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“First time in Italy ” 4 of 5 bubbles
Review of Grand Hotel La Favorita

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Grand Hotel La Favorita
Ranked #6 of 100 Hotels in Sorrento
Certificate of Excellence
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“First time in Italy ”
4 of 5 bubbles Reviewed 10 June 2014 via mobile

Hotel and surroundings areas beautiful .
Service outstanding from all staff .
Wifi very poor expect more from a 5* hotel.
Shower in room poor water leaks through cubical door and shower not that hot and underpowered.
Food and drink not cheap but priced average for sorrento .
Breakfast is good if you like pastries and cakes hot food selection average . Only eat lunch and room service, not amazing but again no real issues .
Ensure you upgrade room as noticed rooms on ground floor facing a wall .


Stayed June 2014, travelled as a couple
Helpful?
Thank NicolaMil2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
favoritahtl, Direttore at Grand Hotel La Favorita, responded to this review, 21 June 2014
Dear Valued Guests,

We received your review on our hotel and we thank you!

We are really pleased to know that you had a good time at the Grand Hotel La Favorita where you remained well impressed by all the hotel, by ts beautiful surroundings areas and its outstanding staff service .

Please do not forget to come and stay by us once again.

Best Regards.



Hotel's Management
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1,557 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (365)
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 June 2014

Normally I would stay at the Syrene......but this time full for my dates(btw it is by far the best hotel in Sorrento)
Back to the La Favorite......Bottom line is do not stay here if You need to use the Internet......Not only problems in the room but also in the lobby.Slow and very unreliable from either the room or the lobby........When I complained about the room connection their first response was try the lobby?...Not great when you are paying 400 E a night for a 5 star hotel.(it was a holiday weekend)
Hopefully they will get this fixed shortly as the rest of the hotel is great.....nice big rooms,Staff trying to help.....great location.
Looks to me that management is trying to save some money on technology....They kept blaming the service provider however at the Syrene it works like a dream.
So when You book .....first ask if their Internet has been upgraded but if its not important to you go ahead and stay !....Might be nice to be offline for a few days!

Stayed June 2014, travelled as a couple
Helpful?
1 Thank Bob R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
favoritahtl, Direttore at Grand Hotel La Favorita, responded to this review, 11 June 2014
Dear Valued Guests,

We received your review on our hotel and we thank you!

We are sorry you had problems with our Wi-Fi connection whilst at our hotel but we want to inform you that our owner is not saving money on technology as he spent and is still spending a lot of money to improve Internet connection.
We knew that the bad connection depends upon our service Provider and that we need to install optic fibers to solve this kind of problem.
Unfortunately we have been not authorized to proceed for working in progress during the Summer period.
We hope to solve all the problems during winter time when working progress are authorized.
In the meantime wide band antennas have been installed to improve the rooms’ connection.
Trusting in your comprehension and hoping to welcoming you again, please accept our best regards.

Hotel’s Management
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NY
Level Contributor
48 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
1 of 5 bubbles Reviewed 6 June 2014

I stayed here because of the reviews on Trip Advisor and also because it was a 5-star hotel at what appeared to be a reasonable price (about $300/night during high season).

I wouldn't stay here again for a few reasons:

-1- When I checked in, I had to give the front desk my passport (standard procedure). Late that night, I was going through my luggage and couldn't find my passport anywhere. I thought about asking the front desk, but then "realized" that of course they would have told me by now if it was down there. In desperation, I go down to the front desk to ask if they have it, and immediately after I tell them my room number, they pull it from underneath the desk (it had been sitting right there). I'm at a 5-star hotel and they can't even call my room to tell me they have my passport?! Imagine if I had left the hotel without realizing my passport was missing.

-2- Noise. Hallways and rooms are tiled, and noise travels throughout. Many of the rooms overlook the roads of Sorrento, and you will hear scooters or loud cars at night. On top of this, the room they gave me was adjacent to the room where the cleaners store their cleaning equipment. I woke up at 7am to thuds and banging against the wall, despite asking in advance for a quiet room. They moved me the next day.

-3- And finally, on my last morning I asked to check out of the hotel 90 minutes late. Denied.

Stayed May 2014, travelled as a couple
Helpful?
7 Thank uluvbs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
favoritahtl, Direttore at Grand Hotel La Favorita, responded to this review, 11 June 2014
Dear Valued Guests,

We received your review on our hotel and we thank you!

We kindly inform you that in Italy is a law requirement to ask for passports upon the check in .
We need our clients’ passports as we have to inform the Police about the guests staying at our hotel. We could keep our clients’ passports till the check out, unless the guests ask for them before they leave. Please trust us, it has never happened a guest forgot his passport at our hotel as before our guests’ departure, we always check all the passports had been given back to our clients.
We are sorry for the noise you heard from your room but our guests know in advance that our hotel is located in the historical centre of Sorrento so that some rooms face the historical centre.
Regarding the check out we always try to accommodate our clients requests, but the late checkout is subject to our availability. If we can’t provide for late checkout we offer our clients a courtesy room free of charge. In your case the hotel was fully booked and we knew clients were arriving at a stated time so we had the necessity to vacate the rooms within 11 o’clock.
Hoping you would come back again, please accept our best regards.


