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“Very good hotel on the main square” 5 of 5 bubbles
Review of Palazzo Jannuzzi Relais

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Palazzo Jannuzzi Relais
Ranked #9 of 100 Hotels in Sorrento
Certificate of Excellence
Level Contributor
18 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Very good hotel on the main square”
5 of 5 bubbles Reviewed 28 June 2013 via mobile

The hotel is on the main square and above Fauno Bar. The entrance is on the right side from the square. The lift takes you to reception. The room we had (23) was huge, with 2 windows; beautifully and artistically designed. The double glazing is very good but you still hear street noise, which disturbed our sleep at night. The view, we had was across the very busy main square, with the sea in the distance. The room was very clean, the wifi worked well in the room, bathrobes and slippers provided, mini bar, safe, TV, toiletries, quiet AC, comfy bed, plugs by the bed for phone charging. The staff were friendly and helpful. The breakfast buffet was nice and you can sit outside on a terrace to eat.

  • Stayed June 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Wasswater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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639 reviews from our community

Traveller rating
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    74
    12
    3
    1
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (175)
Date | Rating
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  • Dutch first
  • English first
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English first
Victoria
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 25 June 2013

Just spent 4 glorious nights at this hotel. They make you feel part of the family and nothing is too much trouble. The breakfast is also 1st class & also includes a freshly made cake. The rooms & bathrooms are extremely spacious.

Room Tip: Get a room with a balcony. It's worth it.
See more room tips
  • Stayed June 2013, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Snowball27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santa Barbara, California
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 June 2013

And we're absolutely delighted! Ditto to what all the other reviewers said. Only thing missing is a pool, but you have the beach just a short walk away. There are only 12 rooms at this property, so I bet they go fast and you will have to book farther in advance. Breakfast is wonderful, always something freshly baked. We will definitely be back!

Room Tip: Room 24 has a fabulous and huge patio!
See more room tips
  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank KRRG1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Batemans Bay, Australia
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 19 June 2013

The Palazzo Jannuzi Relais was a perfect location right in the center of Sorrento. Was one of the best small hotels we have ever stayed in. Our room overlooked Piazza Tasso and was spacious, clean and well appointed. Breakfast was amazing, lovely and fresh and a great choice - fresh fruits, pastries, cakes, sliced meats, cheeses, eggs, cappuccino and more....and was served on the sunny terrace or lovely sunroom area. Staff was very friendly and helpful. Thanks Ariane. Highly recommend Palazzo Jannuzzi Relais.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Anda3384
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Worcester, United Kingdom
Level Contributor
75 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed 16 June 2013

We spent three nights in Sorrento and had booked into the Palazzo Jannuzzi. We were taken aback when shown to our room. It was a beautiful space with a large bathroom, lounge and bedroom. Very light and airy. We had a beautiful patio with doors leading from each of the rooms that ran the whole length of the hotel room. It was truly an amazing space. Breakfast at the hotel is very good with an excellent choice. The room is right on the main square in Sorrento and so you do get some traffic noise in the evenings and early mornings, but this didn't stop us from sleeping well. Overall, I would recommend anyone to stay here - truly superb.

  • Stayed June 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vickstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Virginia
Level Contributor
390 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 355 helpful votes
4 of 5 bubbles Reviewed 12 June 2013

We enjoyed a 4 night stay at the Palazzo Jannuzzi Relais in Sorrento in the later half of May. I’ll share our experience below, and hope to provide some valuable unbiased insight for others who are planning trips.

First, Sorrento is a very touristy and very expensive place. It’s lovely and small with beautiful views and has as a mostly nice climate (although the weather in Italy in 2013 has been crazy… almost June and very cold weather… restaurants had portable heaters out outside!)

The hotel is situated in a great spot about a 5 minute walk from the train station. All around it you’ll find good restaurants, transportation connections, and it’s easy to walk everywhere in Sorrento – even to Marina Grande or Marina Piccola.

