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“Perfect service in a beautiful surrounding”
Review of Magi House Relais

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Magi House Relais
Ranked #4 of 147 Sorrento B&B and Inns
Certificate of Excellence
Reviewed 1 June 2014

We booked Magi house based on the glowing reviews and were not disappointed, in fact we left even more impressed that we thought we would be.

The b&b is situated right in the heart of Sorrento, on a pedestrian only street. Great location.

We stayed in the Nettuno room that had just opened (we were the 2nd people to stay there) and it was brand new. The bathroom was sparkling with a beautiful double shower, the room spacious but the best part is the seculded outdoor terrace complete with hot tub. The hot tub wasn't plumbed in for our arrival but we still enjoyed lounging outside on the terrace, enjoying the peace and pretty views. The room is at the back and so you don't get any noise.

Breakfast is just right - from the amazing cappucinos to the freshly baked cakes - with a lovely view over Sorrento from the terrace.

What really makes Magi house amazing though is the fantastic service. Every person we met - from front desk, to the cleaners, to the luggage porter, to the owner - always greets you with a huge smile and genuine friendliness. They are caring, thoughful but above all sincere and genuine with wanting you to enjoy your stay. I was celebrating my birthday when we stayed - everyone knew and wished me a happy birthday. They even baked me a cake with my name on it (with my very favourite flavours which they had found out from my husband) and didn't charge us for it. It was the very best service we had in our entire trip in Italy.

Thank you to everyone at Magi house and we would recommend this place to anyone without a moments hesitation.

  • Stayed: May 2014, travelled as a couple
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Thank pontypool1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magimariano, Proprietario at Magi House Relais, responded to this reviewResponded 28 June 2014

Dear Pontypool,

thank you for sharing your positive experience in our relais with the other trip advisor members.
You have been one of the first clients that booked our new creation, our gem, the jacuzzi suite "Nettuno". We are sorry that the hot tub was not plumber but we hope that you have enjoyed at full your great private terrace.
We are pleased to read that you liked our "special" breakfast. As you tasted, we prepare every morning several fresh kind of pastries, croissants, pancakes, selection of fruit, not forgetting that in addition to the products that you find on our buffet we can make istanly eggs.
When we knew from your husband that wanted to prepare something for your birthday we did not hesitate to help him to make special that day.

We hope to left in your mind a good memory and we will be glad to have you here again in the future maybe in summer in order to have the possibility to relax in our jetted tub.

All the best

Mariano and his staff

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Reviewed 1 June 2014

My wife and i just returned from a month-long Italian Holiday, where we spent 5 nights in Sorrento at Magi house. The property is beautiful. We stayed in the Penthouse room and it is unique, with its two story loft kitchenette and a private balcony. The location is perfect. The owner and staff are absolutely the best!. Be sure and reserve your spot, EVERY morning, for the fabulous breakfast served on the rooftop deck! You will be amazed! Magi House is absolutely the best boutique property we have have experienced in our varied travels.

Room Tip: Although there is an attached spa, we did not utilize the services. We were in the Penthouse apart...
See more room tips
  • Stayed: May 2014, travelled as a couple
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Thank David W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magimariano, Proprietario at Magi House Relais, responded to this reviewResponded 28 June 2014

Dear David W

thank you for your nice words. Your review is a starting point to improve us to do always even better.
The "Penthouse" apartment that you have chosen with its private terrace is the most romantic. You can enjoy intimate moments outside drinking something and feeling the fresh breeze of the evening.
We are glad to read that you have been surprised of our breakfast. Our target is to let start in the best possible way every day that the clients spend with us.
We are proud and honored to be the best boutique property of your varied travels and we will be pleased to host you again in our relais.

All the best

Mariano and his staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 June 2014

My wife and I had a wonderful five night stay stay at the Magi House at the end of May. The facilities are outstanding and breakfast on the roof terrace was a great start to the day. The customer service from Mariano, Alessandro and Roberta was impeccable. Their friendliness and attention to detail in every aspect means that our experience was more like family hospitality than staying in a hotel, and we can give it no higher recommendation.

  • Stayed: May 2014, travelled as a couple
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Thank Ian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magimariano, Proprietario at Magi House Relais, responded to this reviewResponded 29 June 2014

Dear Ian M,

thank you for spending a bit of your time to share your opinion about your stay at Magi House with the other trip advisor members.
Our special breakfast and the staff are our strengths and we are glad that you have appreciated them. We think that every small detail can make the difference. For this reason that we always pay attention to satisfy every request or need of our client.
We wish you all the best and we hope to have you here again in the future.

Mariano and his Staff

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Reviewed 19 May 2014

We spotted Magi House during our first visit to Sorrento and thought we would give it a go, we were welcomed to the hotel with open arms.
The room was perfect and having its own private balcony just added to the overal experience.
The hotel is based pretty much bang in the middle of Sorrento making it ideal to see all the small streets and fantastic resturants nearby.
Breakfast is brilliant, fresh juice water cake etc, double espresso's for clearing the head after trying the Limoncello.
The staff are the best polite, helpful, and perfect english.
I have to say it was one of the best small city / town hotels I have ever stayed in.
Thank you all so much and look forward coming back

  • Stayed: May 2014, travelled as a couple
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1  Thank Stephen G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magimariano, Proprietario at Magi House Relais, responded to this reviewResponded 5 July 2014

Dear Stephen G,

Thank you for sharing your nice experience in our Relais with the other trip advisor members.
We are pleased to read that you have chosen one of our most romantic accomodation, the apartment with the private terrace that is located on the rooftop.
As you mentioned in your review, we are located in one of most suggestive ways of the historical center where you can reach the most important public transport and attractives shortly by walk.
We are glad that you have appreciated our breakfast. There is nothing better to clarify the ideas after the Limoncello and start the day with a coffee and the fresh morning breeze.
Thank you again for wasting a little bit of your time to dedicate us these kind words and we are looking forward to have you here again in the future.

