We stayed at this hotel for one night. It is lovely but cannot really be described as a hotel as it lacks hotel facilities. I would say its more of a B&B or guest house. Rooms are very nice, well designed with lovely comfortable beds. My daughter staying here also had a suite with huge terrace, we had a room with a Juliet balcony over looking the square. The bathroom was lovely with nice towels and toiletries. the rooms did lack a little something though, my daughters room had a huge lounge but there was no soft lighting only the harsh overhead lights. Breakfast is basic but the room lovely and quirky. Orange juice tastes strange!
The pillows on the bed are memory foam, I hate this kind of pillow and cannot use them. I rang down to reception at approx 10.30/11pm (when this was discovered) and it was very difficult to make myself understood with the man who answered as to what I actually wanted which was a foam or feather pillow. He thought I wanted an extra pillow, to be honest he was a little "off" with me and I put the phone down rather annoyed that I wasn't going to get any sleep! After a few minutes later he arrived at the door with a foam pillow and apologies so I got some sleep after all!
The women at reception were nice but not over friendly and were not able to give basic advice on times for the boats to Naples.
Would I stay again? I'm not sure I would be worried that they wouldn't have alternative pillows available! Something I think this place needs to address.
It's location could not be better though
- Official Description (provided by the hotel):
- The Palazzo Jannuzzi Relais stands in the heart of Sorrento, overlooking the famous Piazza Tasso. The rooms are furnished with elegance and style. They are spacious and furnished with every comfort for an unforgettable stay for guests. They are equipped with minibar, air conditioning, satellite TV, WiFi internet access, safe, air conditioning, direct dial telephone, sound-insulated windows. The bathrooms are equipped with hairdryer and complimentary toiletries, bathtub or shower.The Relais has a lift and a panoramic terraces, a kitchen with adjoining dining room and terrace available to guests for breakfast or buffet. A reading room with comfortable sofas and the fireplace covered with old tiles. ... more less
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