We found the entrance to the hotel on the opposite side of the Jannuzzi Family shop (you must step inside the shop and look around) and went upstairs and checked in and were surprised that we didn’t get the room we had booked. Instead of the Superior Room we had booked (superior rooms all have terraces) we were upgraded to the smaller of the 2 apartments on the third floor (that’s 4th floor in the United States). It was a great room (see photos). A very unique room with sky lights that could open/close and also open/close a shutter on them. I was impressed. But we had no view. I would have rather had the room I booked. Also, the room they gave us had an extra small bedroom which we did not use as we were just 2 people. However, since it rained most of the days I guess we really would have had little time to use the terrace anyways, so no complaints! Someone else might have been upset though not to get the terrace they had booked.

The staff were friendly and helpful when needed, especially Adrianna. Some staff spoke better English than others, and those that weren’t comfortable speaking it came across a little reserved… but that’s normal.

The breakfasts here were plentiful. There is a large outdoor seating area, although with the cold and rain we never got to use it. Breakfast has a selection of fresh fruit (not from a can or package), cakes which they bake on sight (you can smell them baking the night before!), and pastries and eggs and cereals and juices and caffe.

The Internet here was very reliable and had a strong connection. This was much appreciated. Internet is free. It was the most reliable internet connection that we encountered on our trip.

I highly recommend when staying in Sorrento that you try to find the restaurants where locals go. The locals won’t come out until at least 9pm for dinner, after many of the tourists are going back to their hotels to go off to bed. The central pedestrian streets in Sorrento are very touristy. We tried to avoid them, except for the best gelato place in Sorrento – Raki – just opened and is on one of the streets. Primavera has become touristy and they have SO many different flavors that they have lost their passion. Try Raki and talk to the owner and he will tell you where each ingredient comes from and the breakdown of flavors and at which precise moment certain flavors reach your tongue.

It can get a little noisy at night at the hotel. There is a local man with a mental handicap that at 3 or 4 am would walk past the hotel in the main piazza and scream yelling things. He woke us up one night. We’d pass him another morning on the way to the train station too. On Saturdays and Sunday evenings they shut down the piazza to cars and even the main road gets closed and becomes pedestrian only. There was a lot more noise Saturday night.

We found the beds to be comfortable, and the foam pillows too.

You can’t go wrong with this hotel for its location, great breakfast, and friendly staff. A great base to explore Campania!

I did think it was bad taste for the hotel to send an e-mail afterwards asking you to leave a review for them on Trip Advisor. I'm happy to share comments with them directly by doing a post-survey (which a lot of hotels do), but asking customers to write a review on trip advisor for them is how businesses skew ratings on here.

  • Stayed May 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank VTJedi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Horsham, PA
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 bubbles Reviewed 6 June 2013

We loved staying at he Palazzo Jannuzzi Relais. Room was clean and spacious. Breakfast was delicious. Loved the location in the heart of Sorrento. The staff couldn't have been more pleasant. Would definitely recommend.

  • Stayed June 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank moesk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Palazzo Jannuzzi Relais

Property: Palazzo Jannuzzi Relais
Address: Piazza Torquato Tasso 1, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Suites
Hotel Style:
Ranked #9 of 100 Hotels in Sorrento
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Palazzo Jannuzzi Relais 4*
Number of rooms: 12
Official Description (provided by the hotel):
The Palazzo Jannuzzi Relais stands in the heart of Sorrento, overlooking the famous Piazza Tasso. The rooms are furnished with elegance and style. They are spacious and furnished with every comfort for an unforgettable stay for guests. They are equipped with minibar, air conditioning, satellite TV, WiFi internet access, safe, air conditioning, direct dial telephone, sound-insulated windows. The bathrooms are equipped with hairdryer and complimentary toiletries, bathtub or shower.The Relais has a lift and a panoramic terraces, a kitchen with adjoining dining room and terrace available to guests for breakfast or buffet. A reading room with comfortable sofas and the fireplace covered with old tiles. ... more   less 
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