I have stayed at this wonderful Hotel several times and given glowing reports about it to lots of friends so I am surprised to see so many negative postings recently.
Last September my party arrived at the Hotel a day early (accidently), it was late at night because of flight delays, they were not expecting us and of course we were upset by our mix up and the Hotel was very full.
The night duty manager telephoned the bookings manager (at his home in the middle off the night!) to help us. Two rooms were found for us in the Hotel and the next morning we were moved, with the minimum of fuss, by the porter and maids to our correct rooms, our friends were even upgraded!
This is the sort of service my husband and I have come to expect from this Hotel and it is a pity they are getting bad press regarding bookings. We have always booked directly with the Hotel
and had no problems, also I think this might be way to get the best rates!
There is no doubt the Hotel needs to sort out its booking problems but I am still looking forward to our stay this September at the Best 4* Hotel in Sorrento!
- Official Description (provided by the hotel):
- The Grand Hotel La Favorita is a new recently inaugurated hotel surrounded by lush Mediterranean gardens. A hidden gem situated in the heart of historical centre yet only a few steps away from the most stunning terraces of Sorrento wich offer a spectacular view of the bay of Naples and Sorrentine Peninsular.The Hotel'scomforts structure and professional staff, will ensure our guests a most enjoyable and rememberable stay. ... more less
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