On a day trip to sorrento, we just stopped by to have a coffee at the Excelsior Vittoria. We saw the sunset and had amazing coffee. the people were super nice, live music, amazing views--what an experience!More
- Breakfast included
On a day trip to sorrento, we just stopped by to have a coffee at the Excelsior Vittoria. We saw the sunset and had amazing coffee. the people were super nice, live music, amazing views--what an experience!MoreShow less
thank you very much for your kind review on Tripadvisor.
Your positive words, especially regarding our staff, are the best compliments for us!
We are happy that you enjoyed our famous sun set from the Vittoria Terrace
We are looking forward to welcoming you for an holiday at Grand Hotel Excelsior Vittoria!
My warmest regards
We chose this hotel for its style and its position and were not disappointed. From the hotel it is just a 5-10 minute walk - both to the station where we took trains to Herculaneum, Pompeii and the (hair-raising) bus to Amalfi, and down to the quay for Capril via the lift. Service in the hotel is good, particularly attentive in the restaurant, where we enjoyed delicious breakfasts with fantastic choice and ate half board - fantastic quality food, but half board menu does not quite offer enough choice for 5 nights. Dress code for the restaurant described by Concierge as casual but it was a little smarter than that so we dressed for dinner each evening. We liked our beautifully painted room and particularly the sea view. Everything worked in the bathroom, but shower screen leaked a little as is inevitable in older style hotels. Plenty of toiletries on offer. Shame about fixed hairdrier. Also, is a drinks tray too much to ask? I prefer an early cup of tea in my room without the hassle of room service and then to enjoy a relaxed coffee at breakfast. All in all, a great spring break, but expensive.
Thank you very much for having taken the time to share your recent experience at Grand Hotel Excelsior Vittoria with Tripadvisor.
We thank you four your valuable feedback which enables us to monitor and improve the services.
We are honored by your kind and positive feedback regarding the quality of our food and the service in our restaurants.
We are already looking forward to welcoming you back soon!
My warmest regards
My Wife and I stayed at Grand Hotel Excelsior Vittoria in Sorrento from 12th March for a week to celebrate her 60th birthday.
The hotel with it's fantastic views overlooks the Bay of Naples and the small Marina with Mount Vesuvius in the background. The hotel and it's staff could not have been more friendly and helpful during our stay and made our trip very special. The hotel is located in the heart of Sorrento but is down a long drive and away from the hustle of the town and is situated in a unique location. I would recommend this hotel to anybody thinking about making a trip to Sorrento.
thank you for your feedback and for sharing your experience on Tripadvisor. We look forward to welcoming you to the Grand Hotel Excelsior Vittoria soon.
Presidente & Ceo
This hotel has a great location, right in the centre of the main square of sorrento, down a long driveway towards the bay of naples. Hotel has fabulous orange and lemon gardens, great spa. The resturants food quality is the best! sit in the resturant and overlook the sea. There is a lift/elevator which takes you down to the harbour where you can catch the hydrofoil to naples or capri. The staff at this hotel give excellent service, and nothing is too much for them, very professional. When I was there they were doing work in the Caruso suite so there was noise. The decor in the room was great we had a suite with a sea view, paintings on the wall and ceiling overlooking the bay of Naples, lovely terrace area to the room, two doors leading out there. Also they gave complimentary internet wireless in room.
Further to your recent stay I am writing to thank you for taking the time to complete the above review.
It is with great pride that we read your feedback about the hotel and the entire team.
We believe in our product and our location and most of all we believe in the strength of our team. Your comments have clearly given us the certainty of the success we can achieve.
Once again I would like to thank you for sharing your comments with us. It would be a pleasure to welcome you back again at the Grand Hotel Excelsior Vittoria in the not too distant future. If in the mean time we can be of any assistance, please feel free to contact our Guest Relations team.
The Grand Hotel Excelsior Vittoria is an amazing victorian-era treasure that has had royalty and dignitaries stay there. The hotel, rooms and views are absolutely stunning and the staff is friendly and helpful.
The room was bright, beautifully decorated and spotlessly clean. The garden of oranges and lemons was beautiful and the views across the bay stunning. This hotel is an amazing, beautiful gem of victorian elegance.
If you've never been to sorrento, you should try to!
This hotel is all about quality. It's one of the most expensive hotels but you do get what you pay for!
Sorrento is an expensive part of Italy and Italy is an expensive part of Europe but it's absolutely lovely.
The Vittoria is authentic, charming and a beautiful place to spend your holiday. It is expensive.
But oh so worth it.
Firstly if you are staying there do not even think about going if you are not going to be in a sea view deluxe room.
From what I've seen the standard gArden view rooms are, well, not that good really.
The deluxe room is worth the extra. Amazing sea view of Vesuvius and the bay of Naples.
The hotel is clean and the concierge staff are excellent.
The breakfast was outstanding and I was never bored by it despite our two week stay.
We hadn't planned on eating lunches at the pool bar, however, we tried it on day two and pretty much ate there on every pool day
The quality and taste of the pool bar lunches was outstanding. I can't remember ever eating so well, so consistently and so deliciously at
any hotel ever! From the fresh garlic flatbreads to the fantastic
seafood salad in the buffet to
exquisite pasta dishes, the variety
flavours and quality of the lunch by
the pool cannot be overstated!
The pool area is calm and relaxing
The pool is of a good size with
hydrotherapy vents and jacuzzi
spouts throughout. The
underground showering and toilet facilities were always clean although once there was a musty smell which only appeared the one time.
The room we stayed in was spacious airy and well appointed. The view was simply stunning!
The hotel has a wonderful terrace which us delightful in the evening
The hotel is calm and idyllic yet because it's situated right in the main square, once you've walked the hundred or so yards through the garden to the main entrance you find yourself right in the middle of all the buzzy life of sorrento.
It's almost surreal how you can be in a sun tropical paradise one minute and in a lively city centre within a minutes stroll in te hotel!
The security stop all non hotel guests and were always polite to us. We never had to show id as they clocked us as we went out.
We ate in the hotel restaurants a couple of times and it was excellent if a little expensive.
My fiancé tells the story that one morning she was a bit late for breakfast and most was cleared away when she arrived. She asked if they could sort out some Danishes and within five minutes freshly baked donuts and creme patisserie arrived.
The hotel is truly one of the best we've stayed at. It was a magical wonderful two weeks. As we are getting married in sorrento this summer it was like a pre-honeymoon. I can safely say that this wa one of the best holidays of my life (and I've stayed at some amazing places like The Sandy Lane)
However if you stay in anything other than a sea view deluxe or junior suite it may not be as magical.
Really can't fault anything