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“FANTASTIC, BEAUTIFUL, WELL APPOINTED, DEFINITELY A GEM”

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Grand Hotel Excelsior Vittoria
Ranked #4 of 100 Hotels in Sorrento
Reviewed 18 November 2011

We had a gorgeous room overlooking the harbor at this first class hotel. Each day we watched the cruise ships enter the harbor and transport visitors to shore. The views of the harbor were breathtaking. Our balcony overlooked beautiful blue seas.

The staff was extremely accommodating, the breakfast buffet was amazing, views from the dining room were breathtaking, and the hotel was squeaky clean.

The hotel was located near all kinds of shopping and restaurants and an short walk to the harbor. Transportation to Positano, Capri or Pompei by bus, boat, or train was only a few steps away.

I would HIGHLY recommend this hotel to anyone visiting the Amalfi Coast.

  • Stayed: October 2011, travelled with family
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Thank 38BonnieM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido2011, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 30 November 2011

Dear Mrs Bonnie M.,

Thank you so much for your very kind feedback on Tripadvisor.

We are very happy to hear that you appreciated our location and service and that you enjoyed your stay with us.

We are already looking forward to welcoming you back soon at the Grand Hotel Excelsior Vittoria !

My warmest regards,

Guido Fiorentino

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876 - 882 of 1,387 reviews

Reviewed 13 November 2011

For a five star hotel you need A+ service and we found it cold a bit. Wi-fi was not fonctionning well. Rooms are charming and property has an amazing location

  • Stayed: November 2011
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Thank guymichaud
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido2011, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 22 November 2011

Dear Sirs,

Thank you very much for taking the time to leave your comment on Tripadvisorwe thank you for your valuable feedback which enables us to monitor and improve the services we provide.

We are happy that you enjoyed our rooms and location and we are already looking forward to welcoming you back soon!

My warmest regards,
Guido Fiorentino

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Reviewed 8 November 2011

Travelling with a 6 month old child is never easy (and for us it was his and ours 1st time) ,the staff could not have been nicer ,more helpful,The hotel is fantastic .it is THE hotel in Sorrento in my opinion ,we were on our Honeymoon ,and to our surprise ,upon our arrival we were upgraded from our original suite ,to an even bigger suite ,this putting a big smile on all our faces.A fantastic week was had by all ,we will be back.

  • Stayed: October 2011, travelled with family
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Thank THEBsLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido2011, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 11 November 2011

Dear Sir,

thank you very much for taking the time to leave your comments on Trip Advisor.
We are very happy to hear that you appreciated our location and service and that you had a nice honeymoon with us.
We hope to welcome you and your family back at Grand Hotel Excelsior Vittoria in the near future!

My warmest regards,

Guido Fiorentino

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Reviewed 7 November 2011

Everything about thus place is excellent. I can't say enough good things about this place. The location is spectacular, the views are amazing, and the rooms are so pretty, and the food is good.

  • Stayed: June 2011, travelled with family
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Thank lcr8720
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido2011, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 14 November 2011

Dear Sir,

Thank you so much for taking the time to leave your review on TripAdvisor.

We are very happy that you enjoyed your holiday at the Grand Hotel Excelsior Vittoria, Sorrento and appreciated our services.

We are already looking forward to welcoming you back soon!

My best Regards,

Guido Fiorentino

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Reviewed 7 November 2011

I've read reviews that don't do this hotel justice.

My wife and I have stayed here on 4 occasions and have loved every one of them. The staff are helpful, friendly and professional. We love the pool area and pool restaurant with waiter service for drinks and snacks and the wood burning oven for pizza, fresh bread and Lasagna al forno!

The location is fantastic with a long flower lined drive leading from the hotel directly into the centre of town, Piazza Tasso. The other direction is the terrace bar with views over the harbour, Bay of Naples and Versuvius.

The hotel is an Italian 5* property dating back to 1834 so it can be a little quirky and not as polished as The Dorchester but it gains with it's charm, history and Style. if you like generic chain hotels you may miss the bland conformity here but open your mind and heart and enjoy a truly wonderful experience.

I like a walk in shower and as not all rooms have them here, I request one when I book.