Hotel’s Management
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Boston, Massachusetts
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

We recently stayed in the hotel for 4 nights at the end of our 2 week vacation in Italy. It was by far my favorite stop. From here we had easy access to touring the Isle of Capri as well as the Amalfi Coast cities of Positano, Amalfi and Ravello. The city of Sorrento itself is full of great shopping and restaurants which enhanced our love of our location. As for the hotel itself, it is absolutely beautiful. The lounge and bar area, tended by our favorite bartender Guiseppe, are beyond luxurious. The dining room is elegant and well managed. The grounds and gardens are warm and inviting and the rooms are comfortable and clean and just beautiful. They leave no stone unturned at this hotel. Can't wait to return!

  • Stayed April 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank curtismill
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
favoritahtl, Direttore at Grand Hotel La Favorita, responded to this review, 7 June 2014
Dear Valued Guests,

We are pleased to read you remained well satisfied by your stop at our hotel where you particularly appreciated its lounge and bar area; its dining room, its elegant and well managed grounds and gardens, in word the Grand Hotel La Favorita.

We are looking forward to welcoming you again and in the meantime, please accept our best regards.


Hotel's Management
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Norwich, United Kingdom
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 4 June 2014

We weren't staying there but popped up to the cocktail bar on roof one evening early into our trip. We spent an increasing amount of our pre-dinner time there. Great view, fantastic range of cocktails and super friendly service. Would consider staying there in future but my liver might be less keen.

Rosario and Giuseppe - thanks guys

  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Service
Helpful?
Thank Badgerium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
favoritahtl, Direttore at Grand Hotel La Favorita, responded to this review, 7 June 2014
Dear Valued Guests,

We are pleased to read that you remained particularly impressed by our great view, our fantastic range of cocktails and our super friendly service.

Please do not forget to consider staying by us in a nearest future and in the meantime, please accept our best regards.


Hotel's Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Greenburgh, New York
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 May 2014

Beautiful, well-appointed, well-maintained hotel with clean, spacious rooms, a lovely dining and lounge area, a beautiful pool/bar area on the rooftop, and delicious breakfasts. Helpful and well-mannered staff. Close to everything in Sorrento -- great restaurants and shopping -- and also conveniently close to bus, train, and boat transportation to Pompeii, Herculaneum, Capri, and the Amalfi coast. Highly recommended!

  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Greenburgh84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
favoritahtl, Direttore at Grand Hotel La Favorita, responded to this review, 7 June 2014
Dear Valued Guests,

We received your comment on our beautiful, well-appointed and well-maintened hotel and we thank you!

We are very pleased to read your comments on our clean, spacious rooms, our lovely dining and lounge area, our beautiful pool/bar area and our delicious breakfasts.
Thank you and thank you again and please do not forget to come and visit us once again.

Best Regards.

Hotel's Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chadds Ford, Pennsylvania
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed 28 May 2014

The price was right for a group tour to Italy that started in Sorrento. The well-known tour operator , TAUCK TOURS had selected the Grand Hotel La Favorita in Sorrento as our starting point of a 17 day Italian tour and it more than met our expectations. Balcony views of the Gulf of Naples. Fine dining.
The dining room was large, comfortable and elegantly furnished. Staff was A++++.You could pay more and we know others who have but you cannot-- repeat- cannot- do better in Sorrento

Room Tip: Ask for 3rd floor with balcony view.
See more room tips
  • Stayed May 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank CHARLES Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
favoritahtl, Direttore at Grand Hotel La Favorita, responded to this review, 7 June 2014
Dear Valued Guests,

We received your commnent on our hotel and we are really pleased to read that we completely met your expectations.

We are very happy you remained well impressed by our hotel, with is balcony views of the Gulf of Naples. its fine dining and its large, comfortable and elegantly furnished dining room.

Please come back again at the Grand Hotel La Favorita and in the meantime please accept our best regards.




Hotel's Management
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel La Favorita

Property: Grand Hotel La Favorita
Address: Via Tasso Angolo | Piazza Vittorio Veneto, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #6 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Grand Hotel La Favorita 5*
Number of rooms: 85
Official Description (provided by the hotel):
The Grand Hotel La Favorita is a new recently inaugurated hotel surrounded by lush Mediterranean gardens. A hidden gem situated in the heart of historical centre yet only a few steps away from the most stunning terraces of Sorrento wich offer a spectacular view of the bay of Naples and Sorrentine Peninsular.The Hotel'scomforts structure and professional staff, will ensure our guests a most enjoyable and rememberable stay. ... more   less 
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