it was a glorious day, I stood up with my coffee in hand to sit outside to enjoy the morning and I was told by a member of staff that I could not leave the room, I found this to be a little over the top, there are tables and chairs outside and I saw no harm in bringing a coffee out with me. I argued my case for a while then handed my coffee back. While on the subject of coffee...here we were, in Italy, in a town that is full of cafe's and restaurants that served beautiful coffee...and the Hotel Eden serve it from a vending machine.

These are small problems that are easily fixed, if rectified it could turn this hotel into a great spot.

Room Tip: 507 or 508 have the open terrace and best views
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  • Stayed October 2011, travelled with friends
    • Value
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Helpful?
1 Thank DavidWBain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Eden

Property: Hotel Eden
Address: Via Correale 25, 80067, Sorrento, Italy
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Restaurant Room Service Swimming Pool
Hotel Style:
#31 Family Hotel in Sorrento
#45 Romantic Hotel in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hotel Eden 3*
Number of rooms: 56
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Also Known As:
Eden Hotel Sorrento

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