The air conditioning has always worked fine but I enjoy opening the doors onto my terrace or balcony and letting the sea air cool the room!

The main terrace restaurant enjoys spectacular views and is worth at least 1 dinner but you are so close to the centre of Sorrento with dozens of excellent restaurants and pizzarias that it is a waste to go half board or not to venture out in the evenings.

The drinks on the terrace are expensive but I've paid more for less of a view and after all, you are in a 5* Grand Hotel.

if you visit, I hope you get as much enjoyment as my wife and I, she is already booking our 5th visit for 2012!

Room Tip: Sea view rooms with a terrace are worth the extra.
See more room tips
  • Stayed: June 2011, travelled as a couple
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3  Thank Jonathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido2011, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 9 November 2011

Dear Mr. Jonathan,

Thank you for having taken the time to share your feedback following your stay with us.
We are happy to read that you enjoyed our property, located, as you said, in the heart of Sorrento, overlooking the famous Naples gulf with the Vesuvius and a few steps from shops and restaurants. Thank you also for the kind comments you wrote in regards to the employees attitude, the service and the food; be assured that I will share this beautiful feedback with all our staff.
We are looking forward to welcoming you back next year!

My warmest regards,

Guido Fiorentino

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Reviewed 18 October 2011

Love this hotel! It was expensive and luxurious but it felt so friendly, and not at all stuffy. The grounds were lovely, staff exceptional. Breakfast is served in a gorgeous room and is delicious!
We found the pool staff so nice and friendly, even after we failed to tip them because we didn't have the proper currency on hand. We did tip them later but they didn't know we would and they treated us like royalty without the tip! I loved turning into the pretty walkway from the main square to stroll to the hotel!

  • Stayed: September 2011, travelled as a couple
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1  Thank havesuitcase153
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido2011, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 2 November 2011

Dear Sir,

Thank you so much for having shared your nice comments on TripAdvisor.
We are very happy you have enjoyed your stay with us and liked our property, with the park, the pool and our breakfast room and in particular our staff and service.

Looking forward to welcoming you back, next time for new holiday in your summer house!

My warmest regards,

Guido Fiorentino

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Reviewed 4 October 2011

Perched directly above the water, the Grand Excelsior Vittoria is the perfect location in Sorrento. The entrance to the driveway is on the main town square and it leads you through a beautiful garden setting to the entrance to the hotel. The 19th century elegance is everywhere. The environment is very peaceful yet the service is just around the corner.

Our room/balcony had a beautiful view of the Mediterranean and the Bay of Naples. Many wonderful restaurants are nearby. We particularly recommend Tasso and Caruso. The food at the hotel was excellent as well. The pool and attached cafe/bar were great and, again, the service was always at the ready.

The hotel has a private elevator that takes you from their terrace down to the harbor where boating and ferries to Capri can easily be arranged.

All in all, I don't think you can go wrong with a stay at the Grand Excelsior Vittoria.

  • Stayed: September 2011, travelled on business
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1  Thank Colocav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Guido2011, Proprietario at Grand Hotel Excelsior Vittoria, responded to this reviewResponded 2 November 2011

Dear Sir,

Thank you so much for taking the time to leave your review on TripAdvisor.
We are very happy that you appreciated so much the Grand Hotel Excelsior Vittoria and our services.
We are already looking forward to welcoming you back soon!

My warmest regards,

Guido Fiorentino

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand Hotel Excelsior Vittoria

Address: Piazza Tasso, 34, 80067, Sorrento, Italy
Phone Number:
Region: Italy > Campania > Province of Naples > Sorrento
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#1 Spa Hotel in Sorrento
#3 Luxury Hotel in Sorrento
#5 Business Hotel in Sorrento
#10 Romantic Hotel in Sorrento
#17 Family Hotel in Sorrento
Price Range: £296 - £613 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hotel Excelsior Vittoria 5*
Number of rooms: 84
Official Description (provided by the hotel):
Well-regarded Hotel comprising several buildings & newer villas in a clifftop garden, with fine views of the bay. ... more   less 
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Also Known As:
Grand Hotel Sorrento
Excelsior Vittoria
Grand Excelsior Vittoria
Sorrento Hotel Excelsior
Sorrento Excelsior

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