We wish you all the best

Mariano and his Staff

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Reviewed 19 May 2014

My husband and I just came back from a 5-night stay at Magi and would highly recommend this hotel. We stayed in the Dominova room. The room was super clean, had a great shower and a nice view of the street below - the bathroom lighting was a little dark, but that's a minor detail. The location of the hotel is great - so easy to get around, and very close to the beach area. Breakfast was fresh and plentiful, with tasty homemade goodies. The staff was so helpful, flexible (they let us check out a day early so we could catch a train early the next morning) and personable. It's very clear that the owner wants to provide a good value for the money and ensure a stay that will make guests want to return.

  • Stayed: May 2014, travelled as a couple
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Thank jofmc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Magimariano, Proprietario at Magi House Relais, responded to this reviewResponded 6 July 2014

Dear Jofmc,

thank you for your review. It is very valuable because you give us the possibility to let know better to the other trip advisor members in which way we always take care of all client's needs.
As you mentioned in your opinion, we are located in the most characteristic way of the historical center of Sorrento far just 50 meters from the lift that could bring you to the beach and the port.
We are pleased to read that you you were able to try our breakfast buffet full of fresh homemade products on our rooftop.
The owner is always attentive to every small detail to be sure that the clients have everything they need and we hope that we left in your mind a good memory in such a way to choose again Magi House in the future.

We wish you all the best.

Mariano and his Staff

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2014

We were in Sorrento for Easter weekend 2014 and had a fabulous experience with our stay at the Magi House! Mariano and his family have a wonderful hotel ideally situated in the heart of Sorrento's old town. What made our stay extra special was the staff at the Magi House who all went above and beyond to make us feel welcome & help with great tips on places to see while in the area. We drove from Napoli & the Magi House took care of everything including help with parking our rental car in a secure garage so we did not have to worry about anything.

  • Stayed: April 2014, travelled with family
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1  Thank LeAnn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 April 2014 via mobile

Okay so where do I start???
We arrived in Naples train station on a Sunday and realised the Circumvesuviana train to Sorrento was not working.
Naples, not being the safest place made us (hubby and I)feel really uncomfortable! In desperation I called the reception at Magi House and spoke to Alessandro. He went out of his way to help us find various options to help and his calm, friendly unflappable manner meant I felt safe with his advice. He took my number (uk cell) and called me back several times to ensure we were safe and on our way. He also spoke to our driver to ensure we were dropped off at the right place and not over charged! When we arrived near the hotel we found him standing outside waiting for us! What amazing customer service, he had won us over before we had stepped foot into the hotel.

Alessandro was not the only one who was so accommodating and helpful, his colleague Roberta was just as wonderful and both gave great advice for shopping, restaurants, and of course excursions...

The Hotel itself is lovingly designed by Mariano, the owner and our very gracious host who came to see is to our room and made us feel like family! Our room was fantastic and spotless. We had tea and coffee facilities, surround sound music with a hub for USB etc, a smart 37" TV, air conditioning that actually works and a wonderful terrace to relax. Breakfast every morning was excellent and Marianos wife bakes special cakes and patisseries as an addition to whatever you ask for your breakfast! What a wonderful touch! I have to add that she bakes AWESOME CAKES, never tried anything quite like it and even asked for the recipe!

We loved it so much that we extended our stay from 2 to 6nights and didn't want to leave!

My husband and have travelled and stayed in various hotels around the world but we can say that this hotel and it's staff made our experience unforgettable! We thoroughly recommend Magi House and we will certainly be back soon!


  • Stayed: April 2014
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1  Thank Brancali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Magi House Relais

Address: Via Padre Reginaldo Giuliani 56, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #4 of 147 B&Bs / Inns in Sorrento
Price Range: £116 - £255 (Based on Average Rates for a Standard Room)
Number of rooms: 10
Official Description (provided by the hotel):
Magi House Relais is located in the historical centre of Sorrento, in Via Padre Reginaldo Giuliani, in one of the most characteristic "alleys" of Sorrento. A strategic position: you need neither a car nor public transportation. Walking from our relais you can go everywhere in Sorrento. The wonderful cloister of San Francesco and the Villa Comunale overlooking the sea are also located 50 meters from the entrance of the relais. Also, thanks to the new lift located in the Villa, you are only 50 meters away from the beach/port. Piazza Tasso, the main square of Sorrento, is located 100 meters away from Magi House. All of our rooms, aparments and suites are new and equipped with all the comforts that guests need for an enjoyable stay. The furnitures are extremely modern especially in our gem, the Nettuno suite, which has a private outdoor Jacuzzi on the terrace, the ideal place to spend relaxing moments with your partner or the family. If you wish to organize excursions around Sorrento, avoiding the stress of the car, the location of our relais is also strategic: Pompeii, Herculaneum and Naples can be reached by train using the Circumvesuviana line, while Positano and the Amalfi Coast can be reached by bus, leaving from the bus station located only 400 meters away. You can reach Capri and Ischia by ferry and hydrofoil that depart from the Marina Piccola, a few minutes walking distance by public elevator. ... more   less 
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Also Known As:
Magi House Hotel Sorrento

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